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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc.

July 2008 - (Free Research)
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management 
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ISC Corp. Case Study by Emerson Network Power

July 2009 - (Free Research)
ISC Corp. needed a new data center that could efficiently meet current and future needs. Learn how Emerson Network Power and its Liebert power and cooling technologies helped to realize that goal. 
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SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
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Product Demonstration:  Dell EqualLogic PS Series Demonstration for SQL Server Protection and Rapid Recovery by Dell, Inc.

July 2011 - (Free Research)
Join Dell for a one-hour live presentation and demonstration of the EqualLogic Auto-Snapshot Manager / Microsoft Edition. See how ASM/ME with Smart Copy functionality provides storage administrators comprehensive SQL Server database protection, rapid recovery and high availability. 
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CA Wily Customer Experience Manager by CA Technologies.

December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. 
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City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd

July 2010 - (Free Research)
Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs. 
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7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc.

July 2008 - (Free Research)
Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them. 
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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
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Dell EqualLogic and Microsoft WS 2008 Hyper-V Product Demonstration by Dell and Microsoft

June 2009 - (Free Research)
Join Dell for a one-hour live presentation and product demonstration of a virtualized server and storage infrastructure based on Microsoft Windows Server 2008 Hyper-V and the PS Series family of intelligent, iSCSI-based storage solutions. 
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Presentation Transcript: Virtualization Best Practices 2010 - Technology in Action Demonstration by Dell and Microsoft

April 2010 - (Free Research)
This presentation transcript features a demonstration from Dell and Microsoft that highlights the use cases and technology that represent best practices for using virtualization today. Learn how to move workloads onto virtual servers and gain insight into how to prepare your staff for the transition. 
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How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.

March 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 
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Software as a service demonstration series by IBM

March 2012 - (Free Research)
See demos on how to support multi-tenancy using IBM middleware when composing user interfaces and designing data architectures for software as a service (SaaS) applications. Find examples of common industry scenarios, architecture guidance, and tips on how to use IBM middleware to overcome development challenges and deliver SaaS applications. 
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CloudBurst Technical Demonstration by IBM

September 2009 - (Free Research)
The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment. 
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Application Lifecycle Management Webcast Series by Hewlett-Packard Company

August 2009 - (Free Research)
This new webcast series for Quality Management and Testing Professionals, will explore the extensive new capabilities required to keep pace with today's dynamic applications environment. 
(WEBCAST)

CORE IMPACT Pro V10 by Core Security Technologies

December 2009 - (Free Research)
Please join Core Security for a live demonstration of CORE IMPACT Pro, the most comprehensive product for performing security assurance testing on an organization’s network systems, endpoint systems, end users and web applications. 
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IBM Cognos 8 BI Demonstration by IBM

March 2010 - (Free Research)
This demonstration shows all the capabilities of the IBM Cognos 8 BI product. Demos are presented for all roles including employees, managers, BI professionals, business analysts, and system administrators. 
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Integrated System Management and Support by Oracle Corporation

March 2011 - (Free Research)
In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT. 
(WHITE PAPER) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware

December 2011 - (Free Research)
This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today. 
(WHITE PAPER) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation

December 2008 - (Free Research)
Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program. 
(WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation

April 2009 - (Free Research)
In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology. 
(WHITE PAPER)

Red Hat Enterprise Virtualization Demonstration by Red Hat and JBoss

October 2010 - (Free Research)
Join Andy Cathrow for an in depth look at Red Hat Enterprise Virtualization. In this webinar he’ll demonstrate advanced features such as templating, live migration, high availability and system scheduler. See a preview of new features in Red Hat Enterprise Virtualization 2.2, including Virtual Desktop support with SPIC, OVF import/export and more. 
(WEBCAST) READ ABSTRACT |

SQL Compatibility in DB2 9.7-- From triggers to object enhancements: A demonstration of the new PL/SQL compatibility features by IBM

September 2010 - (Free Research)
This article overviews the new PL/SQL compatibility features in IBM DB2 software version 9.7, making it easier to adopt and allowing you to take advantage of its autonomic and high-performance characteristics.  
(WHITE PAPER) READ ABSTRACT |

RecoverTrac Disaster Recovery Automation Tool Demonstration: Recovery Failover by FalconStor Software

April 2013 - (Free Research)
In this video, you’ll get a glimpse into FlaconStor’s RecoverTrac the industry’s first automated disaster recovery tool that allows you to protect and recover any service like email, web or database service at any time to any place like an off site disaster recovery location or to a virtual machine. 
(WEBCAST) READ ABSTRACT |

RecoverTrac Disaster Recovery Automation Tool Demonstration: Recovery Failback by FalconStor Software

April 2013 - (Free Research)
This short webcast discusses how FalconStor RecoverTrac orchestrates the failback and recovery of resources in an automated fashion so that you can resume operations, backup the data center and relax knowing that the servers and resources are back online. 
(WEBCAST) READ ABSTRACT |

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