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Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 31, 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel®

February 16, 2010 - (Free Research)
Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. 
(EZINE)

SQL Server Insider E-Zine – Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel®

November 16, 2010 - (Free Research)
Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. 
(EZINE)

Maximizing Application Performance with Oracle Enterprise Manager by Oracle Corporation

March 22, 2011 - (Free Research)
This paper provides an essential overview of the leading tools to maximize application performance and improve your business. 
(WHITE PAPER) READ ABSTRACT |

Building a Global B2B Brand by Wipro Technologies

June 12, 2009 - (Free Research)
In this paper you'll read about the steps Wipro Technologies took in order to take its brand name to the next level in order to compete with the top global IT companies. 
(CASE STUDY) READ ABSTRACT |

Thinking Outside the (Search) Box: Powering Enterprise Search with Knowledge by Consona Corporation

June 17, 2011 - (Free Research)
Enterprise search delivers the highest value when it helps create a great customer experience. Read this whitepaper to learn how execute enterprise search with knowledge. 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 03, 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Beating the Browser Wars: How to Win the Battle for Web Performance by Gomez

August 03, 2009 - (Free Research)
The war of the browsers is in full swing and we are stuck in the middle. This paper offers practical advice that can help you survive and even prevail in this combative environment. Read this paper to learn everything you need to know about the browser wars and how to survive them. 
(WHITE PAPER) READ ABSTRACT |

Nine Keys to Innovation Management 2.0 by Spigit

May 31, 2011 - (Free Research)
Innovation is a hot topic right now, but it's never actually gone out of style. This paper highlights the nine keys to seizing the opportunity of Innovation Management 2.0. 
(WHITE PAPER) READ ABSTRACT |

Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc.

March 09, 2010 - (Free Research)
Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform. 
(WHITE PAPER) READ ABSTRACT |

Designing Artificial Intelligence for Games (Part 1) by Intel Software Network

June 20, 2009 - (Free Research)
This article begins a four part series that explores the following important AI concepts and how to optimize them to run on today’s cutting edge multi-core processors. 
(WHITE PAPER)

Service Level Management: On the Level by Nimsoft, Inc.

August 2008 - (Free Research)
This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics ERP Case Study: Premium Specialty Coffee Roaster and Distributor Manages Growth with Outstanding Quality by Microsoft

August 2010 - (Free Research)
Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business. 
(CASE STUDY) READ ABSTRACT |

Red Hat Enterprise Linux vs. Microsoft Windows Server 2008. Who wins? by Red Hat

August 2013 - (Free Research)
How does Red Hat Enterprise Linux stack up to the competition? This whitepaper offers an overview of Red Hat Enterprise Linux as compared to Microsoft Window Server 2008 in terms of scalability, operational costs, and more. 
(WHITE PAPER) READ ABSTRACT |

Enterprises Embrace Rich Media Development with ECDNs by AT&T Corp

April 2010 - (Free Research)
This AT&T paper shows, ECDN technologies not only reduce WAN bandwidth consumption, they can also reap productivity gains. Read on to find out more. 
(WHITE PAPER)

Getting the Most From Your SAP Production Reports by Symtrax Corporation

September 2010 - (Free Research)
This eight-page whitepaper is a guideline for improving the rendering and efficiency of the complete SAP production reporting system. It discusses how to leverage the value of existing systems reports, and how to deliver timely, properly formatted reports and business documents. 
(WHITE PAPER) READ ABSTRACT |

Budgeting with Tagetik 3.0 Enabled by Microsoft SharePoint by Tagetik Software

June 2010 - (Free Research)
Listen to this webcast to learn about a complete software solution that can support Performance Management, extended Business Intelligence, Collaboration and Communication while maximizing all of Microsoft and Tagetik technology frameworks. 
(WEBCAST) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Introduction to Scorecard for Model Builder by FICO

March 2008 - (Free Research)
The purpose of this paper is to provide analytically oriented business users of predictive modeling tools with a description of Model Builder's Scorecard module (MBS). 
(WHITE PAPER) READ ABSTRACT |

Project Performance Scorecard by Mainstay Partners

February 2008 - (Free Research)
The Project Performance Scorecard is a tool that can be used to communicate the status and monitor the progress of an organization's top business and IT projects. 
(WHITE PAPER) READ ABSTRACT |

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation

June 2008 - (Free Research)
Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance. 
(WHITE PAPER) READ ABSTRACT |

Zen and the Art of the Balanced Scorecard by Oracle Corporation

October 2010 - (Free Research)
As much an art as a science, the balanced scorecard is a living process that must be adaptive to constantly changing external forces and internal course corrections. You learn as you go. This paper contains a few guiding principles that will help you along the way. 
(WHITE PAPER) READ ABSTRACT |

Zen and the Art of the Balanced Scorecard by Oracle Corporation

December 2008 - (Free Research)
Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. This paper will provide guiding principles to help your company's overall performance. 
(WHITE PAPER) READ ABSTRACT |

Oracle Scorecard and Strategy Management by Oracle Corporation

June 2011 - (Free Research)
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time. 
(WHITE PAPER) READ ABSTRACT |

Oracle Scorecard and Strategy Management by Oracle Corporation

October 2010 - (Free Research)
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition (OBIEE) with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time. Read on to learn about the features and benefits of this innovative solution. 
(DATA SHEET) READ ABSTRACT |

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