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The Insider Threat and Mobile Devices: Employees Often Evade and Ignore Security Policies by IronKey May 26, 2009 - (Free Research) Check out this presentation transcript to learn about the results of a study concerned with the extent to which employees in U.S. companies are complying or not complying with reasonable data protection and security practices.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc. October 21, 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.  (WHITE PAPER)

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.  (WHITE PAPER) READ ABSTRACT |

Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc. August 2012 - (Free Research) This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.  (WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Workforce Planning by Oracle Corporation December 2008 - (Free Research) In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.  (DATA SHEET) READ ABSTRACT |

Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc. July 2008 - (Free Research) Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them.  (WHITE PAPER) READ ABSTRACT |

IBM: When IBM and RIM Team Up both Employees and Customers can Benefit by BlackBerry September 2011 - (Free Research) Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.  (CASE STUDY) READ ABSTRACT |

Cisco Spam & Virus Blocker Frees Up Hours and Inboxes for Small Businesses by Cisco Systems, Inc. February 2009 - (Free Research) Spam email continues to be a big problem, even for small businesses. LUNAR, a product development consulting firm, had a major spam problem despite having just 50 employees. They found relief with Cisco's Spam and Virus Blocker. This case study details how LUNAR and other small businesses implemented and then benefited from this Cisco software.  (CASE STUDY) READ ABSTRACT |

Empowerment as a Growth Strategy by Oracle Corporation September 2007 - (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.  (WHITE PAPER) READ ABSTRACT |

Automating High Volume Delivery of financial Document and Reducing Costs with Fax Over IP (FoIP) by OpenText October 2010 - (Free Research) This case study explains how Graydon turned to Open Text to replace their manual and outdated methods with automated fax over IP. Read on to learn how Graydon implemented Open Text Fax Server, RightFax Edition. Continue reading to learn more about the benefits they experienced by switching to Open Text.  (CASE STUDY) READ ABSTRACT |

Making the Back Office Pay by Aspect March 2013 - (Free Research) 42% of contact center decision-makers say they're unable to effectively manage end-to-end workflow of customer interactions, and one of the main reasons for this is sub-par back-office processes. In this resource, explore how improving back-office staff utilization and performance results in more accurate, timelier responses to customer queries.  (WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.  (WHITE PAPER) READ ABSTRACT |

Enterprise Data Governance: The Human Element by SAS Institute Inc. March 2013 - (Free Research) This white paper explores the human element of enterprise data governance, as nearly every organizational task involving employees affects data quality. Read more to learn, through a simulated case study, how to combat people-related, data integration, organizational and cultural issues.  (WHITE PAPER) READ ABSTRACT |

Best practices for web experience management by OpenText March 2012 - (Free Research) In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.  (EGUIDE) READ ABSTRACT |

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya June 2009 - (Free Research) Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.  (WHITE PAPER) READ ABSTRACT |

Social Business Podcast Series by IBM November 2011 - (Free Research) A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.  (PODCAST)

Collaboration solutions: Solutions for small and medium business by IBM February 2009 - (Free Research) Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses.  (RESOURCE CENTER) READ ABSTRACT |

Data Loss Prevention Requirements Roadmap by CA Technologies. April 2009 - (Free Research) The technologies that aid a successful company in sharing digital information and maintaining swift communications also leave companies vulnerable to a variety of security risks. Read this paper to learn how a comprehensive data loss prevention solution can protect your company's sensitive data.  (WHITE PAPER) READ ABSTRACT |

Fortune 200 Firm Achieves Global Email Protection by WatchGuard Technologies, Inc. March 2011 - (Free Research) Eaton Corporation, a premier industrial manufacturer, is an industry leader in diversified power management and ranks in the Fortune 200.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: 3 Reasons to Consider Google Apps by Google Apps January 2011 - (Free Research) Read this presentation transcript with John Buckholz, VP of IT, to learn how Google Apps compares to on premise and hosted Microsoft Exchange, how LCC migrated the company intranet from Microsoft Sharepoint to Google Sites, and more!  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex August 2008 - (Free Research) Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.  (WHITE PAPER) READ ABSTRACT |

Critical Capabilities for Mobile Application Development Platforms with Gartner and SAP by SAP America, Inc. April 2012 - (Free Research) Platforms for mobile application development are gaining popularity, but implementation is often complex, and there are several different types of vendors that provide them. Check out this Gartner report that rates the capabilities of B2E and B2C application development scenarios of vendors that provide development platforms for mobile apps.  (WHITE PAPER) READ ABSTRACT |

A Guide to Understanding Messaging Archiving by Sunbelt Software February 2008 - (Free Research) This analyst paper by Osterman Research discusses the several reasons to implement a messaging archiving system and provide an overview of ten vendors whose offerings are focused squarely on the archiving space.  (WHITE PAPER) READ ABSTRACT |

Three Improvements You Can Make Right Now to Enhance Your Customer's Experience. by Cisco Systems, Inc. October 2008 - (Free Research) This document explains the three steps you can take to help ensure a positive Web experience for your customers.  (WHITE PAPER) READ ABSTRACT |

How to tackle identity management and federated identity by ComputerWeekly.com November 2010 - (Free Research) The majority of user authentication schemes today still use userid and password. The burden to users of managing large numbers of userids and passwords has led to proposals for Federated Identity systems, where a single set of credentials can be used to authenticate with several organisations, which have agreed to work together as a federation.  (WHITE PAPER) READ ABSTRACT |

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