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1 - 25 of 472 | Next Page

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research)
This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 
(WEBCAST) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research)
Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 
(PODCAST) READ ABSTRACT |

Business Card Reader for iPhone Demo by ABBYY
April 14, 2011 - (Free Research)
This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone. 
(VIDEO) READ ABSTRACT |

Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com
November 22, 2010 - (Free Research)
The tool of choice to the highly mobile workforce is the  mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the  mobile phone is usurping the laptop as the main point of technology for the road warrior. 
(WHITE PAPER) READ ABSTRACT |

Mobile Wireless (Cellular) Standards by Global Knowledge
January 25, 2010 - (Free Research)
When it comes to understanding mobile wireless (cellular) standards, things can get confusing. There are two significant global cellular standards that are in use today. Mobile handsets, including smartphones, usually are designed to support one or the other. This white paper will help you better understand cellular standards. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Mobile Computing: BlackBerry® PlayBook™ tablet 2.0 by BlackBerry
February 22, 2012 - (Free Research)
Learn more about BlackBerry PlayBook – a professional-grade tablet that will give you end-users what they want with the manageability and security CIOs are looking for. 
(WEBCAST) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 28, 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. 
(IT BRIEFING) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. 
(WHITE PAPER) READ ABSTRACT |

The Tipping Point: Top Unified Communications Issues for 2012 by Sprint
May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com discusses the top five unified communications issues for 2012 and how these will affect the transformation and evolution of UC for the better. 
(EGUIDE) READ ABSTRACT |

Communication and collaboration in 2020: Inside UC’s faster future by Sprint
May 2012 - (Free Research)
Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities. 
(EGUIDE) READ ABSTRACT |

UC Collaboration Tools: Greater simplicity needed for IT, end users by Sprint
May 2012 - (Free Research)
Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! 
(EGUIDE) READ ABSTRACT |

Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 2012 - (Free Research)
Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more. 
(WHITE PAPER) READ ABSTRACT |

The Future of Unified Communication: What’s in Store? by Sprint
May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020. 
(EGUIDE) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 2012 - (Free Research)
This report from Accenture looks at the challenges facing the public sector in offering digital services. 
(IT BRIEFING) READ ABSTRACT |

How One Bank Improved Their Crisis Management Communications by BlackBerry
April 2012 - (Free Research)
<p>In this case study, learn how a bank improved their crisis management communications with help from BlackBerry Solution.</p> 
(CASE STUDY) READ ABSTRACT |

Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Rethink Your Branch Network Strategy: Create More Flexible, More Productive Branch Networks by Aerohive Networks
December 2011 - (Free Research)
In this whitepaper, examine the requirements of providing and supporting a secure, robust, accessible remote network. 
(WHITE PAPER) READ ABSTRACT |

Alfresco Mobile by Alfresco Software
May 2012 - (Free Research)
This webcast takes a look at tablets in the enterprise, their content management capabilities, and how your business can make the most out of this relatively new technology. 
(WEBCAST) READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies
April 2012 - (Free Research)
This paper discusses using predictive analytics to improve customer satisfaction. 
(EBOOK) READ ABSTRACT |

Webcast: Improving Contact Data Quality by Experian QAS
May 2012 - (Free Research)
In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts. 
(WEBCAST) READ ABSTRACT |

1 - 25 of 472 | Next Page

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