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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. January 24, 2012 - (Free Research) Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.  (WHITE PAPER) READ ABSTRACT |

The Hidden Costs of Using Free Tools for Helpdesk Support by LogMeIn, Inc. February 09, 2012 - (Free Research) Access this resource to learn why your “free” or legacy remote access and meeting tools for support could be costing you money without you knowing it.  (WHITE PAPER) READ ABSTRACT |

Gartner: SaaS-Based ERP Can Help With IT Governance by Plex Systems January 26, 2012 - (Free Research) A recent Gartner study unexpectedly found that Software as a Service (SaaS) enterprise resource planning (ERP) systems reinforce IT governance policies. In this expert guide, learn how SaaS ERP platforms can be customized, are simpler to use than on-premise ERP, and support better IT governance.  (EGUIDE) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com June 24, 2010 - (Free Research) Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.  (WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com June 24, 2010 - (Free Research) Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment.  (WHITE PAPER) READ ABSTRACT |

ERP Hosting Providers Respond to SaaS with Cheaper, More Flexible Options by Sage Software February 06, 2012 - (Free Research) This expert guide explores some of the options ERP hosting providers are offering as alternatives to Software as a Service (SaaS).  (EGUIDE) READ ABSTRACT |

Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc. January 20, 2012 - (Free Research) Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.  (WHITE PAPER) READ ABSTRACT |

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.  (WHITE PAPER) READ ABSTRACT |

Automating User Provisioning: A User’s Perspective by Oracle Corporation April 2011 - (Free Research) Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs.  (WEBCAST) READ ABSTRACT |

Onboarding suppliers to sustainable supply chain by IBM January 2012 - (Free Research) It is essential to convey sustainability in a meaningful way to manufacturers and clear manner for suppliers. In this tip guide, you will learn best practices for green manufacturing policies, tips for overcoming resistance to green supply chain management and expert insights to identify and manage performance metrics.  (EGUIDE) READ ABSTRACT |

Ensuring Security on i by Bsafe Information Systems August 2008 - (Free Research) This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security.  (WHITE PAPER) READ ABSTRACT |

Business Rules Management: Meeting Evolving Business Requirements by ILOG, an IBM Company April 2008 - (Free Research) This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency.  (WHITE PAPER) READ ABSTRACT |

Unlocking the Mainframe: Modernizing Legacy Systems to a SOA by Oracle Corporation July 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.  (WHITE PAPER) READ ABSTRACT |

Top Eight Reasons to Upgrade Your Remote Support by LogMeIn, Inc. February 2012 - (Free Research) Uncover the top eight reasons to upgrade our remote support to increase productivity and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc. February 2012 - (Free Research) Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc. February 2012 - (Free Research) Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.  (WHITE PAPER) READ ABSTRACT |

Optimizing Service Desk Value by FrontRange Solutions Inc. December 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.  (WHITE PAPER) READ ABSTRACT |

IT Automation - IT Service Management Strategies for Success by FrontRange Solutions Inc. December 2011 - (Free Research) Learn how to use automation to cut costs and optimize your service desk, software budget, and software management.  (WHITE PAPER) READ ABSTRACT |

ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc. January 2012 - (Free Research) Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.  (EGUIDE) READ ABSTRACT |

BPM SOA and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation August 2008 - (Free Research) The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models.  (WHITE PAPER) READ ABSTRACT |

Does an ERP Implementation Make Sense for Your Organization? by Sage Software February 2012 - (Free Research) How can you tell if your organization is ready for an enterprise resource planning (ERP) software implementation? Read this guide for advice on how to know if choosing ERP is the right strategy for you and get answers to the three most important questions you should address before you select an ERP vendor.  (EGUIDE) READ ABSTRACT |

How to Build a Business Case for EARP in Today’s Economy by Sage Software February 2012 - (Free Research) This expert guide helps you build a solid business case for ERP including important questions to ask, how to define your business needs, comparing in-house ERP to Software as a Service (Sass), upgrade options, and more.  (EGUIDE) READ ABSTRACT |

Midmarket ERP Software Evaluation Tips by Sage Software February 2012 - (Free Research) This guide provides expert tips for midmarket organizations interested in investing in ERP. Learn how to sift through the clutter to find the perfect system for your needs.  (EGUIDE) READ ABSTRACT |

Seven ERP Software Implementation Success Factors by Sage Software February 2012 - (Free Research) A successful enterprise resource planning (ERP) software implementation cannot happen without a clear understanding of your business needs and requirements. Read this guide to learn seven keys to successfully choosing and implementing an ERP software that will ensure benefits for your business.  (EGUIDE) READ ABSTRACT |

Forrester Webcast – ERP 2011 Trends – Visual Processes, Collaboration, and Mobility by Sage Software January 2012 - (Free Research) In this webcast, Forrester Research, Inc. analyst China Martens discusses the changes in the enterprise resource planning (ERP) market and the four emerging key trends in on-premise ERP systems.  (WEBCAST) READ ABSTRACT |

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