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Enhancing Microsoft SharePoint Security by TITUS
February 06, 2012 - (Free Research)
This white paper covers three key areas to address in order to secure the SharePoint document repository, and provides recommendations for how SharePoint administrations can enhance SharePoint security and apply security automatically and consistently across the SharePoint repository.
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The 10 worst practices for Technical Support and how to overcome them by NTR Global
November 17, 2011 - (Free Research)
Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them.
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Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
May 26, 2009 - (Free Research)
As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
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Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation
April 26, 2011 - (Free Research)
As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms.
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How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation
April 25, 2011 - (Free Research)
Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper.
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European cross-border e-commerce by ComputerWeekly.com
January 17, 2012 - (Free Research)
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
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Talent Wars: The struggle for tomorrow’s workforce by SAP America, Inc.
January 27, 2012 - (Free Research)
This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
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Build a Team Culture Among Your Employees by Citrix Online Go To Meeting
January 13, 2012 - (Free Research)
Unleash the the power of human resources in your organization by focusing on 5 core concepts: stability, focus, consistency, teamwork and velocity. Learn how you can transform your company culture, open channels of communication and build a teamwork environment.
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Latest IT bonus figures - what are IT professionals earning ? by ComputerWeekly.com
November 18, 2010 - (Free Research)
Bonus payments have long been a feature of the reward package for most IT professionals, but when the UKeconomy went into freefall during late 2008, many employers either reduced such payments or did away withthem altogether.
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CW+ XpertHR: Computer staff salary survey by ComputerWeekly.com
July 13, 2010 - (Free Research)
Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
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Boost business analyst performance with eight key competencies by ComputerWeekly.com
December 01, 2010 - (Free Research)
Each year, organizations across the globe face astronomical project failure rates, often wasting millions of dollars per failed project. This paper examines the roots of project failure and centers in on the elusive, often undefined role of the business analyst.
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Equip technical staff with business expertise to get ahead by ComputerWeekly.com
December 03, 2010 - (Free Research)
As outsourcing, global commerce and constantly improving technologycontinue to change the business world, specialized professionals like scientists,engineers and information technology (IT) workers are increasingly beingasked to take on more business-oriented tasks.
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CW+: Snapshot 360° review of IT by ComputerWeekly.com
August 10, 2010 - (Free Research)
This is the third Snapshot survey from the Computer Weekly IT Opinion Panel which provides an exclusive insight into the perception of IT from the perspective of the Board, end users and IT professionals themselves.
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Business analyst skillset well-suited to change management by ComputerWeekly.com
December 06, 2010 - (Free Research)
The most successful organizations are able to identify opportunities for selfimprovement and conceive of changes that can make them more efficient, more successful and better equipped to achieve their goals.
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Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com
October 07, 2011 - (Free Research)
This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
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Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.
May 2004 - (Free Research)
People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.
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Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.
May 2004 - (Free Research)
Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.
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Gartner predictions around Social CRM by Infor CRM
February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
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