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Leveraging SAP ERP Human Capital Management (SAP ERP HCM) to Control Health-Benefits Costs for the First Time Webcast by SAP America, Inc.

February 14, 2008 - (Free Research)
Inc., give a firsthand account of how his company, an SAP customer, is using the Health Benefits Management for ERP solution by VitalSpring to manage health b... 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems

Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Business Performance and Customer Loyalty in 5 Steps by Infor.

September 2008 - (Free Research)
Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Redcell Infrastructure Manager (RIM) for Dell by Dorado Software

Redcell Infrastructure Manager (RIM) provides powerful, end-to-end infrastructure performance and availability monitoring via agentless management of Dell servers, storage, PC's, network switches and printers all from one centralized console. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Calculate the ROI of Remote Support by Citrix Online-GotoAssist

July 2008 - (Free Research)
Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc

February 2008 - (Free Research)
High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnePlan Production Scheduler: Update Schedules to Match Speed of Business by CDC Software - Ross Enterprise (E-mail this company)

OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility & collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business. 
(ASP) GO TO DETAILED REPORT

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company)

Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Quest MessageStats™ by Quest Software, Inc

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation.

February 2008 - (Free Research)
This report highlights Oracle’s Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ExtraView's Compliance Manager by Extraview Corporation.

ExtraView's Compliance Manager is a web-based system that features unprecedented flexibility and ease of use. Used by the world's largest medical device and pharmaceutical companies, ExtraView is the foundation for global capture, analysis. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise by Extraview Corporation.

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: Children’s Memorial Hospital by ABS Associates Inc.

July 2008 - (Free Research)
In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company

Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Delivering Reports, Plans and Metrics for Better Marketing by Cognos, an IBM Company

August 2008 - (Free Research)
Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Operations with Reports, Plans and Metrics by Cognos, an IBM Company

August 2008 - (Free Research)
This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Delivering the Reports, Plans & Metrics Sales Needs by Cognos, an IBM Company

August 2008 - (Free Research)
With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation

June 2008 - (Free Research)
Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Role of ERP in Globalization: A low-cost Approach to Reaching New Markets by Epicor Software Corporation.

March 2008 - (Free Research)
Globalization is driven by the desire to exploit new markets and lower manufacturing costs, but it comes with many challenges. Learn how a standardized ERP implementation will help you streamline and automate business processes during globalization. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation.

March 2008 - (Free Research)
This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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