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Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation.

February 2008 - (Free Research)
This report highlights Oracle’s Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Creating a Shared Services Organization by CIO Decisions

September 2008 - (Free Research)
CIO Jeff Connery created a services organization that supplies IT to two credit unions. Here he shares his rules of the road. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Eco-friendly Data Center by Hitachi Data Systems

August 2008 - (Free Research)
This white paper discusses eco-friendly storage solutions that not only meet organizations storage requirements but also help them to reduce power, cooling and facilities costs while complying with environmental directives. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Backup as a Service FAQ by i365, A Seagate Company

June 2008 - (Free Research)
This podcast examines the benefits of online backup, or backup as a service. Backup as a service offers valuable and cost effective solutions for your company to protect against: human error, security breaches, natural disasters and more. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

E-Guide: Network Management and Applications Performance Services by Alcatel Lucent

August 2008 - (Free Research)
This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. 
(E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

Podcast: Virtual server storage/backup FAQ by Hitachi Data Systems

June 2008 - (Free Research)
In this expert Podcast, John Merryman and Ron Oglesby of Glasshouse Technologies discuss the impact of server virtualization on storage and backup for SMBs. Listen to this expert Podcast to get the answers to questions. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Data Deduplication FAQ Podcast by Quantum.

May 2008 - (Free Research)
This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Data protection FAQ by Quantum.

August 2008 - (Free Research)
With the data protection landscape becoming more distributed and IT resources increasingly constrained, businesses need a centralized data protection strategy that can efficiently manage multiple backup and recovery jobs across the enterprise. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company

August 2008 - (Free Research)
This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM.

May 2008 - (Free Research)
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. 
(WHITE PAPER) GO TO WHITE PAPER

E-Guide - IP Enables Service Creation by Alcatel Lucent

September 2008 - (Free Research)
IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Oracle’s Enterprise Performance Management System Datasheet by Oracle Corporation.

September 2008 - (Free Research)
Oracle’s EPM system includes a suite of performance management applications, and business intelligence (BI) applications. Learn how organizations have optimized business processes by using enterprise resource planning (ERP) and other applications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

End-User Experience and Performance Management (EPM): The Key to Better ERP Results by Knoa Software

September 2008 - (Free Research)
This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Expanding your Channel Business with Performance and Capacity Planning by Arrow ECS Midmarket Group

July 2008 - (Free Research)
This expert Videocast from SearchStorageChannel.com features Greg Schulz, Founder and a Senior Analyst for the StorageIO Group. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Automating Performance Management: Five Common Mistakes to Avoid by Workscape

June 2008 - (Free Research)
This white paper describes some of the missteps and lessons learned from implementing automated performance management and what companies can do to avoid them. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Oracle and F5 Reference Architechture for SOA by F5 Networks.

September 2008 - (Free Research)
This document details a solution blueprint developed by F5 and Oracle. It's purpose is to show how F5 and Oracle components work together to deliver a highly reliable and scalable platform for deploying Oracle Service Oriented Applications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management: The Next Generation of Performance Management and BI by Oracle Corporation.

July 2008 - (Free Research)
Through a series of online presentations, industry experts will offer advice on how to standardize and automate management processes and integrate performance management and BI solutions to optimize enterprise-wide performance. 
(VIRTUAL TRADE SHOW) READ ABSTRACT | GO TO VIRTUAL TRADE SHOW

Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 2006 - (Free Research)
Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Supplement this report with the webinar titled "KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends" and learn about B2B e-mail and search engine marketing strategies. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 2006 - (Free Research)
Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Employee Performance Management: Making It a Reality in Your Organization by Halogen Software

August 2008 - (Free Research)
The advantages of Employee Performance Management (EPM) are widely recognized today. This white paper details an approach for implementing EPM, outlines the key steps involved, and indicates the best ways to get benefits from EPM. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Workday Solutions: Human Capital Management by Workday.

Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company)

RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Achieving Management Excellence: The Next Boardroom Discussion by Oracle Corporation.

August 2008 - (Free Research)
View this videocast and gain exclusive insight into the launch of a major new release of Oracle's Enterprise Performance Management System (EPM). 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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