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The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc..
This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more...
>> Discover more offerings from AMD and VMware, Inc..
Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
>> Discover more offerings from Dell Software.
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

The End User Experience: The Working End User by Intel Technology Provider

December 2009 - (Free Research)
This presentation transcript will discuss the End User. Ultimately, all of us are trying to look after are our end users. It does not matter whether we are the supplier or the customer that is receiving goods. We are all end users in this world, and what we are trying to do is to look at the end user and actually think about how they work today. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Don’t Forget the “User” in User Data Management by Copiun

May 2010 - (Free Research)
The end users' point of view is really important, because they are all about ease of use and productivity and their sheer number makes it hard to control their behavior. This article will take a look at the requirements end users expect from the data management or data backup solutions. 
(JOURNAL ARTICLE) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Five Ways to Ensure Your Virtualization Initiatives Effectively Support Applications and End Users by Dell Software

September 2008 - (Free Research)
This white paper seeks to help application owners, operations managers and data center managers ensure their virtualization initiatives effectively support applications and end users. 
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CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com

December 2010 - (Free Research)
When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM. 
(WHITE PAPER) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
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SAP ROI through the Care and Nurturing of SAP End Users by SAP America, Inc.

April 2010 - (Free Research)
This paper reveals how continuous end user training can reduce costs and increase returns on SAP investments. It includes a detailed "end user maturity model" by which clients can assess the expertise levels of their SAP end user base. 
(WHITE PAPER) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT)

Collaborative Reporting Architecture by Actuate

July 2008 - (Free Research)
The Collaborative Reporting Architecture represents a breakthrough in BI by bringing not only technology, but also the principals of open source development, into reporting applications of any size and complexity. 
(WHITE PAPER) READ ABSTRACT |

End-User Service Assurance: The New IT Mandate by ASG Software Solutions

May 2010 - (Free Research)
This report examines the challenges of and strategies for reconciling network management and operations with broader service management initiatives. Access the resource now to learn more. 
(WHITE PAPER) READ ABSTRACT |

IT Handbook: Beyond PC’s: Navigating the New End User Client Landscape by SearchSecurity.com

March 2013 - (Free Research)
Access this expert guide to get an in-depth understanding of the various kinds of mobile devices that your environment needs to be able to support. Learn how trends such as consumerization and bring your own device (BYOD) can be utilized to boost productivity, mobility and efficiency. 
(EBOOK) READ ABSTRACT |

EMC VSPEX End User Computing Solutions With VMware vSphere and VMware View by OnX USA LLC

June 2012 - (Free Research)
This short white paper explores a storage infrastructure that eliminates the planning and configuration burdens that are associated with adopting an end-user computing solution. 
(WHITE PAPER) READ ABSTRACT |

Make Virtual Desktop Security Simpler and More Scalable by Citrix

May 2011 - (Free Research)
Virtualization calls for new security strategies that integrate user profile information, location, and other relevant data. But many companies are unsure how they can adapt their approach accordingly. Develop a deeper understanding of the malware landscape so you can empower end users and protect your organization against potential threats. 
(IT BRIEFING) READ ABSTRACT |

Helping CRM Serve Its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software

April 2008 - (Free Research)
This white paper briefly highlights CRM's recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform. 
(WHITE PAPER) READ ABSTRACT |

How to Regain IT Control in an Increasingly Mobile World by BlackBerry

July 2012 - (Free Research)
Learn how to balance IT control and the end user experience while managing the data control problem brought on by today's increasingly mobile world in this white paper. 
(WHITE PAPER) READ ABSTRACT |

CIOs Say: Application Performance is Top Priority, End User is King by CA Technologies.

June 2011 - (Free Research)
This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs.  
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Adoption Guidelines for Success by Plantronics

February 2011 - (Free Research)
Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology. 
(WHITE PAPER) READ ABSTRACT |

5 Keys to a Successful Identity and Access Management Implementation by CA Technologies.

December 2007 - (Free Research)
An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. 
(WHITE PAPER) READ ABSTRACT |

Building a Secure and Compliant Windows Desktop by BeyondTrust Corporation

May 2008 - (Free Research)
Removing administrator rights from end users when they log into their desktop is the Holy Grail of desktop security, but its implementation has been difficult. Read this white paper to discover the benefits of removing admin rights. 
(WHITE PAPER) READ ABSTRACT |

Virtual Desktop Foundations eBook: Chapter 1- Restructuring for Virtual Desktops by Pano Logic, Inc

September 2010 - (Free Research)
Our Virtual Desktop Foundations e-book will prepare you to introduce virtual desktops into your enterprise by answering a few critical questions, including: what are some considerations, how should you upgrade your infrastructure, is your WAN optimized, when is the best time to migrate desktops to a new OS, and more. 
(EBOOK) READ ABSTRACT |

End User Performance - Building and Maintaining ROI by SAP America, Inc.

January 2006 - (Free Research)
In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Drivers for Desktop Virtualization and Current Challenges by Dell Inc., Intel, Citrix

April 2011 - (Free Research)
In this transcription of a webcast, Dell explores this “Next Generation of End User Computing.” Gain insight into how the evolving workforce is facilitating changes within IT. Learn how desktop virtualization can deliver the improved efficiency, stability, reliability and availability that is now critical for business success. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Foglight - Application Management to Unify IT and the Business by Dell Software

Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire application infrastructure to the true root-cause of a problem. 
(ASP & SOFTWARE PRODUCT)

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