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Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 09, 2009 - (Free Research)
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. 
(WHITE PAPER) READ ABSTRACT |

Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.

April 01, 2009 - (Free Research)
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution. 
(WHITE PAPER) READ ABSTRACT |

Deliver Application Integration Projects in Days by Cast Iron Systems

February 23, 2009 - (Free Research)
This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. 
(WHITE PAPER) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

Top 10 Reasons to Outsource by Everyone.net

December 03, 2009 - (Free Research)
Read this white paper today and learn how outsourcing your email service can increase employee productivity, reduce costs and improve the overall experience for your employees, vendors and customers. 
(WHITE PAPER) READ ABSTRACT |

Reducing Compliance Risk in the Cloud by VeriSign, Inc

September 29, 2009 - (Free Research)
When you outsource cloud computing, you are putting your data in the hands of a third party. In this video, Rena Mears of Deloitte & Touche LLP reviews how cloud computing is effecting data classification and security. She answers some of the toughest questions about service provider agreements, compliance, and what’s next for data management. 
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Ten Steps to Safeguard Small Business Data by i365, A Seagate Company

November 16, 2009 - (Free Research)
Your small business has distinct needs that differ from either consumers or larger businesses. Here are ten steps to help you to protect your data if your resources are limited? 
(WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.

April 16, 2009 - (Free Research)
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented. 
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Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp

October 30, 2009 - (Free Research)
The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues. 
(EGUIDE) READ ABSTRACT |

Online data backup and recovery tips for SMBs by 3X Systems

October 12, 2009 - (Free Research)
Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you. 
(PODCAST) READ ABSTRACT |

Panda Managed Office Protection by Panda Security

August 11, 2009 - (Free Research)
Panda Managed Office Protection is a security solution for PCs and servers based on the concept of Software as a Service (SaaS). Software as a Service lets companies focus on their core business, freeing them from the management tasks and operating costs associated with traditional security solutions. 
(DATA SHEET) READ ABSTRACT |

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com

September 24, 2009 - (Free Research)
Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. 
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Blueprint 30-day trial by Lombardi Software

December 20, 2009 - (Free Research)
Blueprint is designed to be easy-to-use and collaborative so that a wide range of stakeholders can work together synchronously or asynchronously to map, refine and improve processes. 
(TRIAL SOFTWARE) READ ABSTRACT |

Boosting Efficiency with IT Process Automation by CA

June 2008 - (Free Research)
As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. 
(WHITE PAPER) READ ABSTRACT |

CareerBuilder - SQL Customer Case study by Dell Inc., Microsoft and AMD

March 2008 - (Free Research)
In this case study learn how Dell and Microsoft partnered to provide a new business intelligence solution based on Microsoft® SQL Server®, Microsoft business intelligence software, Dell™ PowerEdge™ servers, and a Dell/EMC storage system. 
(CASE STUDY) READ ABSTRACT |

Time to Change New Thoughts on Supporting Business Change Fast and Flexibly by SAP America Inc

December 2009 - (Free Research)
This joint paper from SAP and Capgemini discusses the challenges of the interconnected economy and describes solutions that enable companies to use technology to innovate the way they do business. 
(WHITE PAPER) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by Lombardi Software

December 2009 - (Free Research)
Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks. 
(CASE STUDY) READ ABSTRACT |

Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency by Lombardi Software

December 2009 - (Free Research)
Mondial Assistant Group wanted to share best processes across their 28 global business units but they lacked a platform for sharing process knowledge. So they turned to Lombardi Blueprint, a hosted service that fosters easy collaboration among non-technical business users who want to document and analyze their processes. Read on to learn more. 
(CASE STUDY) READ ABSTRACT |

Vendor Snapshot: Lombardi Blueprint Bridges Gap Between Process Discovery And Execution by Lombardi Software

December 2009 - (Free Research)
This paper discusses how Blueprint takes direct aim at MS Word, PowerPoint, and Visio as the tools of choice for process analysts. Read more to learn how Blueprint is a lightweight process discovery tool that is tailored to support geographically dispersed process discovery teams. 
(WHITE PAPER) READ ABSTRACT |

Lombardi Checklist: How to Scale Your Process Documentation Initiative by Lombardi Software

December 2009 - (Free Research)
This paper will explain each of the ten points on the “How to Scale Your Process Documentation Initiative Checklist” in an in-depth manner. Read on to learn what these ten points are as well as well as learn tips on how to properly utilize the checklist. 
(WHITE PAPER) READ ABSTRACT |

CIO Perspective: To Be Great at IT, You Must Be Great at BPM by Lombardi Software

December 2009 - (Free Research)
One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO. 
(WHITE PAPER) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software

December 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. 
(WHITE PAPER) READ ABSTRACT |

Agile Development: Sure-Fire Ways to Fail When You Scale by VersionOne Inc.

September 2008 - (Free Research)
While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between... 
(WHITE PAPER) READ ABSTRACT |

Enterprise Knowledge Workers: Understanding Risks and Opportunities by SAP America Inc

November 2007 - (Free Research)
Learn about collaboration-intensive knowledge work, IT challenges, and related costs. Enterprise workers need access to information across disciplines, better contextual information, and collaboration tools, to protect data int... 
(WHITE PAPER) READ ABSTRACT |

Blackberry Certification Program: Understanding IT Certifications by BlackBerry

August 2008 - (Free Research)
In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process. 
(WEBCAST) READ ABSTRACT |

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