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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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Enabling Dynamic Virtual Client Computing with Intel® vPro™ Technology by Dell, Inc. and Intel
December 23, 2008 - (Free Research)
In this paper we discuss an emerging direction for Intel® vPro™ technology called Dynamic Virtual Client (DVC) computing. This article examines emerging computing usages and identifies key gaps and challenges associated with realizing client virtualization.
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E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting
January 12, 2012 - (Free Research)
Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
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7 Best Practices for Speech Analytics by Autonomy, an HP company
(E-mail this company)
December 28, 2011 - (Free Research)
Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Smarter communications through analytics by IBM
November 18, 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.
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Lending and Credit Solution Brief by ILOG, an IBM Company
April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
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GTE Federal Credit Union by Riverbed Technology, Inc.
January 2012 - (Free Research)
Read this 3-page case study to learn how GTE FCU avoided a costly “forklift” upgrade and instead benefited with Riverbed Steelhead appliances by reducing data traffic by fourfold, achieving RPO objectives, and enabling rich, granular reporting capabilities.
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Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited
January 2012 - (Free Research)
Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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A Fluid Data Architecture Pays Off for CMA by Dell Compellent
June 2010 - (Free Research)
Financial institutions worldwide depend upon the credibility and security of Credit Market Analysis (CMA’s) products and services daily. CMA’s approach to market analysis creates large volumes of highly sensitive data that require secure management and storage. CMA has been running a Dell Compellent enterprise storage solution for over two years.
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Risk Management and Product Delivery in Consumer Lending by ILOG, an IBM Company
September 2008 - (Free Research)
Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.
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CW+: Mobile payments market opportunities for business by ComputerWeekly.com
December 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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Think Your Anti-Virus Software Is Working? Think Again by Lumension
January 2012 - (Free Research)
Anti-virus offerings are no longer effective against emerging threats. This resource explores a more effective endpoint security approach, called intelligent whitelisting, which affords greater protection, productivity, and efficiency.
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FICO Credits Software with Critical Business Value by HP and Intel
June 2011 - (Free Research)
This case study will shed important light on how service management software, in particular, is helping to improve productivity and provide real-time visibility into critical financial data.
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Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
(E-mail this company)
November 2006 - (Free Research)
This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
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