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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

Getting Started with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)
In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. 
(VIDEO) READ ABSTRACT |

Microsoft Dynamics GP & CRM CASE STUDY: King Plastic: Plastics Manufacturer Protects IT Investments, Boosts Efficiency with E-Learning by Microsoft Dynamics

January 2009 - (Free Research)
King Plastic uses Microsoft Dynamics CRM alongside Microsoft Dynamics GP to track sales leads and manage profiles for its growing list of customers. 
(CASE STUDY)

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

Making Your Portal and Mashup Decision: Advantage IBM by IBM

April 2010 - (Free Research)
If your organization is considering deploying a new portal or migrating from one solution to another, IBM can help you make an educated and benefits-focused decision. This evaluation guide takes a scenario-based approach to help you navigate the portal decision criteria based on your current business priorities. 
(WHITE PAPER) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

The Seven Major Obstacles on the Road to Managed Services by N-able Technologies

December 2009 - (Free Research)
Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits 
(WHITE PAPER) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT |

Evaluation Guide: SharePoint 2010 for the Professional Developer by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)
The SharePoint 2010 developer evaluation guide describes the SharePoint 2010 developer platform, including walkthroughs of some of the new capabilities for developers. 
(EGUIDE) READ ABSTRACT |

Evaluation Guide for SharePoint Server 2010 by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)
This evaluation guide is designed to help IT pros gain sufficient knowledge and understanding to evaluate Microsoft SharePoint Server 2010. This guide describes some of the most compelling improvements and new additions to the SharePoint Server 2010 platform for IT pros. 
(WHITE PAPER) READ ABSTRACT |

Guidelines for the Evaluation of Enterprise De-Duplication Solutions: How to Navigate the Pitfalls and Hyperbole by IBM

April 2009 - (Free Research)
This document is not intended to judge what is good or bad, right or wrong. The primary focus is educational, providing a background on the principles of de-duplication and recommendations to consider in planning an evaluation of de-duplication solutions. 
(WHITE PAPER) READ ABSTRACT |

ManageEngine OpManager 8.5 by ManageEngine

July 2010 - (Free Research)
OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc. 
(TRIAL SOFTWARE) READ ABSTRACT |

HP Operations Infrastructure Smart Plug-ins 1.6 Evaluation, including Virtualization SPI by Hewlett-Packard Company

October 2010 - (Free Research)
HP Operations Infrastructure Smart Plug-ins 1.6 Evaluation, including Virtualization SPI,provides out-of-thebox functionality, in the form of pre-configured policies with rules and threshold values, for managing all aspects of a virtualized environment. Download your trial now. 
(TRIAL SOFTWARE) READ ABSTRACT |

Intel Technology Provider by Intel

November 2010 - (Free Research)
Designed for Business Resellers, Intel® Technology Provider has been designed specifically to support your technology sales and marketing efforts and enhance long term relationships with your customers. Read on to learn more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Is Your Strategy as Smart as Your Customers? by IBM

August 2012 - (Free Research)
In this white paper learn the Smart Commerce strategy developed by IBM, designed around customer needs, aspirations, and behavior. This paper goes in depth on each of the four key components of the strategy, demonstrating the work they've done with some of the top names in sports to deliver the Smarter Commerce experience. 
(WHITE PAPER) READ ABSTRACT |

Postgres Plus® Technical Evaluation Guide by EnterpriseDB Corporation

June 2010 - (Free Research)
This guide outlines the common steps that people go through when they are interested in evaluating an open source database (e.g. one or both of the Postgres Plus products). This guide will also provide links to other documents/collateral that will help you accomplish each step. Read on to learn about these common steps in evaluation in more detail. 
(WHITE PAPER) READ ABSTRACT |

HP Network Automation 9.00 Evaluation by Hewlett-Packard Company

July 2010 - (Free Research)
HP Network Automation software tracks, regulates, and automates configuration and software changes across globally distributed, multi-vendor networks. 
(TRIAL SOFTWARE) READ ABSTRACT |

6 Point SIEM Solution Evaluation Checklist by SearchSecurity.com

April 2013 - (Free Research)
This E-Guide from SearchSecurity.com explores the top six evaluation criteria you should keep in mind when investing in a security information and event management (SIEM) solution. View now to learn more! 
(EGUIDE) READ ABSTRACT |

Analyst Evaluation: Private Cloud and IaaS by Hewlett-Packard Company

November 2013 - (Free Research)
This report from Forrester Research, Inc. provides an in-depth evaluation of the top private Infrastructure-as-a-Service (IaaS) providers, including HP, IBM, CA Technologies, and VMware. 
(ANALYST REPORT) READ ABSTRACT |

A Six-Step Plan for Competitive Device Evaluations by Ixia

December 2013 - (Free Research)
Discover a methodology for conducting product evaluations that provide insight into the performance, security and stability of devices within production and data center environments. 
(WHITE PAPER) READ ABSTRACT |

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc.

November 2009 - (Free Research)
Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. 
(CASE STUDY) READ ABSTRACT |

Smart Process Applications Evaluation, Q2 2013 by OpenText

April 2013 - (Free Research)
This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors. 
(WHITE PAPER) READ ABSTRACT |

Active Directory Change Reporter Download - 20 Day Evaluation! by Netwrix Corporation

July 2010 - (Free Research)
Download this 20 day evaluation version of the Active Directory Change Reporter.  This download includes both the standard and enterprise editions.  Just select between the Basic (standard) or Full-featured (Enterprise) modes in the setup wizard or in the Start Menu. 
(TRIAL SOFTWARE) READ ABSTRACT |

Optiview Network Analyzer -- Free Hardware Trial by Fluke Networks

February 2009 - (Free Research)
IT departments have constant challenges - staff shortages, tight budgets, but still high expectations for service and support. OptiView analyzer gives you a clear view of your entire enterprise - see into devices, applications, and every connection. 
(PRODUCT DEMO)

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