This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. 

This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 

KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 

Today's storage environments need a way to keep data intact without consuming corresponding disk storage. The FalconStor® File Interface Deduplication System provides the solution. Read on to discover the amazing benefits of this data deduplication solution. 

In this expert mediacast, featuring Exchange pro, Lee Benjamin, learn how to improve backup and recovery of your Exchange environment. Discover the new features of Exchange 2010 to enhance your backup and recovery efforts. Find out what you should know about clustering and how to avoid common pitfalls. 

Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. 

This data sheet gives a brief overview of the Postgres Plus training classes for developers by EnterpriseDB. Read this data sheet to learn how these training classes can improve your Postgres knowledge and enhance your professional growth. 

As enterprises turn to server virtualization to enhance IT flexibility while reducing costs, Server virtualization solutions such as VMware Infrastructure software are helping organizations achieve those goals by abstracting applications from physical resources. Read this paper for 7 Ways Compellent Optimizes VMware Server Virtualization. 

This paper examines the impact of de-duplication in a disk-to-disk-to-tape (D2D2T) backup and recovery environment. 

In this videocast, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup. 

As data center resource consolidation gains traction, many organizations are missing the big picture. For reducing primary storage footprints, they're looking at virtualization in isolation; for reducing secondary backup storage, they're focusing on deduplication in isolation. To consolidate optimally, they must consider the full landscape. 

The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.