The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Turnover Tactics by CIO Decisions February 01, 2007 - (Free Research) Chances are these execs will be gone in five years or less. The Peace Corps' limit on staff tenure makes managing turnover an art form.  (JOURNAL ARTICLE)

OFCCP Compliance: Understanding the OFCCP's New Ruling on Internet Applicants by iCIMS July 2008 - (Free Research) The Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programs (OFCCP), addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race.  (WHITE PAPER) READ ABSTRACT |

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.  (ANALYST REPORT) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Negotiating cloud contracts by ComputerWeekly.com January 2013 - (Free Research) This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.  (ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly - 23 August 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news and IT trends by ComputerWeekly.com August 2011 - (Free Research) In this week's Computer Weekly, Oxfam's CIO talks about how IT supports a global aid operation; we ask if £530m government funding will be enough to roll-out superfast broadband; we examine the security issues around moving to IPv6; plus our analysis of the week’s biggest news stories in IT. Download the latest issue now.  (EZINE) READ ABSTRACT |

Acumin Contract Rate Index August 2012 by ComputerWeekly.com September 2012 - (Free Research) Check out the daily contract rates for IT security professionals in this research from Acumin and Computer Weekly.  (ESSENTIAL GUIDE) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com September 2012 - (Free Research) This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012.  (IT BRIEFING) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.    (IT BRIEFING) READ ABSTRACT |

European IT Law Briefing: Recruitment and social media by ComputerWeekly.com May 2013 - (Free Research) Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy.    (ESSENTIAL GUIDE) READ ABSTRACT |

Fraud Detection and Prevention in the Public Sector by Information Builders May 2013 - (Free Research) Those in the public sector are facing significant fraud, waste, and abuse (FWA) challenges. Check out this informative paper today to learn of these challenges and discover a fraud detection and prevention framework to help combat fraud before it occurs.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now.  (EZINE)

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com August 2011 - (Free Research) In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now.  (EBOOK) READ ABSTRACT |

Supercomputers: A Computer Weekly guide by ComputerWeekly.com May 2012 - (Free Research) This special Computer Weekly report analyses the market for supercomputers, peripherals and applications, the supercomputer community, developments in technology, and offers a country by country comparison.  (ESSENTIAL GUIDE) READ ABSTRACT |

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).  (ESSENTIAL GUIDE) READ ABSTRACT |

Advance Beyond the Barriers of Your Legacy Computing Infrastructure by Sybase September 2010 - (Free Research) For customers running Sybase ASE 12.5 on Solaris 8, the long-planned end of support for that platform means that they must move their workloads to a new environment or face special support contracts. Moving to HP infrastructure brings immediate payback through lower support costs and reduction in power and cooling requirements.  (WHITE PAPER) READ ABSTRACT |

E-Book: Best Practices for Selecting Midmarket ERP Software by itelligence, Inc. September 2010 - (Free Research) Navigating the ERP software market can be a big challenge. Experts say there are over 80 different ERP packages available today. Choosing an ERP package means answering challenging questions about requirements, vendor services and deployment style. In this eBook, get advice and best practices for the ERP software selection process.  (EBOOK) READ ABSTRACT |

Collaborative Learning in a Project Environment by ComputerWeekly.com April 2013 - (Free Research) This guide from ESI International explains how organisations can harness collaborative learning to drive better project management.  (ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Business Analysis Trends for 2013 by ComputerWeekly.com February 2013 - (Free Research) A global panel of experts identifies the Top 10 Business Analysis trends in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com January 2013 - (Free Research) A global panel of experts identify the top 10 trends in project management in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Case Study: Tesco's £65 million data centre strategy to drive online growth by ComputerWeekly.com November 2012 - (Free Research) This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.    (CASE STUDY) READ ABSTRACT |

Calculating Training ROI by ComputerWeekly.com October 2012 - (Free Research) This guide from ESI International offers essential tips on calculating the return on investment of your training programme.  (ESSENTIAL GUIDE)

10 Tips to Measure Training ROI by ComputerWeekly.com September 2012 - (Free Research) How do you measure the value of training to the business ? These tips will help you develop your business case.  (ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com January 2013 - (Free Research) A global panel of experts identify the top 10 trends in project management in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

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