Syberworks Learning Management System Product Suite by SyberWorks, Inc.. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance more... >> Discover more offerings from SyberWorks, Inc..
		Prosperity Learning Management System (LMS) by Ziiva. Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning more... >> Discover more offerings from Ziiva.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Using EMC's ROI Model to Uncover the Tangible Benefits and Cost Savings Generated by E-mail Archiving by EMC Corporation. March 2008 - (Free Research) E-mail archiving solutions maintain referential integrity between a user and old e-mail regardless of where the messages are stored, this allows customers to keep information online and accessible for longer periods of time.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software. OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IP Phone Applications Provide a Recipe for Success - An Article from IQ Magazine by Cisco Systems, Inc November 2008 - (Free Research) Read this paper to learn how, a Subway sandwich franchisee used network applications on IP phones to increase efficiency and motivate employees. Discover how a new card management and staffing outcall applications alone saved about $500,000 the first year.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Prosperity Learning Management System (LMS) by Ziiva (E-mail this company) Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Measuring the True Business Benefits of Web Collaboration by Cisco Systems, Inc September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Does Your IT Help Desk Measure Up? by Citrix Online-GotoAssist July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IP Telephony: Accurately Measuring the Total Cost of Ownership in the Branch Environment by Avaya, Inc June 2008 - (Free Research) As technical barriers are eliminated and more organizations begin to adopt Internet protocol–based telephony, companies are finding there are demonstrable, real-world total cost of ownership (TCO) advantages associated with implementing IPT solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Anna’s Linens Executes Strategy and Enables Growth with “Edge” by Business Objects June 2008 - (Free Research) In this case study Anna’s Linens needed a business intelligence tool to help measure their performance against their goals. BusinessObjects Edge Series was their solution because it is a scalable, Web-based distribution mechanism suitable for a multi-unit retailer.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Meet Monetary and Fiscal Targets with the True Value of Learning by SkillSoft Corporation August 2008 - (Free Research) This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Essential Guide to Continuous Improvement Programs in Consumer Products Manufacturing by CDC Software - CDC Factory (E-mail this company) June 2007 - (Free Research) Today’s challenging business environment is driving more consumer products manufacturers to explore continuous improvement (CI) and operational excellence programs. This paper examines common obstacles that hamper continuous improvement programs of consumer products manufacturers along with practical advice on how to address these challenges.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Loss Prevention from the Inside Out by Cisco Systems, Inc July 2008 - (Free Research) In this Techwise TV episode learn about data loss prevention and the three primary loss vectors that you must assess for your organization.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research September 2003 - (Paid) A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The Total Cost of ERP Ownership in Mid-Size Companies by Epicor Software Corporation. May 2008 - (Free Research) This paper explains the Total Cost of Ownership, which remains a significant factor that influences Enterprise Resource Planning (ERP) strategies and decisions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Affinity: The New Measure of Marketing by CMO Council. September 2008 - (Free Research) TECHNOLOGY MARKETERS CHALLENGED TO REORGANIZE AROUND CUSTOMERS: A new CMO Council study finds Customer Affinity is the new measure of marketing effectiveness as vendors struggle to establish customer-centric business practices.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software, Inc Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real Estate Information Management for Property Managers by AMTdirect. With its robust reporting, management of multiple accounting applications and industry leading document management, AMTdirect is the system of choice for property and lease administration in commercial real estate.  (ASP) GO TO DETAILED REPORT

Boosting the Profit Margin with Payroll Automation and Tracking by Exaktime May 2008 - (Free Research) After implementing The JobClock System within weeks, Sharff saw a significant decrease in its payroll expenses, a dramatic reduction in payroll processing time, and a fast return on investment.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software September 2008 - (Free Research) In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Electrical Efficiency Measurement for Data Centers by APC August 2008 - (Free Research) This whitepaper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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