Environment Call Improvement White Papers, Environment Call Improvement Software, Environment Call Improvement Research, Hardware and Services

March 01, 2011 - (Free Research)

Virtualisation and cloud computing are causing many organisations to take a second look at their existing management processes. This product brief discusses how one management platform distinguishes itself in a highly competitive market and reveals exclusive results from recent research on this topic.

(PRODUCT OVERVIEW)

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Building blocks for data center DNA by Dell, Inc. and Intel

April 25, 2011 - (Free Research)

By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 26, 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

E Is for Endpoint: Six Security Strategies for Highly Effective IT Professionals by Lumension

January 23, 2012 - (Free Research)

Security professionals know that effective endpoint protection calls for a layered, defense-in-depth approach. But endpoint security now requires a new way of thinking that goes beyond just battling threats to actually enable operational improvement. Read this whitepaper to learn the six steps you need to think different about endpoint security.

(WHITE PAPER)

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DXi System Eliminates Backup Woes and Protects Critical Data for Unity Builders Group by Quantum Corporation

May 31, 2012 - (Free Research)

Learn how a large company remedied their eclectic data protection strategy with a solution their IT director calls "the most trouble-free device in my data center."

(WHITE PAPER)

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Compellent Fluid Data Technology: Helping Your Bottom Line and the Environment by Dell, Inc.

December 31, 2011 - (Free Research)

Dell's Fluid Data technology can help you overcome the challenges created by rapid data growth. With innovative technologies like automated tiered storage, thin provisioning and storage virtualization, Compellent can help you create a greener data center with a positive impact on your bottom line and the environment.

(WHITE PAPER)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Ten Things You Should Know About SharePoint 2010 by Global Knowledge

November 19, 2010 - (Free Research)

This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.

(WHITE PAPER)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Focus the ROI and TCO Benefits of EMC Avamar in VMware Environments by EMC Corporation

June 30, 2011 - (Free Research)

This paper examines and quantifies the costs and benefits of deduplication in VMware environments. Three detailed case studies from organizations in different industries are presented.

(WHITE PAPER)

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Podcast: Improving Network performance in Virtual Environments by Dell and VMware

March 14, 2012 - (Free Research)

Access this expert podcast for best practices to optimize your virtualized infrastructure and network, and discover how you can address scenarios such as disaster recovery networking as well as networking for cloud computing. Find out how network performance improvements can alleviate traffic bottlenecks and other performance issues.

(PODCAST)

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Improving Network Performance in Virtual Environments by Dell and VMware

March 20, 2012 - (Free Research)

In this expert webcast, discover best practices for optimizing your virtualized infrastructure and network, and address scenarios such as disaster recovery networking as well as networking for cloud computing. Find out how network performance improvements can alleviate traffic bottlenecks and other performance issues.

(WEBCAST)

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Consolidated Storage for Virtualized Server Environments by Oracle and Intel

January 26, 2011 - (Free Research)

This research brief is based on a recent Tech Target survey with more than 200 storage administrators and IT professionals in mid-sized and enterprise-class companies, and focuses on how these decision-makers view the storage-related challenges that result from server virtualization.

(ANALYST BRIEF)

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Top Ten Reasons to Use Steelhead Cloud Accelerator by Riverbed Technology, Inc.

May 25, 2012 - (Free Research)

<p>Steelhead Cloud Accelerator is a unique technology integration that can offer performance improvement for SaaS applications consumed by enterprises. It combines the best of WAN optimization with the best of Internet optimization to provide a seamless transition for users between private and public clouds. Learn more.</p>

(WHITE PAPER)

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Successfully Enable an Integrated, Modernized IT Environment

by HP

September 20, 2011 - (Free Research)

This transformation workshop seeks to foster a collaborative effort to enable an integrated modernized IT environment. Check out this brief video to get a preview of the application transformation workshop that clients are calling "a day well spent".

(VIDEO)

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Building a Flexible Virtualized Compute Environment by Dell and VMware

October 04, 2011 - (Free Research)

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Long Term Data Retention – 5 Key Considerations by Quantum Corporation

October 08, 2009 - (Free Research)

Recent technological developments in disk backup have had a positive impact on short term data retention requirements. But these improvements do not replace the need to execute and deliver on a long term data retention strategy. This tool provides 5 topics to think about as you design your long-term data retention plans.

(WHITE PAPER)

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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

CW+ Quocirca: Reaping the benefits of an enterprise output management strategy by ComputerWeekly.com

October 01, 2010 - (Free Research)

More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management.

(WHITE PAPER)

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Introduction to Red Hat Storage Architecture by Red Hat

February 14, 2012 - (Free Research)

This white paper introduces a scale-out NAS software solution for cloud environments designed to meet unstructured data requirements and provide a high-performance, virtualized and centrally managed storage pool. Able to scale both capacity and performance, you'll be able to achieve an unprecedented price/performance ratio without compromise.

(WHITE PAPER)

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Exchange Server 2010: What's New and What's Changed? by Global Knowledge

August 27, 2009 - (Free Research)

In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.

(WHITE PAPER)

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