Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Improve Organizational Communications by Cisco Systems, Inc. October 28, 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.  (WHITE PAPER)

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc. October 21, 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.  (WHITE PAPER)

Siemens Mobile UC - Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems.  (WHITE PAPER) READ ABSTRACT |

Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino by NEC Corporation August 2009 - (Free Research) Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.  (CASE STUDY) READ ABSTRACT |

Cisco UCS C-Series Rack Servers with Intelligent Intel Xeon Processors for Microsoft Exchange Server by Insight April 2013 - (Free Research) This solution brief details the features and benefits of an innovative rack server series and discusses the benefits of running Exchange on this architecture. Read on to determine if this is an optimal hardware for your messaging and collaboration environment.  (WHITE PAPER) READ ABSTRACT |

Next-generation Enterprise Collaboration: The Case for Deploying Open Source Solutions by Rivet Logic Corporation October 2008 - (Free Research) View this paper and learn how deploying effective enterprise and Web collaboration solutions can result in significant organizational and end user benefits for the enterprise, internal and external audiences, business end-users and IT departments.  (WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc. February 2008 - (Free Research) In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.  (CASE STUDY) READ ABSTRACT |

Channel Success Stories: The SMB Market Case Study: KIS by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market.  (PODCAST) READ ABSTRACT |

Blended interaction : For Inbound and Outbound by Aspect April 2013 - (Free Research) Finding a way to unify, streamline, and simplify communication between employees and customers is key to great customer experience. This resource explores how blended interaction leverages modern enterprise technologies to connect call center agents, consumers, and knowledge workers through a multitude of channels.  (WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

E-Guide: PSA Software: the future of the channel business by Autotask Corporation March 2011 - (Free Research) In this SearchITChannel.com e-guide you will learn how channel business automation software is taking the time and guesswork out of employee management and how a technological partnership can work for you.  (EGUIDE) READ ABSTRACT |

Employee-owned Smartphones: Seize the Opportunity by BlackBerry September 2011 - (Free Research) It’s no longer feasible for an IT department to ignore the smartphone push from the majority of the employee population. IT management must attempt to channel the chaos and determine ways to embrace the personal mobility wave while maintaining effective security and management measures, especially in relation to the corporate network.  (WHITE PAPER) READ ABSTRACT |

Employee-owned Smartphones: Seize the Opportunity by BlackBerry July 2010 - (Free Research) With the increasing demand for employees to use personal smartphones for work-related duties, IT management must take a leadership role in setting up mobile strategies, new policies, and a fresh approach to allowing smartphones access to corporate resources. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

Mobile Technology: Equipping Supervisors and Managers for the Next-Generation Customer Contact Center by Aspect December 2012 - (Free Research) For today's contact center managers, the increase in communication channels coupled with a more sophisticated customer base and mobile workforce is presenting major challenges. Read this resource to learn how mobile technologies can help relieve these burdens by simplifying management, increasing employee productivity, and much more.  (WHITE PAPER) READ ABSTRACT |

Integrating Social into Business with Social Collaboration Tools by Citrix Online Go To Meeting May 2012 - (Free Research) This Yankee Group white paper explores how built-for-business social workspaces enable employees to more effectively work together and move projects to completion faster.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: How Consumerization is Reshaping the Workplace by Hewlett-Packard Company January 2012 - (Free Research) Access this presentation transcript of a webcast that explored the challenges the consumerization of IT has brought (and will continue bringing) to today’s enterprises.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Super themes shaping the ICT agenda in 2013 by ComputerWeekly.com February 2013 - (Free Research) Tim Jennings, chief IT analyst at Ovum identifies seven super themes that will shape the ICT agenda for the year ahead.  (ANALYST BRIEF) READ ABSTRACT |

A 15-minute Guide to Interactive Content Management by EMC Corporation March 2007 - (Free Research) Interactive content management (ICM) is a set of technologies for managing the production process and content types that deliver compelling communications.  (ARTICLE) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect August 2011 - (Free Research) This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.  (WHITE PAPER) READ ABSTRACT |

How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software July 2008 - (Free Research) The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities.  (WHITE PAPER) READ ABSTRACT |

Cloud Computing: An Agile Approach to IT by Hitachi Data Systems February 2010 - (Free Research) In this video, learn how to securely virtualize IT assets into consolidated, easy to manage server and storage resources that can be provisioned as needed to support a wide range of applications and data types from a single, integrated infrastructure that is secure, reliable, scalable, cost-effective and agile in the face of changing demands.  (VIDEO) READ ABSTRACT |

Mobile NAC: Protecting Network Security by Protecting Mobile Endpoints by Fiberlink Communications June 2008 - (Free Research) This white paper discusses a new approach to Network Access Control that overcomes both of these shortcomings of conventional NAC products.  (WHITE PAPER) READ ABSTRACT |

Borderless Network Access by Cisco Systems, Inc. March 2010 - (Free Research) Borderless Networks, a Cisco® next-generation architecture for agile delivery of services and applications, delivers a new workspace experience, connecting anyone, anywhere, using any device, to any resource: securely, reliably, and seamlessly. Read this paper to learn more about the Cisco Borderless Networks architecture.  (WHITE PAPER) READ ABSTRACT |

The Aruba Mobile Virtual Enterprise: The Next-Generation Network Access Architecture for the Post-Laptop Era by Aruba Networks, Inc. March 2011 - (Free Research) Aruba MOVE unifies wired, wireless and remote access into one cohesive access solution - for traveling business professionals, remote office workers, corporate headquarters employees and guests.Access privileges are context aware and this dictates the type of network resources each person is entitled to. Read this paper for more.  (WHITE PAPER) READ ABSTRACT |

BYOD and Beyond--Unify visibility and control of wired and WLAN network by HP India November 2012 - (Free Research) View this informative white paper to learn how you can protect your company's private data remotely. The growth in Internet threats, security attacks and lost or stolen devices can put confidential business information at risk. Read this resource to find out how to protect your network in a growing mobile environment.  (WHITE PAPER) READ ABSTRACT |

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