Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft October 21, 2011 - (Free Research) The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery.  (WHITE PAPER) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company April 23, 2009 - (Free Research) In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform.  (WHITE PAPER) READ ABSTRACT |

Next-generation servers put to the test by Dell, Inc. and Intel® December 28, 2012 - (Free Research) This white paper presents the features and capabilities of the 12th generation Dell PowerEdge server portfolio and how these advancements can improve your operational performance.  (WHITE PAPER) READ ABSTRACT |

Cloud Computing: Public, Private, and Hybrid Clouds and Your Next-Generation Data Center by AMD March 07, 2011 - (Free Research) Cloud computing has been a hot topic in the IT industry for several years. If you have been ignoring cloud computing because it seemed like industry hype, now is the time to pay attention and craft a cloud strategy. Read this white paper to learn more about cloud options for your enterprise.  (WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect August 10, 2010 - (Free Research) This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience.  (WHITE PAPER) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp. December 01, 2003 - (Free Research) Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment.  (WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc. March 15, 2012 - (Free Research) This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.  (EGUIDE) READ ABSTRACT |

Keeping Pace with the Consumer by Aspect March 31, 2013 - (Free Research) Customers are demanding high levels of service from a variety of new channels - channels that bring both risk and opportunity for CRM. This helpful whitepaper outlines the key capabilities of a next-generation contact center and explores the various tools you should consider for supporting a collaborative CRM initiative.  (WHITE PAPER) READ ABSTRACT |

Mobile Technology: Equipping Supervisors and Managers for the Next-Generation Customer Contact Center by Aspect December 20, 2012 - (Free Research) For today's contact center managers, the increase in communication channels coupled with a more sophisticated customer base and mobile workforce is presenting major challenges. Read this resource to learn how mobile technologies can help relieve these burdens by simplifying management, increasing employee productivity, and much more.  (WHITE PAPER) READ ABSTRACT |

Case Study: A Large Multi–Program National Laboratory Stays Ahead of Next-Generation Malware By Deploying FireEye Web Malware Protection System by FireEye May 10, 2011 - (Free Research) This case study will outline how one company trusted FireEye's Web Malware Protection System to guard their highly sensitive information and how well the system performed. You will also learn about the features the security solutions contains and how it could be perfect for your business.    (CASE STUDY) READ ABSTRACT |

E-Book: IT Handbook - Server Consolidation by Dell, Inc. and Intel® August 04, 2010 - (Free Research) Server consolidation can save your organization money by increasing utilization rates and reducing power and cooling costs. Learn how capacity planning and virtualization technologies can help you meet your server consolidation goals.  (EBOOK)

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics April 18, 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.  (EGUIDE) READ ABSTRACT |

Epicor ICE 2.0: Introducing Next-Generation Business Architecture by Epicor Software Corporation November 2008 - (Free Research) Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution.  (WHITE PAPER) READ ABSTRACT |

The Next-Generation Contact Center by Aspect October 2012 - (Free Research) Customers have more power than ever before in the buying process thanks to social media – experience can quickly be posted or tweeted, either boosting or slandering your brand reputation. Read this Forrester report to learn 6 features they recommend for future contact centers and a 4-step roadmap to better customer service.  (WHITE PAPER) READ ABSTRACT |

Unprecedented Reliability and Scalability in a Multi-Processor Server with the Intel® Xeon® Processor 7500 Series by Dell, Inc. and Intel® June 2010 - (Free Research) Whether you've got data-demanding applications, are deploying a private cloud, or are using virtualization to consolidate your data center or develop a robust data recovery plan, the Intel® Xeon® processor 7500 series, with Next-Generation Intel® Microarchitecture (Nehalem), expands server capabilities with world-record-breaking performance.  (PRODUCT OVERVIEW) READ ABSTRACT |

Unprecedented Reliability and Scalability in a Multi-Processor Server with the Intel® Xeon® Processor 7500 Series by Dell, Inc. and Intel® April 2010 - (Free Research) Whether you've got data-demanding applications, are deploying a private cloud, or are using virtualization to consolidate your data center or develop a robust data recovery plan, the Intel® Xeon® processor 7500 series, with Next-Generation Intel® Microarchitecture (Nehalem), expands server capabilities with world-record-breaking performance.  (PRODUCT OVERVIEW) READ ABSTRACT |

Presentation Transcript: Changing the Rules of Backup and Disaster Recovery by FalconStor Software April 2009 - (Free Research) Join Independent Backup Expert W. Curtis Preston and Falconstor's Product Marketing Manager Peter Eichers as they explore common data protection challenges and what technologies can be used to address them.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

CISO Guide to Next Generation Threats by FireEye May 2011 - (Free Research) This white paper will tell you about a new security solutions and the need to your business to update it's security solutions to a Next-Generation security system.  (WHITE PAPER) READ ABSTRACT |

SuperMassive E10000 Series Next-Generation Firewall by SonicWALL February 2011 - (Free Research) The SonicWALL® SuperMassive™ E10000 Series is SonicWALL’s Next-Generation Firewall platform designed for large networks to deliver scalability, reliability and deep security at multi-gigabit speeds.  (WHITE PAPER) READ ABSTRACT |

Next-generation firewalls are mainstream: What to expect by Palo Alto Networks March 2012 - (Free Research) Today, as enterprises increasingly implement next-generation firewalls, there are a number of kinks that must be addressed. In this e-guide, explore the ins and outs of next-generation firewalls including the potential implementation headaches and how to overcome them.  (EGUIDE) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect August 2011 - (Free Research) This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.  (WHITE PAPER) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation August 2008 - (Free Research) With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces.  (WHITE PAPER) READ ABSTRACT |

Next-Generation NAS by Oracle Corporation July 2012 - (Free Research) To remain competitive in the future, you need an up-to-date NAS system that optimizes storage, handles all the different types of data that are essential to your business, and grows with your company. Check out this short white paper for a list of key criteria you must evaluate when making your selection.  (WHITE PAPER) READ ABSTRACT |

Next-Generation Firewall by SonicWALL February 2011 - (Free Research) It can be a real challenge for IT administrators to efficiently deliver critical corporate solutions while also contending with employee use of wasteful and often dangerous applications. Critical applications need bandwidth prioritization while social media and gaming applications need to be bandwidth throttled or even completely blocked.  (WHITE PAPER) READ ABSTRACT |

In Pursuit of Operational Excellence: Accelerating Business Change Through Next-Generation ERP by Infor January 2012 - (Free Research) Read this white paper to learn how when deployed as a virtual application over the cloud and streamlined by mobile and social technologies, next-generation enterprise resource planning (ERP) systems create an integrated decision-making environment that will enable manufacturers to operate in real time over an intelligent value chain.  (WHITE PAPER) READ ABSTRACT |

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