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Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company) April 06, 2006 - (Free Research) KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.  (WHITE PAPER) READ ABSTRACT |

American Gateway Bank Stays Calm Amid the Storm with HP StorageWorks P4000 SANs by HP and Intel May 25, 2011 - (Free Research) Read this white paper to learn how American Gateway Bank used such technologies as SANs and server virtualization from HP to reduce infrastructure spending, help IT staff focus on business-critical initiatives and harden the company’s disaster recovery preparedness plan.  (CASE STUDY) READ ABSTRACT |

Using Desktop Virtualization to Drive Quality and Cost Savings in Clinical Computing by Dell, Inc. August 04, 2011 - (Free Research) Incentives created by the American Recovery and Reinvestment Act are expected to increase EHR adoption and point-of-care computing -- meaning demands on availability and performance are high, while the budgets to manage devices are small. Find out how desktop virtualization can assist with these healthcare challenges.  (WHITE PAPER) READ ABSTRACT |

Physician Practice: Electronic Health Record (EHR) Subscription Services by Dell, Inc. August 04, 2011 - (Free Research) With the provisions provided in the American Recovery and Reinvestment Act (ARRA), healthcare providers are now encouraged to adopt this technology. However, expenses needed to implement an EHR platform may create significant barriers for adoption. Learn about an EHR support tool that reduces the costs and risks associated with implementation.  (WHITE PAPER) READ ABSTRACT |

North American Contact Center Industry 2011: A Mid-Year Update and Forecast by Calabrio, Inc. January 25, 2012 - (Free Research) This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry.  (WHITE PAPER) READ ABSTRACT |

CW+: Business opportunities in the North American mobile market by ComputerWeekly.com December 16, 2010 - (Free Research) In May, 2010, Verizon Wireless told investors at Barclays Capital media and technology conference in New York that it expected to offer customers who signed up for its 4G services monthly “buckets” of data.  (WHITE PAPER) READ ABSTRACT |

Try VMware vSphere: Free 60-day evaluation by Dell and VMware March 04, 2011 - (Free Research) Get a free 60-day evaluation of VMware vSphere, the industry's leading and only robust virtualization platform for building cloud infrastructures.  (TRIAL SOFTWARE) READ ABSTRACT |

Export Operations & Compliance Benchmark Report: Going Global With Regulatory Reform by SAP America, Inc. January 27, 2012 - (Free Research) This benchmark study from American Shipper covers U.S. export operations and compliance of more than 300 U.S. based exporters.  (WHITE PAPER) READ ABSTRACT |

Financing your EHR Implementation by Intel and HP September 15, 2011 - (Free Research) Under the American Recovery and Reinvestment Act, healthcare providers who invest in EHR technology may be eligible for financial incentives.  However, because incentive dollars arrive after implementation, many practices continue to see cost as a primary barrier to adoption. Read on to learn about the full range of financing options.  (WHITE PAPER) READ ABSTRACT |

Creating Competitive Advantage with Business Intelligence Pervasiveness - IDC - White Paper by SAP America, Inc. March 04, 2011 - (Free Research) There is growing evidence of the competitive value of BI and analytics solutions. An IDC study of North American and European organizations found that the median ROI of BI and analytics projects was 112%.  (WHITE PAPER) READ ABSTRACT |

Yahoo, Amex talk up different customer service approaches by Infor CRM January 24, 2012 - (Free Research) Access this tip guide to learn how American Express and Yahoo Inc., have conquered customer service obstacles while also decreasing customer relationship management (CRM) budgets.  (EGUIDE) READ ABSTRACT |

How to successfully consolidate your Windows environment by Hewlett-Packard Company July 16, 2010 - (Free Research) HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works.  (TRIAL SOFTWARE) READ ABSTRACT |

Free tool to evaluate the performance of your distributed IT infrastructure by Hewlett-Packard Company July 16, 2010 - (Free Research) HP's SiteScope 10.1 MLU SW E-Media solution allows organizations to maintain the availability and performance of their IT infrastructure while lowering the total cost of ownership to a central server. Download this evaluation now.  (TRIAL SOFTWARE) READ ABSTRACT |

Building a Strong Customer Experience by Infor CRM January 05, 2012 - (Free Research) Read this e-guide from SearchCRM.com to learn how American Express and Yahoo tackle customer service with their own twists, how to communicate through multiple channels and ways to craft a single customer view through CEM technology.  (EGUIDE) READ ABSTRACT |

Analyst's take: Managing IT in an economic downturn by ComputerWeekly.com March 04, 2011 - (Free Research) As companies face the prospect of a recession, IT is even more challenged to justify and deliver value while avoiding risky projects.  This is not the time to slash budgets; instead, follow a few rules to simplify decision making and focus your investment in areas that deliver the greatest return.  (WHITE PAPER) READ ABSTRACT |

International Transportation Management Benchmark Study:Winners See Strategic Value of Visibility by SAP America, Inc. January 27, 2012 - (Free Research) This third annual study examines how successful firms are managing international transportation and emerging trends in the industry.  (WHITE PAPER) READ ABSTRACT |

Mobile Device Management Checklist by BlackBerry December 22, 2011 - (Free Research) This expert E-Guide highlights a mobile device management checklist to consider when developing your own mobile device management strategy.  (EGUIDE) READ ABSTRACT |

Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge March 13, 2009 - (Free Research) Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks.  (WHITE PAPER) READ ABSTRACT |

UPS Operating Modes: A Global Standard by Liebert Corporation April 14, 2011 - (Free Research) Uninterruptible Power Supply (UPS) terminology is a complex subject, often made more confusing by the competing marketing claims of various manufacturers. This paper explains this terminology and discusses the capabilities and limitations of the various classifications.  (WHITE PAPER) READ ABSTRACT |

Fast Track ERP Implementation: Advice from the Field by IFS June 19, 2009 - (Free Research) ERP implementations don't have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks. It presents a case study of Colfax's complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael.  (WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.  (WHITE PAPER) READ ABSTRACT |

CW+ Gartner Research: The impact of cloud computing on suppliers in banking by ComputerWeekly.com July 2010 - (Free Research) Despite well-publicised concerns regarding security, compliance and data integration issues, banking institutions have begun embracing cloud computing across the services spectrum.  (WHITE PAPER) READ ABSTRACT |

How to Choose a Distribution System by Sage Software January 2012 - (Free Research) Read this white paper to learn best practices for selecting the best distribution strategy and accompanying enterprise resource planning (ERP) software for your organization.  (WHITE PAPER) READ ABSTRACT |

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service.  (WHITE PAPER) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why.  (PODCAST) READ ABSTRACT |

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