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CISCO Training - December 2009 by Global Knowledge

December 11, 2009 - (Free Research)
View the December issue of Cisco trainings available in this latest Nxtbook. Inside you'll find a complete listing of dozens of courses offered in routing and switching, data center and storage, optical networking, security and much more. 
(TRAINING GUIDE) READ ABSTRACT |

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 
(TRIAL SOFTWARE) READ ABSTRACT |

Secure Employee Mobility and the Need for Identity Assurance by RSA, The Security Division of EMC

May 2008 - (Free Research)
Organizations have to allow employees remote access to corporate information resources in order to accelerate business growth. This paper explores the ways that successful organizations are enabling secure employee mobility while assuring the identity of the users accessing enterprise network resources from remote locations. 
(WHITE PAPER) READ ABSTRACT |

Increasing the Business Value of Mobility by Intel Corporation

December 2008 - (Free Research)
Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment. 
(WHITE PAPER)

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. 
(WHITE PAPER) READ ABSTRACT |

To Trust or Not - Top 10 Security Risks for Unwary Employees by Blue Coat

May 2009 - (Free Research)
To eliminate the gray area of what your employees should and should not trust, know your web defense. This short paper provides a Top 10 list of risks that your employees may assume they can trust but your web defense should not. 
(WHITE PAPER) READ ABSTRACT |

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge

September 2009 - (Free Research)
Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions. 
(WHITE PAPER) READ ABSTRACT |

Web Security in the Cloud: Reduce Costs and Secure Employees Worldwide by Webroot Software, Inc.

September 2009 - (Free Research)
Read this brief case study to learn how Toshiba France implemented Webroot's Web security service and realized several benefits, including enhanced archiving and significant cost savings. 
(CASE STUDY) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Human Capital Management for the Public Sector: Make Every Employee a Strategic Asset With Sap® Solutions by SAP AG

January 2007 - (Free Research)
Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management (HCM). 
(ARTICLE) READ ABSTRACT |

Empowerment as a Growth Strategy by Oracle Corporation

September 2007 - (Free Research)
Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results. 
(WHITE PAPER) READ ABSTRACT |

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation

January 2009 - (Free Research)
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility. 
(WHITE PAPER)

Driving Operations through Better, Faster Decision Making by SAP AG

October 2009 - (Free Research)
Software can't tell you how to beat the competition, but it can determine which products and services have the greatest profit margin, who are the most productive employees, or how many pairs of socks customers buy when they purchase particular styles of shoes. Having accurate, timely data takes the guesswork out of the decision-making process. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps

February 2009 - (Free Research)
This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"? 
(WHITE PAPER) READ ABSTRACT |

Remote Office Backup and Rapid Recovery Solutions… on a budget by Double-Take Software

November 2009 - (Free Research)
Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees. 
(WEBCAST) READ ABSTRACT |

Associated Banc-Corp Case Study by SafeNet, Inc.

November 2009 - (Free Research)
After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution. 
(CASE STUDY) READ ABSTRACT |

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft

March 2007 - (Free Research)
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software. 
(WHITE PAPER) READ ABSTRACT |

With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft

April 2008 - (Free Research)
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution. 
(CASE STUDY) READ ABSTRACT |

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 2008 - (Free Research)
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. 
(CASE STUDY) READ ABSTRACT |

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft

June 2008 - (Free Research)
When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. 
(CASE STUDY) READ ABSTRACT |

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge

August 2009 - (Free Research)
This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to. 
(WHITE PAPER) READ ABSTRACT |

Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) by BoxTone

October 2009 - (Free Research)
This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization. 
(WHITE PAPER) READ ABSTRACT |

Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee, Reducing Risk and Increasing User Productivity by BoxTone

October 2009 - (Free Research)
This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity. 
(ANALYST REPORT) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)

Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. 
(CASE STUDY) READ ABSTRACT |

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