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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp October 30, 2009 - (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.  (EGUIDE) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.  (EBOOK) READ ABSTRACT |

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 15, 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.  (CASE STUDY) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG June 02, 2009 - (Free Research) Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.  (WHITE PAPER) READ ABSTRACT |

Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity by SAP AG June 05, 2009 - (Free Research) Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity.  (WHITE PAPER) READ ABSTRACT |

Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division November 17, 2009 - (Free Research) Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.  (WEBCAST) READ ABSTRACT |

Podcast: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division November 17, 2009 - (Free Research) Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.  (PODCAST) READ ABSTRACT |

FACTS® PPO™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).  (ARTICLE) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

Reducing Risk through Requirements-driven Quality Management: An End-to-end Approach by Hewlett-Packard Company December 2008 - (Free Research) This white paper explains a structured way to manage requirements and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system.  (WHITE PAPER) READ ABSTRACT |

Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation April 2009 - (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.  (WHITE PAPER) READ ABSTRACT |

Data Center Architecture Decisions: A Free Virtual Seminar Focused on Dealing with Data Center Growth in a Down Economy by Data Center Decisions December 2009 - (Free Research) Attend this free virtual event and hear from top data center experts who will provide you with a coherent strategy to consolidate your data center, build a new facility or make an educated decision on the cloud model best suited for your environment.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

eGuide: Expert Guide to Configuring and Managing a Virtual Server Environment by Sun Microsystems, Inc. and Intel Corporation November 2009 - (Free Research) This expert E-Guide, brought to you by SearchServerVirtualization.com, Sun, and Intel, discusses how to successfully buy, configure and manage a virtual server environment.  (EGUIDE) READ ABSTRACT |

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG January 2009 - (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.  (ARTICLE) READ ABSTRACT |

Pocket E-Guide: Expert Analysis of the Top Ten Windows Security Threats by ESET November 2009 - (Free Research) This Pocket E-Guide provides expert insight into the common weaknesses that exist in today's Windows-based systems. Explore the top ten most frequent Windows security vulnerabilities and how to counter these threats. Discover the pivotal role proper malware protection, usage of firewalls, and updated patches play in a secure Windows environment.  (EGUIDE) READ ABSTRACT |

Data Deduplication -- Different Approaches for Different Environments by Hewlett-Packard Company October 2009 - (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup.  (VIDEO) READ ABSTRACT |

Podcast: Data Deduplication -- Different Approaches for Different Environments by Hewlett-Packard Company October 2009 - (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup.  (PODCAST) READ ABSTRACT |

Expert Tips for Virtual Infrastructure Management and Performance by VKernel May 2009 - (Free Research) Gain insight into the top 10 best practices for improving virtual machine performance, and explore a unique online virtualization community. Discover the ten essential virtual management tools, as well as what to consider when making a purchase decision.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Application Performance Management Best Practices by Orange Business Services April 2009 - (Free Research) The articles in this E-Guide include "Application performance management: Developing a strategy", "Understanding the network application environment", and "Application performance management: How to prepare for new applications with an impact analysis". If you've got a question about application performance management, the answer is probably here.  (EGUIDE) READ ABSTRACT |

State of Green in the Data Center by IBM November 2009 - (Free Research) This session describes the emerging and continually maturing state of green energy management world wide from not only a data center view but a view across the enterprise.  (WEBCAST) READ ABSTRACT |

Developing a mission-critical hardware strategy for your SAP environment by Hewlett-Packard Company October 2009 - (Free Research) How can you develop the optimal hardware strategy for maximum performance of your SAP environment? This eBook includes tips and insight from server, storage, virtualization and SAP software pros that will help you get the most out of your SAP enterprise software.  (EBOOK) READ ABSTRACT |

eGuide: Tipcast Transcript: Solid State Drives in the Enterprise by Sun Microsystems, Inc. December 2008 - (Free Research) This series of tips discusses the issues involved in integrating solid state drives at three junctions in enterprise storage environments.  (EGUIDE) READ ABSTRACT |

Top Challenges (and Answers) for Printing in a Virtual Desktop Environment by ThinPrint September 2009 - (Free Research) Industry expert, Brian Madden, will tell you what you need to know, what you can do out-of-the-box, and when and why you might need to turn to third-party tools.  (WEBCAST) READ ABSTRACT |

VDI Expert Series: Reduce Desktop Management Costs While Increasing IT Security & Agility by Citrix August 2009 - (Free Research) This webcast explores the cost saving benefits of virtual desktops. Gain insight into implementing a more secure and accessible enterprise desktop environment. Discover how this technology has transformed business operations by reducing management and support costs.  (WEBCAST) READ ABSTRACT |

Virtual server backup FAQ by Zenith Infotech November 2009 - (Free Research) In this Podcast, backup expert, Mark Bowker, addresses how this technology helps leverage your storage, network, and computing resources.  (PODCAST) READ ABSTRACT |

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