Employee CRM Cases White Papers, Employee CRM Cases Software, Employee CRM Cases Research, Hardware and Services

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research)

Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

(CASE STUDY)

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)

Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.

(CASE STUDY)

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Creating the Enterprise-Class Tablet Environment by BlackBerry

December 2011 - (Free Research)

Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.

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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)

The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.

(WHITE PAPER)

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Social Intelligence Approaches to Support Four Core Customer Scenarios by Hewlett-Packard Limited

June 2012 - (Free Research)

This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.

(WHITE PAPER)

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Winshuttle Pays Off for HR Department at Southwark Council by Winshuttle, LLC

May 2012 - (Free Research)

Human resources (HR) departments in large companies often struggle with keeping track of employees and paperwork while maintaining efficiency. Read this brief case study to discover how you can improve efficiency by minimizing SAP data entry in the HR department with the help of Winshuttle Transaction, an automated data entry system.

(CASE STUDY)

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Aetna: Success Story by SuccessFactors

April 2012 - (Free Research)

Read this brief case study to learn how Aetna, one of the largest health insurers, provided a development opportunity to employees seeking to strengthen individual and organizational skills in areas of strategic business goals.

(CASE STUDY)

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Genzyme: Success Story by SuccessFactors

April 2012 - (Free Research)

Finding and implementing an employee performance management system that is able to grow with your business can be hard. Read this case study to learn how, after 10 years, a global biotechnology company is using the same performance management software to meet their unique business needs.

(CASE STUDY)

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Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 2012 - (Free Research)

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

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The value of mobile and social to CRM by ComputerWeekly.com

March 2012 - (Free Research)

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.

(ANALYST REPORT)

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The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM

October 2010 - (Free Research)

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.

(WHITE PAPER)

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Increasing the efficiency of case file coordination in social services by IBM

June 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)

This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.

(EGUIDE)

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Advanced Case Management for Smarter Energy and Utilities by IBM

October 2010 - (Free Research)

<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>

(WHITE PAPER)

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Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve by AvePoint, Inc.

January 2012 - (Free Research)

Read this comprehensive case study to learn how Helix created SharePoint server farms to handle their massive amounts of data that is needed by its employees around the globe.

(CASE STUDY)

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Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by CA Technologies.

September 2008 - (Free Research)

This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment.

(WHITE PAPER)

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Increasing Customer Loyalty: Connected Intelligence & Loyalty by Hewlett-Packard Limited

June 2012 - (Free Research)

Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking.

(WEBCAST)

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Best Practices for Unified Communications Migrations and Management by Quest Software

March 2012 - (Free Research)

There are many options when it comes to a migration: Office 365, on-premises, or a hybrid environment. In this webcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration," discusses migration strategies and best practices that can save your organization time and money in your next migration project.

(WEBCAST)

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Protecting Information From Insider Threats by McAfee, Inc.

May 2012 - (Free Research)

Access this insightful resource to learn how your enterprise can take advantage of data loss controls to gain better visibility into how your data is being used across your network - and ultimately put an end to insider threats.

(WHITE PAPER)

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Delivering Best TCO and Virtual Backup/Restore for Bend Memorial Clinic by Quantum Corporation

May 2012 - (Free Research)

Access this case study to explore a 600-employee health clinic's testing and subsequent selection of a virtual data protection solution.

(CASE STUDY)

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Advanced case management solutions for smarter decision making in banking by IBM

October 2011 - (Free Research)

Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.

(WHITE PAPER)

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Test Automation: Exploring Automation Case Studies in Agile Development by Micro Focus

May 2012 - (Free Research)

<p>Read this article to hear from experts Dorothy Graham and Mark Fewster as they discuss the takeaways from 28 test automation case studies in agile application development. Learn how you can implement test automation in your organization quickly and easily.</p>

(EGUIDE)

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