TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, Inc. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, Inc.

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SL Enterprise RTView for Operational and Strategic Dashboards by SL Corporation. February 2008 - (Free Research) SL Enterprise RTView is a business information delivery platform that is used by IT Managers to rapidly configure, deploy, maintain and extend real-time and other critical enterprise information systems. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise RTView® for TIBCO: Increased Visibility of your TIBCO Infrastructure by SL Corporation. February 2008 - (Free Research) The purpose of this whitepaper is to review a number of ways TIBCO users are able to increase productivity by improving the visibility of their TIBCO infrastructure. Several use cases are presented along with an overview of the solution architecture. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eResource Kit: Integrating .NET & SharePoint into WebSphere Portal by IBM. June 2008 - (Free Research) Find out how easily your existing Microsoft and Java assets can be integrated in a scalable, secure enterprise portal - without having to migrate your SharePoint data or rewrite your .NET code. (WHITE PAPER) GO TO WHITE PAPER

ROI Comparison Report: Portals by Nucleus Research (E-mail this company) December 2003 - (Free Research) When it comes to picking a portal, the lowest TCO is not necessarily the best choice for the bottom line. Nucleus looked at three different strategies by exploring leading vendors' customers' results and found that at least 80 percent of Plumtree and IBM customers achieved a positive ROI, while fewer than half of SAP customers did. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The TERA1100 Portal Processor by Teradici Corporation The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Tera1100 PC-Over-IP Portal Processor Product Brief by Teradici Corporation March 2008 - (Free Research) The TERA1100 Portal Processor is designed to be integrated into a Desktop Portal, a small device at the end-user’s desk. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

EK1000 Slap Shot Evaluation Kit Product Brief by Teradici Corporation March 2008 - (Free Research) The Slap Shot Evaluation Kit is a functional platform for evaluation of TERADICI’s PC-over-IP technology and the TERA1100/1200 chipset (DEMO) READ ABSTRACT | GO TO DEMO

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Epicor Enterprise ERP Solution for Midmarket Businesses by Epicor Software Corporation. Epicor Enterprise is a tightly integrated and industry-specific end-to-end ERP solution for midmarket businesses. Through its six application suites it provides access to the right information, from the right source, at the right time, empowering users throughout the value chain to make valid, accurate and informed decisions.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Strategies for Human Resources Transformation by Hexaware Technologies April 2008 - (Free Research) Learn best practices, best of breed technologies and concepts to enable an efficient, tactical human resources (HR) function. Morph HR from a support to a strategic advantage. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Web-Based Customer Portals: Information Enterprises Need About Their Services by Alcatel Lucent January 2008 - (Free Research) This research paper focuses on end-user requirements and opinions regarding Web-based customer portals for data VPN services, which are provided to end-user customers by service providers. Only enterprise views on customer portals are discussed in this report; we will present service provider opinions on these topics in a separate report. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The EK1000 Slap Shot Evaluation Kit by Teradici Corporation The EK1000 Slap Shot Evaluation Kit is a PC-over-IP ™ evaluation and development platform for the TERA1100/1200 chipset to simplify and accelerate product development. It supports full PC desktop connectivity.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Banking Services: IT Solutions for Human Resources Transformation by Hexaware Technologies April 2008 - (Free Research) Hexaware's service range is designed to serve as a bridge between HR strategy, processes and technologies. Explore key components of their solutions, features, consulting services and business process outsourcing services. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Maximizing the Performance of Web Pages, Applications, & Portals With F5 Accelerator – A Technical Overview by F5 Networks (E-mail this company) November 2007 - (Free Research) This paper introduces a new method for maximizing the performance of web pages, applications, and portals delivered to intranets, the Internet and extranet users, aptly named the F5 WebAccelerator. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Forum Management for Complex Business Requirements by Gurango Software Corporation (E-mail this company) The FORUM Management Series is program management software for organizations offering program services, including training and education, events, publications, and membership management. These highly specialized program services provide companies with completely integrated marketing, sales, operations, e-commerce, and accounting solutions.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Accenture CIO Survey: Information Management Trends in Portals and Content Management by Accenture. June 2008 - (Free Research) In 2007, Accenture undertook a global survey of 162 chief information officers and with the help of this survey they learned about the drivers and challenges for adopting these information management technologies. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Portals and Content Management by Accenture. A successful portals and content management infrastructure dynamically aggregates content and applications to provide different types of users self-service access to the information they need.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IDC Technology Assessment Vendor Viewpoint: Teradici Corporation by Teradici Corporation March 2008 - (Free Research) In this assessment IDC provides insight into Teradici's PC-over-IPTM Processor. IDC studies the positioning of Teradici's solution, the capabilities and applications of the technology, the size and trends of the market it is addressing, as well as its challenges and opportunities for growth. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses by Oracle Corporation - SMT (E-mail this company) November 2007 - (Free Research) The notion that emerging businesses have the same BI and EPM requirements as large enterprises is partly true. However, the survey makes clear that these requirements evolve as companies grow from single locations to multiple locations, expand internationally, or change from private to public ownership. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management for Businesses and Workgroups by Oracle Corporation - SMT (E-mail this company) November 2007 - (Free Research) This white paper reviews the stages of growth that most companies experience. Examples of forward-thinking emerging businesses will show how BI and EPM solutions have been leveraged to manage expansion and address reporting and compliance issues. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Accelerators for WebSphere Portal Deliver SOA Business Value by IBM Software Group March 2008 - (Free Research) This demonstration shows how accelerators for IBM WebSphere Portal Server help an organization effectively deal with a critical Customer Service situation. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Web 2.0 and SOA: People Driving Their Own Productivity by IBM Software Group March 2008 - (Free Research) Join Larry Bowden, VP of Portals and Web Interaction Services, in this upcoming Web Seminar as he discusses how enterprises will take advantage of the new way of using SOA to quickly solve business problems. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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