Employee Call Database White Papers, Employee Call Database Software, Employee Call Database Research, Hardware and Services

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Business Intelligence: The Strategic Imperative for CIOs by Information Builders Inc. (E-mail this company)

September 2007 - (Free Research)

The CIO's role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS' performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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How to control abuse of social networking on mobile devices by ComputerWeekly.com

November 2010 - (Free Research)

The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com

July 2010 - (Free Research)

Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company.

(WHITE PAPER)

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Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions by Workday

December 2011 - (Free Research)

Imagine the advantage your organization would have from real-time insight into your workforce? This paper outlines the three key steps to effectively managing your workforce and leveraging HR data for competitive advantage. Read to learn why visibility, alignment and optimization are critical components to any successful HR venture.

(WHITE PAPER)

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Building the Contact Center of the Future by inContact

May 2012 - (Free Research)

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.

(WHITE PAPER)

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Password Management Survey by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research)

This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.

(WHITE PAPER)

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Peer Collaboration Software: File Synchronization and Locking by Peer Software

October 2010 - (Free Research)

Storing files centrally at HQ causes slow file access performance for branch office users. Synchronized (mirrored) file servers with version conflict control is an ideal solution to enable fast LAN speed file access for all employees. Try out this free trial software to learn more about your data solutions.

(TRIAL SOFTWARE)

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The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com

September 2011 - (Free Research)

The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.

(IT BRIEFING)

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Trial Software: Continuous Data Protection Management for Windows Laptops by Peer Software

October 2010 - (Free Research)

IT administrators estimate that close to half of all corporate data is held on employee laptops. However, data on laptops are normally the least protected corporate asset. To solve this, PeerSync provides centralized IT control for laptop backup. Download this trial software to experience this data solution.

(TRIAL SOFTWARE)

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DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited

January 2012 - (Free Research)

This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.

(CASE STUDY)

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BI Trends and Strategies E-Zine Issue 6 by SearchBusinessAnalytics

May 2012 - (Free Research)

This edition of BI Trends and Strategies opens with a piece by Lou Agosta on the need for data warehouses to adapt to new data types, innovation and big data. Alan R. Earls also offers advice for incorporating spreadsheets into your BI programs without problems and Richard Herschel calls for universities to step up their BI and analytics programs.

(EZINE)

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Why Proper Mainframe Management is Critical to the Survival of your Business by CA Technologies.

January 2012 - (Free Research)

This product profile describes the challenges of training the next generation of mainframe specialists. Discover a tool that can ease mainframe management and explore its key features.

(PRODUCT OVERVIEW)

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Sybase PowerDesigner for information architecture by Sybase, an SAP company

April 2012 - (Free Research)

<p>This paper explains how modeling information architecture (IA) can help reduce the costs associated with data management. Read this now and learn about the benefits of implementing IA and how Sybase's option offers modeling support for database design and enterprise architecture.</p> <p> </p>

(WHITE PAPER)

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Using Location Intelligence To Maximize the Value of BI by Esri

December 2011 - (Free Research)

All these scenarios share the benefits and success from incorporating business intelligence (BI) and geographic analysis into their data analytics. Read this paper to learn about this new technique, location intelligence (LI), the technologies behind it and how it can significantly improve your business.

(WHITE PAPER)

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SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.

November 2004 - (Free Research)

The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours.

(WHITE PAPER)

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E-Guide: Efficiencies, savings can be found in an enterprise payroll system by Workday

May 2012 - (Free Research)

Payroll processes are the perfect place to begin when looking to control costs. New developments in software, such as allowing the integration of payroll system info into existing HR systems, mean you can look beyond traditional ERP options. This expert e-guide examines the evolving payroll software market and the various options available.

(EGUIDE)

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SQL Server Insider, Vol. 3, Issue 2 by Dell, Inc. and Intel

May 2012 - (Free Research)

The lead article in the May 2012 issue of SQL Server Insider addresses how SharePoint Server infrastructures should be managed in geographically dispersed organizations.

(EZINE)

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OSPF Synchronization by Global Knowledge

November 2010 - (Free Research)

With IP there are two Link-State protocols in use OSPF (Open Shortest Path First) and IS-IS (Intermediate System to Intermediate System). Both work in much the same way, but OSPF is more commonly used. This white paper examines OSPF synchronization.

(WHITE PAPER)

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