Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd July 22, 2010 - (Free Research) Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs.  (WHITE PAPER) READ ABSTRACT |

Essential Guide to Threat Management by SearchSecurity.com March 15, 2011 - (Free Research) Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time.  (EGUIDE) READ ABSTRACT |

Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc. February 04, 2010 - (Free Research) The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss.  (CASE STUDY) READ ABSTRACT |

Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK August 16, 2010 - (Free Research) Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits.  (ANALYST REPORT) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc. July 2008 - (Free Research) Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

European IT Law Briefing:  Practical steps for companies using social media by ComputerWeekly.com May 2013 - (Free Research) Leading European law firms offer practical advice for companies using social media in France, Germany, UK and Italy.  (ESSENTIAL GUIDE) READ ABSTRACT |

Defining the Business Change Agenda   by ComputerWeekly.com May 2013 - (Free Research) Is business transformation really the key to success ? This research from analyst group Freeform Dynamics offers some answers.  (ANALYST REPORT) READ ABSTRACT |

EMS Email Continuity™ - Data Sheet by Dell MessageOne February 2008 - (Free Research) EMS Email Continuity ensures that email will always work and messages will not be lost no matter what happens to your local systems, staff or infrastructure.  (WHITE PAPER) READ ABSTRACT |

Email Management Services (EMS™) - Data Sheet by Dell MessageOne February 2008 - (Free Research) MessageOne's Email Management Services provide a total solution for email and BlackBerry® continuity, recovery, security, archiving, e-discovery, and storage management.  (WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

System z as a Cloud for Business Services - Available Today to Meet the Needs to Tomorrow by IBM April 2009 - (Free Research) The value of cloud computing, in the eye of the beholder, is the availability of technological support that is always available, comprehensively useful, and attractively priced. When considering cloud computing, remember to consider the IBM System z mainframe. Read this analyst report to learn more!  (ANALYST REPORT) READ ABSTRACT |

The identity perimeter by ComputerWeekly.com April 2013 - (Free Research) Analysts Bob Tarzey and Rob Bamforth, make the case for identity management and advanced single-sign-on (SSO) to help businesses and their customers and partners work in a more integrated way.  (ANALYST REPORT) READ ABSTRACT |

Effective print security for SMBs by ComputerWeekly.com April 2013 - (Free Research) Analysts Louella Fernandes and Clive Longbottom  discuss how integrated print management provides SMBs with a simple and scalable approach for print security.  (ANALYST REPORT) READ ABSTRACT |

Fair exchange protocols with anonymity and non-repudiation for payments by ComputerWeekly.com May 2013 - (Free Research) This article in our Royal Holloway Information Security series looks in detail at two key principles necessary for secure payments: fair exchange and non-repudiation.  (ESSENTIAL GUIDE) READ ABSTRACT |

Protecting against modern password cracking by ComputerWeekly.com April 2013 - (Free Research) This article in our Royal Holloway Security Thesis series explains just how insecure passwords are and offers advice on alternative methods of security.  (ESSENTIAL GUIDE) READ ABSTRACT |

Mobile Expense Management by ComputerWeekly.com April 2013 - (Free Research) Analysts Rob Bamforth and Clive Longbottom advise businesses on ways to manage the cost of mobile communications.  (ANALYST REPORT) READ ABSTRACT |

Herding Geese: The Retail Supply Chain by ComputerWeekly.com April 2013 - (Free Research) Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain.  (BOOK) READ ABSTRACT |

Smart cards: security risks by ComputerWeekly.com April 2013 - (Free Research) This article in our Royal Holloway Information Security Thesis series assess the new features introduced in Java Card 3 Connected Edition smart card specification and their associated security risks.  (ESSENTIAL GUIDE) READ ABSTRACT |

IT pay & compensation survey 2012/2013 by ComputerWeekly.com April 2013 - (Free Research) This report assess the  bonuses and pay rises IT professionals received in 2012 and their compensation expectations for 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Agile Project Management for Government by ComputerWeekly.com March 2013 - (Free Research) Brian Wernham shows how an agile  approach can incrementally deliver large mission and safety critical technology solutions.  (BOOK) READ ABSTRACT |

Virtual Data Center E-Zine Volume 32: Public vs. Private: Comparing Cloud Architectures by SearchDataCenter.com April 2011 - (Free Research) Before committing to a public or private cloud architecture, evaluate the benefits and especially the tradeoffs associated with each. Also in this issue, determine what needs are most important when planning your virtual applications, and find out how to monitor the performance of applications in the cloud.  (EZINE) READ ABSTRACT |

February 2011 Virtual Data Center e-zine -- Volume 30: Remote Server Management Options for Virtual Data Centers by SearchDataCenter.com February 2011 - (Free Research) Most organizations rely on multiple data centers to support geographically disparate divisions and DR facilities, but management must often be performed from a central location. This article considers the various options available from server manufacturers, third-party software vendors, and hardware-oriented options such as KVM over IP solutions.  (EZINE)

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