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Essential Guide to Threat Management by SearchSecurity.com

March 15, 2011 - (Free Research)
Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time. 
(EGUIDE) READ ABSTRACT |

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd

July 22, 2010 - (Free Research)
Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs. 
(WHITE PAPER) READ ABSTRACT |

To Pump up Data Volume, Connect Customer Channels by SearchCRM

December 10, 2013 - (Free Research)
In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands. 
(EGUIDE) READ ABSTRACT |

Cybercrime and warfare: All that matters by ComputerWeekly.com

December 04, 2013 - (Free Research)
Peter Warren and Michael Streeter assess  the history, scale and importance of cyber crime this chapter from their book, Cybercrime and warfare: All That Matters. 
(BOOK) READ ABSTRACT |

National Fibre Strategies by ComputerWeekly.com

June 07, 2013 - (Free Research)
Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc.

February 04, 2010 - (Free Research)
The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss. 
(CASE STUDY) READ ABSTRACT |

Intelligent Self-Service and Personalization: Rethink the Customer Experience by Genesys

June 02, 2014 - (Free Research)
With the right combination of intelligent self-service and agent-assisted service, you can ensure efficiency gains, cost savings, and customer satisfaction. View this white paper to learn what it takes to implement intelligence self-service, such as integrated applications, business intelligence, business rules, and integrated channels. 
(WHITE PAPER) READ ABSTRACT |

Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK

August 16, 2010 - (Free Research)
Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits. 
(ANALYST REPORT) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc.

July 2008 - (Free Research)
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Case study: Rid your organization of I/O latency drag by SanDisk Corporation (E-mail this company)

March 2014 - (Free Research)
This case study features a merchandising organization's deployment of a 'set and forget' software solution that optimally aligned with their SSD and data workload. 
(CASE STUDY) READ ABSTRACT |

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc.

July 2008 - (Free Research)
Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them. 
(WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Whitepaper: Understanding WAS z/OS Thread Tuning Considerations (April 2013) by IBM

April 2013 - (Free Research)
This diagram that features extensive notes will help you understand the relationship between HTTP clients and thread tuning on WAS z/OS. 
(WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies.

December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. 
(DATA SHEET) READ ABSTRACT |

EMS Email Continuity™ - Data Sheet by Dell MessageOne

February 2008 - (Free Research)
EMS Email Continuity ensures that email will always work and messages will not be lost no matter what happens to your local systems, staff or infrastructure. 
(DATA SHEET) READ ABSTRACT |

E-Book: Technical Guide on Web Application Firewalls by SearchSecurity.com

November 2010 - (Free Research)
Web application firewalls are becoming critical data protection and compliance tools that any security decision maker must understand. SearchSecurity.com presents a comprehensive guide to Web Application Firewalls in which experts examine evaluation criteria, deployment considerations and management issues. 
(EBOOK) READ ABSTRACT |

Virtual Data Center E-Zine Volume 32: Public vs. Private: Comparing Cloud Architectures by SearchDataCenter.com

April 2011 - (Free Research)
Before committing to a public or private cloud architecture, evaluate the benefits and especially the tradeoffs associated with each. Also in this issue, determine what needs are most important when planning your virtual applications, and find out how to monitor the performance of applications in the cloud. 
(EZINE) READ ABSTRACT |

Improve the success of HR systems implementation by ComputerWeekly.com

May 2014 - (Free Research)
Mark Martin, former HR executive at Direct Line Group and T-Mobile, lists the key questions you need to ask suppliers when selecting a HR Technology system. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Realise Benefits from a Digital Strategy by ComputerWeekly.com

May 2014 - (Free Research)
Rob Lambert, visiting fellow at Cranfield School of Management, offers advice to CIOs on developing business cases and maximising the business value of digital technology projects. 
(PRESENTATION) READ ABSTRACT |

Analytics exploration – today and tomorrow by ComputerWeekly.com

May 2014 - (Free Research)
Analysts Clive Longbottom and Rob Bamford explain why businesses need to act now to create a business intelligence platform for the future. 
(ANALYST REPORT) READ ABSTRACT |

Managing the digital innovation process by ComputerWeekly.com

May 2014 - (Free Research)
Rob Lambert, visiting fellow at Cranfield School of Management, offers advice to CIOs who want to drive digital innovation in this presentation. 
(PRESENTATION) READ ABSTRACT |

Computer Weekly – 3 June 2014: How big data brings big donations for charities by ComputerWeekly.com

June 2014 - (Free Research)
In this week's Computer Weekly, hear how big data is helping charities to improve their fundraising by better targeting potential donors. We find out how the UK's biggest newspaper publisher is moving its IT to the cloud. And we examine the options for datacentre cooling technologies to cut your energy costs. Read the issue now. 
(EZINE) READ ABSTRACT |

Virtual Data Center E-Zine Volume 32: Public vs. Private: Comparing Cloud Architectures by SearchDataCenter.com

April 2011 - (Free Research)
Before committing to a public or private cloud architecture, evaluate the benefits and especially the tradeoffs associated with each. Also in this issue, determine what needs are most important when planning your virtual applications, and find out how to monitor the performance of applications in the cloud. 
(EZINE) READ ABSTRACT |

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