Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 

This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture. 

Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

This essential resource breaks down must-have cloud capabilities and presents a comprehensive framework for choosing an enterprise cloud provider to meet your organization’s IT and business needs. 

Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented. 

See how a dashboard framework with pre-built content can streamline development and deployment of performance dashboards. 

This DCIG report takes an in-depth look at Quantum’s DXi-Series and its ability solve today’s backup problems while putting in place a foundation for stable and sustainable growth. Access this report now to learn more. 

Read this white paper to learn how you can simplify your system and create efficiencies without creating risk with a streamlined, customizable application interface framework tool that helps you monitor and handle errors efficiently. 

<p>This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for  consolidating  enterprise servers and workloads and  deploying multi-tiered applications with Web, database, and application components.  </p> 

The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases. 

This exclusive resource provides crucial strategies for efficient infrastructure operations with multi-hypervisors. Read on to understand the potential of hypervisors to radically impact the IT industry, learn about the business and IT drivers for multi-hypervisor environments and the challenges associated with these technologies. 

Do you have a large, complex set of interconnected, multi-tier applications that need ongoing development and testing? Spending too much time and resources setting up physical machines and resetting them than actually doing development and testing? Do you lack sufficient machines to test your multi-tier applications the right way? You're not alone.