This white paper details how Web 2.0 technologies support business strategies by improving efficiency and productivity as well as harnessing knowledge through collaboration. 

Supply chains are the blood of your business - incredibly complex, yet vital to your success. This paper explores the relationship between partners and processes and the need to enable electronic data exchange with all your suppliers. Read this to learn about the limitations of traditional integration methods and new options that enable e-commerce. 

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs. 

<p>Use this resource as a guide to the benefits ERP systems have in store for the smaller businesses and how these perks differ from the advantages that larger organizations see.</p> 

There are lots enterprise resource planning (ERP) options and services that can help smaller businesses take advantage of the benefits of ERP while minimizing the risk of a system implementation. Read more inside to compare the performance results of SMBs with ERP to SMBs without ERP and discover exactly how beneficial the system can be. 

This expert e-guide explores the difference in the benefits of enterprise resource planning (ERP) for small and midsized businesses (SMBs) versus larger organizations and sheds light on what to avoid when midmarket organizations lack the IT resources needed when buying ERP software. 

This paper outlines the five fundamentals for a successful FCR program. 

Access this resource to uncover potential concealed costs of manufacturing ERP software and the right questions you should ask to avoid ending up with a shoddy system. 

During past economic slowdowns companies didn’t plan ahead to safeguard the ability to grow profitably. While the current economic downturn shows a need to reduce costs, many SMMs are also pursuing growth. They’re responding to market pressures and rising costs by targeting IT solutions like industry-specific ERP to set the stage for future growth. 

Read this paper to uncover five perks of selecting a software as a service (SaaS) enterprise resource planning (ERP) system. 

This short resource outlines a case study following Mar-Bal on their selection process and implementation of an improved ERP system and the benefits they experienced as a result. 

Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.