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Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold by Ipswitch WhatsUp Gold

March 02, 2011 - (Free Research)
In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network. 
(CASE STUDY) READ ABSTRACT |

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry

January 2007 - (Free Research)
This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless. 
(WHITE PAPER) READ ABSTRACT |

Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc.

July 2008 - (Free Research)
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management 
(WHITE PAPER) READ ABSTRACT |

Emergency Management Plans Made Easy & Practical by VMware, Inc.

January 2013 - (Free Research)
Your DR plan covers immediate incident response, but does it address long-term post-crisis support? Learn about the key phases of an effective emergency management program - from prevention to resolution - by reading this exclusive SearchSMBStorage.com E-Guide. 
(EGUIDE) READ ABSTRACT |

Stikeman Elliott LLP: IT Team Offers Legal Team More Functionality in their BlackBerry Smartphones by BlackBerry

September 2011 - (Free Research)
Access this case study to learn how a busy, mobile legal team successfully developed a Blackberry application to easily look up contact lists, access internal information about their firm and have an emergency communications system in place. 
(CASE STUDY) READ ABSTRACT |

EtherScope Series II Network Assistant by Fluke Networks

January 2008 - (Free Research)
EtherScope Series II Network Assistant helps first responders solve network problems on both sides of the access point - fast. This virtual demo will show you an ideal portable platform for rogue hunting and troubleshooting. 
(DEMO) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

EtherScope Network Assistant -- Free Hardware Trial by Fluke Networks

February 2009 - (Free Research)
First responders to network emergencies need to solve problems fast on 10, 100 and Gig copper, fiber and wireless LAN networks. This tool helps frontline network professionals quickly solve the wide range of problems they encounter. 
(PRODUCT DEMO)

Radware Security Incidents Report, 1H2011 Special Focus: Multi-Layer Attack Threats by Radware

October 2011 - (Free Research)
This Security Incidents Report explores select cases of recent multi-layered attack threats. Read now to explore these “war stories” and gain key recommendations on how to address them. 
(WHITE PAPER) READ ABSTRACT |

Five Essentials for Better Workforce Continuity – Integrating the Human Side into your Strategy by IBM

November 2013 - (Free Research)
In this informative paper, learn about the five essential components to workforce continuity, in case of an enterprise emergency, and learn how to embrace the human element of business continuity planning. 
(WHITE PAPER) READ ABSTRACT |

Economic & Productivity Impact of IT Security on Healthcare - Video by Imprivata

May 2013 - (Free Research)
View this webcast to explore the results of a recent Ponemon Institute study that indicate a clear need for healthcare institutions to invest in modern communications technology to ensure efficient patient care, as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. 
(WEBCAST) READ ABSTRACT |

Emerson Hospital Lowers Costs 50% by Outsourcing Transcription by Nuance

December 2012 - (Free Research)
Access this case study today to learn how the right outsourced transcription service enabled Emerson Hospital to reduce turnaround time from days to hours while also cutting costs by 50%. 
(CASE STUDY) READ ABSTRACT |

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc.

July 2008 - (Free Research)
Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them. 
(WHITE PAPER) READ ABSTRACT |

Genesis Wireless Brings Service to Resort, Builds Revenue by Motorola, Inc.

May 2008 - (Free Research)
Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability. 
(WHITE PAPER) READ ABSTRACT |

E911 VoIP Essentials for Enterprise Deployments by XO Communications

December 2010 - (Free Research)
Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements? 
(WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

Troubleshooting Cisco Switches by Global Knowledge

April 2013 - (Free Research)
When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. Having a solid strategy for how to approach incidents can give you the calm confidence to effectively resolve the problem even in the midst of the proverbial storm. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for SharePoint by Dell Software

Recovery Manager for SharePoint is an enterprise recovery solution that provides emergency access to all SharePoint content all the time. With Recovery Manager, any recovered content can be restored to any SharePoint instance or saved to a file system. Get your business-critical data back online before the entire server farm comes back. 
(ASP & SOFTWARE PRODUCT)

Panic Slowly: Integrated Disaster Response and Built-In Continuity by IBM

September 2006 - (Free Research)
This article highlights disaster preparedness plans to help reduce risk and minimize the damage to your business in the event of an emergency. 
(WHITE PAPER) READ ABSTRACT |

E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack

August 2008 - (Free Research)
Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information Store files and even from your live Exchange server. 
(ARTICLE) READ ABSTRACT |

New CRM Technologies Bring Sales Success to Businesses by Scribe Software Corporation

December 2013 - (Free Research)
Creative companies are making broader use of smartphones to access more than just email – phone and mobile customer relationship management (CRM) software and finding uses for GPS, cameras and other technologies are transforming CRM practices, even for more traditional industries. 
(EGUIDE) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 2012 - (Free Research)
This report from Accenture looks at the challenges facing the public sector in offering digital services. 
(IT BRIEFING) READ ABSTRACT |

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