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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge

October 29, 2013 - (Free Research)
In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Improving the Customer Experience by Consona Corporation

June 2011 - (Free Research)
This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience. 
(EGUIDE) READ ABSTRACT |

World-Class Storage Team Solves Top Challenges in a Large-Scale SANscreen Deployment by NetApp

March 2010 - (Free Research)
Angelica Brown led a world-class team of storage technologists supporting one of the largest online storage infrastructures. She implemented best-of-breed storage resource management tools to help increase staff efficiency. This is where SANscreen® comes in. 
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IDC Vendor Spotlight - Using a Hosted Service for Holistic Email Management by Mimecast

November 2008 - (Free Research)
Effective email management solutions provide a holistic approach that encompasses the related issues of archiving, business continuity, and security. 
(WHITE PAPER) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Which SAP® Warehouse Management Application is Right For You? by CDC Global Services - Catalyst

June 2009 - (Free Research)
This white paper is designed to give warehouse operations managers and IT managers a useful framework for understanding SAP's newer Warehouse Management (WM) application functionality. It encompasses a look at both the core ERP Central Component (ECC) functionality in addition to the SCM Extended Warehouse Management product. 
(WHITE PAPER) READ ABSTRACT |

Executive report: IBV Study: The upwardly mobile enterprise: Setting the strategic agenda by IBM

February 2014 - (Free Research)
This exclusive paper discusses what your organization can do to formulate a mobile strategy that encompasses the spectrum of mobile efforts, while also addressing and preparing for the common challenges of implementation. 
(WHITE PAPER) READ ABSTRACT |

IBM Acquires Fibrelink to Bloster its Mobile First Portfolio by IBM

February 2014 - (Free Research)
This informative white paper discusses how the mobile management trend is shifting away from simply "managing the device" and moving instead towards all-encompassing solutions suites that provide management for applications, data, analytics, and security. 
(WHITE PAPER) READ ABSTRACT |

Why Database Archiving Should Be Part of Your Enterprise DBMS Strategy by Clearpace Software

August 2008 - (Free Research)
Enterprises that archive their database often find more than one benefit to doing so, whether it’s business, infrastructure, or cost-related. In addition, the value of archiving grows considerably as it becomes easier to access 
(WHITE PAPER) READ ABSTRACT |

Making Strategic Use of Tape and Cloud Technologies for Offsite Data Protection by Iron Mountain

November 2012 - (Free Research)
This paper explains the necessary reassessment of the ways your company uses and stores data in order to create an effective storage strategy that encompasses your backup, recovery and archiving operations. Learn how to best make a new storage strategy and to explore a new idea: Optimizing off-site data with tape and cloud support. 
(WHITE PAPER) READ ABSTRACT |

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc.

September 2010 - (Free Research)
Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth. 
(WHITE PAPER) READ ABSTRACT |

ERP and Environmental Footprint Management for Manufacturers by IFS

January 2012 - (Free Research)
This white paper examines not only the technologies, but the organizational dynamics necessary to successfully implement an environmental footprint management program that can encompass all organizational impacts on the environment. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Enhancing Microsoft Exchange Server 2010 Data Protection and Availability using Dell EqualLogic Snapshots by Dell, Inc.

December 2011 - (Free Research)
IT leaders are challenged by the growth of the amount of data they have to manage. While data management encompasses several areas of an organization, ensuring the data protection and business continuity is one of the most critical aspects. Inside this white paper, uncover strategies for avoiding data loss and lack of application availability. 
(WHITE PAPER) READ ABSTRACT |

IBM PureFlex System Configurations by IBM

April 2012 - (Free Research)
This paper outlines the specs and details of an option that encompasses server, storage, networking and software resources. Read on to learn how these deeply integrated resources can be deployed in hours rather than days, how its optimized configurations can accelerate purchases and time to value, and so much more. 
(WHITE PAPER) READ ABSTRACT |

Enterprise modernization: A Rational approach by IBM

November 2011 - (Free Research)
This paper presents a new, broad and all-encompassing multiplatform view of modernization in the context of applications, people and teams that will help you see where to begin, and where a comprehensive strategy might lead. 
(WHITE PAPER) READ ABSTRACT |

McAfee Tackles the Complexities of Endpoint Security by McAfee, Inc.

December 2008 - (Free Research)
McAfee's solution provides strong security while lowering operational costs and simplifying compliance management. This paper describes the different components of the solution, the business value of deploying ToPS for Endpoint, and the benefits of purchasing a complete endpoint security solution from a single vendor. 
(WHITE PAPER)

Testing as Managed Services - TMS by Wipro Technologies

February 2009 - (Free Research)
Testing as Managed Service' also known as TMS is a delivery model which encompasses all the QA activities across project, programs and organization across enterprise domain. This document analyzes the challenges faced in testing enterprise applications and explains some enefits from successful implementation of TMS. 
(WHITE PAPER) READ ABSTRACT |

Which SAP® Warehouse Management Application is Right For You? by CDC Global Services - Catalyst

August 2011 - (Free Research)
This paper gives a current, detailed review of what's available within SAP Warehouse Management (WM), including core SAP ERP Central Component (ECC) functionality and new features in SAP Extended Warehouse Management (EWM). Read it to learn what's right for your organization, regardless of your size or industry. 
(WHITE PAPER) READ ABSTRACT |

Backup and Recovery Made Simple with EMC NetWorker by EMC Corporation

December 2006 - (Free Research)
Centralize, automate and accelerate your data backup and recovery. Download this white paper and learn how to securely manage and protect your critical business data. 
(WHITE PAPER) READ ABSTRACT |

Achieving Network Payment Card Industry Data Security Standard (PCI DSS) Compliance with Netcordia's NetMRI by Netcordia

October 2008 - (Free Research)
This paper describes the ways that Netcordia's NetMRI can help you quickly achieve and maintain PCI DSS compliance across your network. 
(WHITE PAPER) READ ABSTRACT |

Improving VDI with Scalable Infrastructure by F5 Networks

May 2012 - (Free Research)
Access this white paper to discover ways to improve virtual desktop infrastructure with scalable solutions. Learn how to optimize traffic between virtual desktop servers and target machines, enhance security and more. 
(WHITE PAPER) READ ABSTRACT |

Pervasive Engagement Management: An Essential Strategy for CMOs in an Anytime, Anywhere World by SDL Web Content Management Solutions Division

April 2011 - (Free Research)
This is first in a series of papers that present emerging strategies and best practices for senior marketers to help their organizations prevail at today’s speed-of-light rate of change. 
(WHITE PAPER) READ ABSTRACT |

Achieving ISO 27001 Compliance using Titus Solutions by TITUS

November 2010 - (Free Research)
This paper provides IT professionals with a high level overview of ISO 27001 and 27002, along with their implications for security of email and digital documents. 
(WHITE PAPER) READ ABSTRACT |

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