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The CIO's Guide to Mobile Security by BlackBerry

October 2006 - (Free Research)
Mobile security is a growing concern as organizations look to gain competitive advantages through the use of a remote workforce. Read this paper to learn about the security vulnerabilities that can arise when wireless devices access corporate data. 
(WHITE PAPER) READ ABSTRACT |

Business-driven data privacy policies - Establish and enforce enterprise data privacy policies to support compliance and protect sensitive data. by IBM

February 2013 - (Free Research)
This resource offers insight to help you establish and enforce business-driven data privacy policies. Read on to learn how to comply with privacy regulations, navigate data governance requirements, and more. 
(WHITE PAPER) READ ABSTRACT |

Lumension® Device Control for Microsoft® System Center by Lumension

January 2010 - (Free Research)
Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement. 
(DATA SHEET)

Avaya Users Deploy Best-in-Class Practices to Improve Contact Center Performance by Avaya

November 2013 - (Free Research)
This exclusive paper examines how your organization can position itself to meet changing buyer needs by establishing best-in-class contact center programs. Read on and also discover 14 best practices that can ensure successful customer interactions. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.)

June 2011 - (Free Research)
Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience. 
(EBOOK) READ ABSTRACT |

Contact Center Costs: The Case for Telecommuting Agents by Avaya Inc.

April 2008 - (Free Research)
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center. 
(WHITE PAPER) READ ABSTRACT |

Smart Policies for Personal-Liable Smartphones by BlackBerry

April 2010 - (Free Research)
This white paper addresses how businesses and employees can compromise between personal and business smartphone use, as well as benefit by establishing personal-liable smartphone policies. 
(WHITE PAPER) READ ABSTRACT |

Establishing a Logical Perimeter: The Evolution of Network Security by Palo Alto Networks

March 2014 - (Free Research)
This crucial paper examines how your organization can meet the challenges of securing and managing a modern network by embracing a perimeter model based on logical controls that consistently enforce enterprise policy wherever an asset is located. 
(WHITE PAPER) READ ABSTRACT |

Defining and Enforcing a Clear Mobile Device Security Policy by BlackBerry

February 2013 - (Free Research)
If you have not set up your mobile device security plan, this E-Guide from searchSecurity.com can help. Read on to discover the importance of a new mobile security strategy, what to consider, how to address BYOD, and more. 
(EGUIDE) READ ABSTRACT |

Manage Risk and Address Return on Investment with IBM Compliance Solutions by IBM Software Group

February 2008 - (Free Research)
Governance, risk management and compliance place high expectations on IT to establish, enforce and prove the efficacy of policies, processes and controls. 
(WHITE PAPER) READ ABSTRACT |

Integrating Information Labeling and Microsoft Active Directory Rights Management Services (AD RMS) by TITUS

November 2010 - (Free Research)
This white paper examines the challenges of content protection and user acceptance of content protection technology. It provides an overview of Microsoft's Active Directory Rights Management Services (AD RMS) and its integration with Titus' Document Classification and Message Classification product suites. 
(WHITE PAPER) READ ABSTRACT |

A Data Governance Manifesto: Designing & Deploying Sustainable Data Governance by Siperian, Inc.

June 2007 - (Free Research)
Effective data governance can ensure that data is managed to align with corporate objectives and support business needs. Read this paper to learn approaches and best practices for establishing a data governance framework for your organization. 
(WHITE PAPER) READ ABSTRACT |

Making the Right Move to a Managed Service Provider for SSL VPN by MegaPath Inc.

March 2010 - (Free Research)
Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity. 
(WHITE PAPER) READ ABSTRACT |

Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance by Global Knowledge

January 2013 - (Free Research)
If you purchase goods and services from third parties to support your business processes, developing a solid supplier management strategy is crucial to your success. Access this paper to learn 7 features that make up an effective policy, how to use the ITIL to help during your program's creation, and much more. 
(WHITE PAPER) READ ABSTRACT |

Automating Your SOA Center of Excellence by WebLayers

May 2008 - (Free Research)
This white paper discusses the steps necessary for implementing an effective SOA Center of Excellence. Explore how to automate and apply the appropriate levels of SOA governance. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Information Management: Turning Business Data into Useful Information by EMC Corporation

August 2006 - (Free Research)
Building intelligent information solutions that can classify and take action against multiple content types like files, databases and emails is a major challenge these days. Download this white paper to learn how you can prepare your data for action. 
(WHITE PAPER) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

The Seven Best Practices of Highly Effective eDiscovery Practitioners: Powerful Lessons in eDiscovery Success by Guidance Software, Inc.

April 2010 - (Free Research)
The Seven Best Practices of Highly Effective eDiscovery Practitioners article provides legal professionals with insight on how they and other members of the eDiscovery team can achieve a repeatable, defensible in-house eDiscovery process. Read this paper to learn so much more. 
(WHITE PAPER) READ ABSTRACT |

Success with Static Analysis for Security: Why Code Audits Fail by Parasoft Corporation

April 2009 - (Free Research)
This paper explains why and how to apply static analysis tools in the context of a policy-based security process that not only prevents security vulnerabilities, but also focuses on SDLC productivity. 
(WHITE PAPER) READ ABSTRACT |

Contract management's effect on In-house counsel by IBM

November 2013 - (Free Research)
Access this white paper to discover how to gain 100% contract lifecycle visibility, mitigate risks, enforce compliance, and much more. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Contact Center Security: Moving to the True Cloud by LiveOps

December 2010 - (Free Research)
Today, Cloud is one of the most talked about trends in the IT industry. It’s a paradigm many believe will have a widespread business impact. However, while the term “Cloud”is relatively new, one of the core components, distributed computing, is well-established. 
(WHITE PAPER) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc.

DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs. 
(ASP)

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