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Successfully Integrating Collaboration into the Workplace by Orange Business Services
July 20, 2009 - (Free Research)
Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
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Improve Customer Relationships Using the 2007 Office System by Microsoft
September 09, 2009 - (Free Research)
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
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The Evolving Branch Office by SonicWALL
November 13, 2009 - (Free Research)
With nearly 90% of companies operating a virtual workplace and large percentages of employees working away from home office or the primary data center, IT must support ever-increasing numbers of remote and virtualized workers. This E-Guide details the security and optimization best practices for various types of branch offices.
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Developing a Unique Unified Communications Strategy by Hewlett-Packard Company
September 01, 2009 - (Free Research)
This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft
March 01, 2007 - (Free Research)
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc
(E-mail this company)
VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
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Anatomy of a Database Attack by Imperva
November 2009 - (Free Research)
Corporate databases are in constant danger. Outside criminals can exploit web applications and employees with malicious intent present an even greater threat. This webcast traces the steps involved in breaking into a database and presents a reference architecture and checklist for implementing iron-clad database security measures.
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So You Have VOIP, Now What? Video-enabling Your IP Network by TANDBERG
November 2009 - (Free Research)
IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries. As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.
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Videoconferencing Best Practices: Leveraging The Value of a Total Solution by TANDBERG
November 2009 - (Free Research)
As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft
March 2007 - (Free Research)
Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
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Cisco Continuous Data Protection for Files by Cisco Systems, Inc.
March 2009 - (Free Research)
Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.
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Cisco SMB Solutions: Work Wherever You Want by Cisco Systems, Inc.
August 2009 - (Free Research)
Where will you conduct business today? Chances are that you, your colleagues, or your employees will spend time out of the office. These days, it's not necessary to spend eight hours in the office to put in a full-day's work.
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Leadership Training: Three Perspectives on Development Methods That Work by SkillSoft Corporation
December 2008 - (Free Research)
In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.
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TechWiseTV: How to Make Your Smartphone More Productive by Cisco Systems, Inc.
December 2009 - (Free Research)
TechWiseTV will show you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.
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Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.
December 2009 - (Free Research)
Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
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