Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment. 

Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day. 

As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity. 

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. 

In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM. 

Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts. 

Strategic new business initiatives are bound to fail—and often do— if your employees aren't on board and performing at their best. Strong leadership is the key to ensuring this level of performance. Read this paper to learn how to create a high performance business environment at your company through effective leadership strategies. 

There are many options when it comes to a migration: Office 365, on-premises, or a hybrid environment. In this webcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration," discusses migration strategies and best practices that can save your organization time and money in your next migration project. 

Workforces are aging, and there also is a critical shortage of talent in today's business pool, creating an imperative initiative for human resources. This paper explains the necessity to forecast the future through strategic workforce planning and also offers up six pitfalls to avoid when venturing down the recruitment and talent management path. 

In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. 

Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption. 

The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience. 

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.