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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 01, 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Integrated VM Data Protection from Dell by Dell, Inc.

August 24, 2009 - (Free Research)
Today, new levels of automation and integration between VMware and Dell EqualLogic arrays are now available to protect the entire virtualized infrastructure. Dell EqualLogic PS Series virtualized iSCSI SANs have been a popular storage choice in VMware-based environments. 
(WHITE PAPER) READ ABSTRACT |

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation

September 2008 - (Free Research)
The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. 
(WHITE PAPER) READ ABSTRACT |

Deliver Robust Products at Reduced Cost by Linking Model-Driven Software Testing to Quality Management by IBM

September 2009 - (Free Research)
Your customers expect the highest quality in the products you deliver. Discover how a comprehensive, integrated, automated requirements centric model and code based test environment managed with an extensible quality management system can increase market acceptance, ensure customer loyalty and deliver superior outcomes. 
(WHITE PAPER) READ ABSTRACT |

IBM pureXML for SOA: Unlocking the Business Value of Information by IBM

June 2007 - (Free Research)
XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system. 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: Retail best practices for in-memory analytics in SAP environments by SAP America, Inc.

October 2011 - (Free Research)
Learn how to successfully manage new challenges in the retail industry. 
(EGUIDE) READ ABSTRACT |

Improving Business Outcomes with Big Data and Analytics in Communications, Media and Entertainment by Hewlett-Packard Company

April 2013 - (Free Research)
This exclusive resource highlights the ways communications, media, and entertainment (CME) companies are improving business outcomes by leveraging big data and analytics in today's highly competitive, data-heavy climate. Read on for insights. 
(WHITE PAPER) READ ABSTRACT |

Smarter Analytics Comes of Age with Sybase IQ 15 by Sybase, an SAP company

August 2009 - (Free Research)
Sybase IQ is the world's leading column-based analytics server, delivering the smartest approach to enable enterprises to turn raw data into actionable information through analytics - to increase revenue, customers and margins. 
(DATA SHEET) READ ABSTRACT |

Business Analytics – Pushing Towards Relevance by IBM

May 2012 - (Free Research)
This paper details the current state of business analytics, revealing why it's not as pervasive as one may think. Read this now and learn some best practices that will help CIOs spearhead their company's BI initiatives to make better use of data for a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Analytics: A powerful new force in dynamic case management by IBM

November 2011 - (Free Research)
A growing number of companies are revving up their dynamic case management (DCM) efforts with analytics technology, which helps users detect patterns, spot trends and gain other insights from their case information. This e-guide introduces the trend, and offers seven expert tips for combining the two technologies for maximum success. 
(EGUIDE) READ ABSTRACT |

Improving Business Outcomes with Big Data and Analytics in Communications, Media and Entertainment by Hewlett-Packard Limited

September 2012 - (Free Research)
This exclusive resource highlights the ways communications, media, and entertainment (CME) companies are improving business outcomes by leveraging big data and analytics in today's highly competitive, data-heavy climate. Read on for insights. 
(WHITE PAPER) READ ABSTRACT |

Planning, Analysis and Forecasting - Demo by IBM

August 2012 - (Free Research)
This brief webcast details one analytics option that will seamlessly move between your personal, workgroup and enterprise requirements, helping you gain greater insights quicker and easier than ever before. Watch this now to learn real-life use cases for this innovative option. 
(WEBCAST) READ ABSTRACT |

Tip Guide-- DCM and analytics: Better together- and better for customers, too by IBM

November 2011 - (Free Research)
Companies in a variety of industries increasingly use dynamic case management (DCM) to streamline workflow, enable collaboration and, ultimately, serve their customers and clients better and faster than ever before. This Tip Guide introduces the trend, and provides examples of how analytics can be used to enhance DCM. 
(EGUIDE) READ ABSTRACT |

Expanding BI's role by including Predictive Analytics by SAP

June 2009 - (Free Research)
In today's economic downturn, organizations are looking for ways to improve the way they do business, to keep ahead of the competition, and to grow revenue. With reduced funding for new initiatives, it can be difficult to meet these objectives. Read on to learn how expanding your business intelligence with predictive analysis can help. 
(WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Advanced analytics key component for ‘decision management systems’ by Sybase, an SAP company

March 2012 - (Free Research)
This tip guide offers an explanation from industry expert James Taylor as to why every customer should not be treated the same in today's ever-evolving business environment. Taylor details why decision management systems involving automation are essential to making successful strategic and operational decisions that please your customers. 
(EGUIDE) READ ABSTRACT |

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town by ComputerWeekly.com

May 2013 - (Free Research)
In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now. 
(EZINE) READ ABSTRACT |

Integrating customer data for improved CRM by Infor

May 2013 - (Free Research)
This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs. 
(EGUIDE) READ ABSTRACT |

Social analytics: Finding opportunity in chaos by IBM

May 2013 - (Free Research)
Today, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. Enterprise need to adjust to this change quickly or they risk falling behind. 
(WHITE PAPER) READ ABSTRACT |

Cost-Effective Business Intelligence as a Service by Information Builders

December 2011 - (Free Research)
This paper discusses the key requirements for successfully building and deploying SaaS-based business intelligence (BI) applications for external users. It also explains which BI platform is ideal for companies seeking to make vital, timely corporate information available outside the firewall. 
(WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

Drive Marketing in Real Time with SAP HANA by SAP America, Inc.

December 2012 - (Free Research)
View this e-book to learn how SAP HANA analytics can help marketing organizations increase revenues by identifying new customer segments and business opportunities, improve customer loyalty with highly personalized marketing programs, and reduce marketing spend and maximize impact through outcome simutions before launch. 
(EBOOK) READ ABSTRACT |

Speeding Insight, Decisions, and Action at Critical Moments of Engagement: Boosting Performance Through Business Analytics by SAP America, Inc.

August 2011 - (Free Research)
This paper examines how analytics and BI can be used to get speedy insight, decisions and action at critical business moments. 
(WHITE PAPER) READ ABSTRACT |

Change How Business Intelligence is Managed by SAP America, Inc.

August 2012 - (Free Research)
This paper details how SAP in-memory computing can change the way you manage business intelligence (BI) and the value your business can derive from the technology. For IT executives, the paper offers substantial information and business examples about what changes they can look forward to and the effect they'll have on their strategic initiatives. 
(WHITE PAPER) READ ABSTRACT |

Web Analytics for a Digital World: Tips and Tricks for an Effective Strategy by Infobright, Inc.

September 2012 - (Free Research)
The need for effective Web analytics has never been greater -- yet most organizations are analyzing variables that simply don't mean anything, such as number of page views or time on site. This transcript provides insight on why these methods fall short and introduces a two-tiered approach that provides users with more insightful reports. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

For Unwary Users, Social Media Data Analysis Can be an Unfriendly Task by IBM

March 2013 - (Free Research)
Social media analytics can help you gain valuable insights into your business, but it can also be a waste if not implemented properly. Read this expert e-guide to learn about the typical pitfalls of companies when deploying a social media analytics program and get advice on how to avoid them. 
(EGUIDE) READ ABSTRACT |

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