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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc.
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more...
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eGuide: Information Security - Buyer's Guide to Messaging Security by Proofpoint, Inc.

November 20, 2009 - (Free Research)
Protecting messaging services is an important part of any business messaging strategy. Vulnerabilities abound when you allow messaging traffic for delivery over the Internet. The scope of this guide will focus on email security although many of these concepts will also apply to other types of messaging. 
(EGUIDE) READ ABSTRACT |

SOA In Any Economic Climate: Keep Ahead of Change with Service Oriented Architecture (SOA) by IBM

December 28, 2008 - (Free Research)
This white paper from ZapThink discusses how organizations can quickly benefit from SOA, regardless of the economic climate. 
(WHITE PAPER) READ ABSTRACT |

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd

August 01, 2007 - (Free Research)
Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. 
(ANALYST BRIEF) READ ABSTRACT |

Case Study: Learning from GlaxoSmithKline's Cloud-Based Email Decision Process by Microsoft Corporation India Pvt Ltd

June 19, 2009 - (Free Research)
GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud delivered service. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements - while saving on its ongoing costs. 
(CASE STUDY) READ ABSTRACT |

Dell Client Migration and Deployment Services by Dell, Inc. and Intel

October 01, 2009 - (Free Research)
While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Data Warehousing Basics for SQL Server Analysis Services by Flowerfire, Inc.

November 25, 2009 - (Free Research)
In this transcript of the "Data Warehousing Basics for SQL Server Analysis Services" webcast, learn how to build your data warehouse for your SQL Server environment. Discover the necessary steps involved and learn about major concepts, including relational data warehousing and supported SQL Server Analysis Services (SSAS) storage formats. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software

April 01, 2009 - (Free Research)
As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. 
(WHITE PAPER) READ ABSTRACT |

Infor - ERP LN by Infor

September 2008 - (Free Research)
Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details. 
(DEMO) READ ABSTRACT |

Infor - ERP SyteLine by Infor

September 2008 - (Free Research)
Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company. 
(DEMO) READ ABSTRACT |

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor

September 2008 - (Free Research)
Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes. 
(WHITE PAPER) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)
This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. 
(WHITE PAPER) READ ABSTRACT |

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc.

November 2009 - (Free Research)
Read this whitepaper to understand what Survey Action management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty. 
(WHITE PAPER) READ ABSTRACT |

A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell by MarketTools, Inc.

August 2009 - (Free Research)
This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the CustomerSat Feedback System to improve overall customer service and grow their business. 
(CASE STUDY) READ ABSTRACT |

Webcast: A Unified Approach to Managing the Virtual Environment by Forsythe Technology Solution

October 2009 - (Free Research)
In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments. 
(WEBCAST) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research)
This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service. 
(WHITE PAPER) READ ABSTRACT |

Taking IT to the Next Level by Dell, Inc. and Intel

September 2009 - (Free Research)
When a major acquisition made Layered Tech a larger company with new goals and an opportunity to expand its customer base, the IT team had to revamp its infrastructure to match. Read this case study to learn about the solutions they use to provide the technology and infrastructure that best meets the needs of their customers. 
(CASE STUDY) READ ABSTRACT |

The Total Economic Impact™ Of Progress Actional Management for Interconnected Applications by Progress Software

November 2009 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the financial impact of Progress Actional on its organizations. Forrester Research, Inc.'s aim is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better communicate a business case for investing in Progress Actional. 
(ANALYST REPORT) READ ABSTRACT |

Application Integration Using the SID: A Practical Approach for Project Scoping and Design in Five Steps by Progress Software

November 2009 - (Free Research)
This paper focuses on the creation of an information "exchange" between applications or services in the context of the business process ticketing systems in an enterprise eBonding example. In this paper you will learn about application integration using the SID; Read on to learn a practical approach for project scoping and design in five steps. 
(WHITE PAPER) READ ABSTRACT |

VMware vSphere 4: The Best Platform for Building Cloud Infrastructures by Dell, Inc.

April 2009 - (Free Research)
VMware vSphere™, the industry's first cloud operating system, leverages the power of virtualization to transform datacenters into dramatically simplified cloud computing infrastructures and enables IT organizations to deliver the next generation of flexible and reliable IT services. 
(BROCHURE) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company

September 2009 - (Free Research)
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. 
(WHITE PAPER) READ ABSTRACT |

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company

September 2009 - (Free Research)
Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information. 
(WHITE PAPER) READ ABSTRACT |

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company

September 2009 - (Free Research)
To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work. 
(WHITE PAPER) READ ABSTRACT |

Migrating from VB6 to .NET in a Cost-Effective Manner: How to Reduce Financial Pressures and Risks While Modernizing your IT System by Transoft

November 2009 - (Free Research)
With Microsoft recently announcing plans to terminate support for the VB6 IDE and the VB6 runtime, many organizations are looking to migrate their VB6 application. This paper reviews the current migration and modernization solutions for converting valuable software assets from the VB6 platform, as well as 12 tips for handling the migration. 
(WHITE PAPER) READ ABSTRACT |

ISE Opens Cash-Savings Spigot for Forbes Energy Services by Xiotech Corporation

November 2009 - (Free Research)
A thorough evaluation determined that Forbes needed a new email system and efficient storage to support it. Forbes selected Xiotech’s Emprise™ 5000 storage system, featuring patented Intelligent Storage Element (ISE™) technology, which allowed the company to improve the performance and reliability of its email system, while reducing service fees. 
(CASE STUDY) READ ABSTRACT |

Backup as a service FAQ by i365, A Seagate Company

November 2009 - (Free Research)
Trying to decide if online backup, or backup as a service, will be beneficial to your small-midsized business (SMB)? John Merryman, services director for recovery services at GlassHouse Technologies Inc., discusses the benefits and drawbacks of online backup today. His answers are also available as an MP3 download. 
(EGUIDE) READ ABSTRACT |

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