This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department. 

Read this white paper to explore 5 key strategies to enhance customer satisfaction and discover how to leverage enterprise resource planning (ERP) technology to meet this objective. 

Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond. 

This case study follows manufacturing company Steinwell Scientific, Inc. in their journey to securing a new ERP system and outlines the struggles and benefits they experienced as a result. 

The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. 

Read this white paper to understand the importance of reliability-centered maintenance (RCM) and the five levels of enterprise asset management (EAM) development that you must achieve in order to reach effective quintessential asset management (QAM) and RCM. 

This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions. 

Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth. 

In this podcast, Ray Wang, Vice President at Forrester Research, offers insight on how to build a business case for enterprise resource planning (ERP) during the economic downturn - and save money in the process. 

In this white paper, learn why enterprise resouce planning (ERP) systems are emerging as an alternative to project-based solutions (PBSs). 

This white paper details how Web 2.0 technologies support business strategies by improving efficiency and productivity as well as harnessing knowledge through collaboration. 

During past economic slowdowns companies didn’t plan ahead to safeguard the ability to grow profitably. While the current economic downturn shows a need to reduce costs, many SMMs are also pursuing growth. They’re responding to market pressures and rising costs by targeting IT solutions like industry-specific ERP to set the stage for future growth. 

Dolphin’s Content Archive Service for Cloud lets SAP users use Storage as a Service as an ArchiveLink repository. The service allows a direct connection from the SAP archiving layer to major public cloud provider. It’s an option that makes sense for any organization, whether or not you are running other SAP solutions in the cloud.