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City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd July 22, 2010 - (Free Research) Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs.  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 26, 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.  (WHITE PAPER) READ ABSTRACT |

Gartner: Deploying iPads on the corporate network by ComputerWeekly.com March 16, 2012 - (Free Research) Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks.  (ANALYST BRIEF) READ ABSTRACT |

The mobile print enterprise by ComputerWeekly.com February 09, 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.  (ANALYST BRIEF) READ ABSTRACT |

Exchange Insider E-zine Volume 8: Prepping BlackBerry Enterprise Server for Exchange 2010 SP1 by SearchExchange.com February 08, 2011 - (Free Research) Volume 8 of the Exchange Insider e-zine compares available Blackberry Enterprise Server (BES) editions and then gives instructions for deploying BES Express for Exchange 2010. You’ll also get an overview of configuring Exchange Server 2010 for BES and some device management best practices to make sure all your clients remain in peak condition.  (EZINE)

The tablet market: consumer trends and market segmentation by ComputerWeekly.com February 09, 2012 - (Free Research) The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments.  (ANALYST BRIEF) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com April 22, 2013 - (Free Research) This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.  (WHITE PAPER) READ ABSTRACT |

Mobile Expense Management by ComputerWeekly.com April 24, 2013 - (Free Research) Analysts Rob Bamforth and Clive Longbottom advise businesses on ways to manage the cost of mobile communications.  (ANALYST REPORT) READ ABSTRACT |

The future of work: Expections of the next-generation workforce by ComputerWeekly.com September 21, 2011 - (Free Research) This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.  (IT BRIEFING) READ ABSTRACT |

eBook: The Shortcut Guide to User Workspace Management - Chapter 3: Tying Security to People, Not Devices by RES Software October 27, 2010 - (Free Research) Today’s unpredictable user needn't necessarily complicate the application of security configurations. In fact, with the right technology in place, the idea of where security is applied grows less important. Replacing it is a new focus on how that security is applied. With User Workspace Management, that how  ties security to...  (EBOOK) READ ABSTRACT |

EMS Email Continuity™ - Data Sheet by Dell MessageOne February 2008 - (Free Research) EMS Email Continuity ensures that email will always work and messages will not be lost no matter what happens to your local systems, staff or infrastructure.  (WHITE PAPER) READ ABSTRACT |

Mobile Collaboration: 7 Pitfalls to Avoid by Good Technology April 2013 - (Free Research) Check out this new guide, Mobile Collaboration: 7 Pitfalls to Avoid, to learn what to consider when choosing a solution, mistakes to avoid at implementation, and ongoing tips for mobile security.  (WHITE PAPER) READ ABSTRACT |

Effective print security for SMBs by ComputerWeekly.com April 2013 - (Free Research) Analysts Louella Fernandes and Clive Longbottom  discuss how integrated print management provides SMBs with a simple and scalable approach for print security.  (ANALYST REPORT) READ ABSTRACT |

The Human Face of Big Data: Pulse of the Planet   by ComputerWeekly.com January 2013 - (Free Research) Big Data is about to radically transform our understanding of the planet, writes entrepreneur and commentator, Esther Dyson.    (BOOK) READ ABSTRACT |

Mobile NFC in Retail by ComputerWeekly.com November 2012 - (Free Research) This report from the GSMA explains the opportunities for NFC Mobile communications in retail.  (ESSENTIAL GUIDE) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.  (IT BRIEFING) READ ABSTRACT |

eBook: Simplifying Branch Office Management by SearchEnterpriseWAN E-Books March 2010 - (Free Research) Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies.  (EBOOK) READ ABSTRACT |

Microsoft announces new office 365 offerings by ComputerWeekly.com March 2013 - (Free Research) Analyst group, Nucleus Research assesses Microsoft's plans to  update to its Office 365 cloud services, including enhanced social capabilities with SharePoint and Yammer.  (ANALYST REPORT) READ ABSTRACT |

Advanced cyber-security intelligence by ComputerWeekly.com July 2012 - (Free Research) Analysts Bob Tarzey and Clive Longbottom look at the business case for rolling out next security information and event management tools.  (ANALYST REPORT) READ ABSTRACT |

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com April 2012 - (Free Research) The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG.  (IT BRIEFING) READ ABSTRACT |

Ultrabooks & Mobile Computing by ComputerWeekly.com January 2012 - (Free Research) In this report extract, Juniper Research looks at the market challenges and opportunities of ultrabooks, the next generation of note book PCs.  (ANALYST BRIEF) READ ABSTRACT |

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com September 2011 - (Free Research) The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.  (IT BRIEFING) READ ABSTRACT |

How new devices, networks, and consumer habits will change the web experience by Akamai Technologies January 2013 - (Free Research) Delivering a stellar web experience for customers has only become more complex in recent years, as customers visit websites not only from PCs, but from a variety of personal mobile devices. Access this helpful report to learn why new devices, networks, and consumer habits are transforming the web experience and how you can adapt.  (WHITE PAPER) READ ABSTRACT |

McAfee Total Protection for Secure Business by Insight March 2010 - (Free Research) McAfee solutions cover all the critical elements of security medium businesses need: desktop and server protection, data protection, email and web security, and compliance. Total Protection for Secure Business provides comprehensive protection against the most lethal threats and exploits - in one package, from one trusted and proven vendor.  (WHITE PAPER) READ ABSTRACT |

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