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1 - 25 of 470 | Next Page

SIP contact centers: Key benefits and potential challenges by SearchSecurity.com

February 24, 2012 - (Free Research)
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. 
(EGUIDE) READ ABSTRACT |

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.)

February 11, 2010 - (Free Research)
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. 
(WHITE PAPER) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

Benefits of Cloud-Based Communications by Interactive Intelligence, Inc.

April 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

E-Book: The Executive’s Guide to Contact Center Technology Planning by inContact

May 2010 - (Free Research)
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology. 
(EBOOK)

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.

May 2008 - (Free Research)
Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Implementing a Telecommuting Program by Avaya Inc.

January 2008 - (Free Research)
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. 
(WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

Maximizing Business Email Security in Gmail by SearchSecurity.com

March 2013 - (Free Research)
This e-guide examines the security risks associated with users forwarding their corporate email to personal Gmail accounts. Discover expert strategies for addressing today's growing email security challenges and learn about Google's latest email scandal and the issues it created surrounding cloud security. 
(EGUIDE) READ ABSTRACT |

Email Security Best Practices for Email Security as a Service by SearchSecurity.com

October 2013 - (Free Research)
In this expert e-guide, you will discover email security best practices for email security as a service and how to establish them in your organization. 
(EGUIDE) READ ABSTRACT |

eGuide: Email Security and Compliance Best Practices by SearchSecurity.com

January 2011 - (Free Research)
Secure and compliant email systems are essential for financial services companies. In this two part series on email security best practices, expert George Wrenn discusses how to capture emails, securely archive the messages and detailed reporting. 
(EGUIDE) READ ABSTRACT |

Creating and Enforcing Email Security Policies by SearchSecurity.com

December 2013 - (Free Research)
This expert guide examines effective methods of instituting and enforcing email security policies, such as putting the rules in writing and creating penalties for policy violation. 
(EGUIDE) READ ABSTRACT |

Cisco Email Security by Cisco Systems, Inc.

April 2014 - (Free Research)
This informative resource discusses how you can ensure the safety and security of your corporate email environment, detailing threats you should prepare for and tools you can use to mitigate them. 
(WHITE PAPER) READ ABSTRACT |

Advanced Malware Protection for your Web and Email Gateways by Cisco Systems, Inc.

February 2014 - (Free Research)
This article explores the recent merger between one company's advanced malware protection and their web and email gateways. 
(PRESS RELEASE) READ ABSTRACT |

An Architectural Framework for Enterprise Email Infrastructure & Security: Getting It Right Today, Getting Ready for Tomorrow by Sendmail, Inc.

October 2008 - (Free Research)
This white paper examines the architecture limitations prevalent in today's large-enterprise email networks. 
(WHITE PAPER) READ ABSTRACT |

IDC Vendor Spotlight - Using a Hosted Service for Holistic Email Management by Mimecast

November 2008 - (Free Research)
Effective email management solutions provide a holistic approach that encompasses the related issues of archiving, business continuity, and security. 
(WHITE PAPER) READ ABSTRACT |

A Guide to Evaluating Email Security Solutions by SonicWALL

April 2008 - (Free Research)
E-mail threats evolve daily. Read this guide to learn the challenges of implementing an email security solution and administrative considerations to make when evaluating potential email security solutions. 
(WHITE PAPER) READ ABSTRACT |

Reducing Archiving Costs by Implementing Email Labelling Technology by Boldon James

July 2011 - (Free Research)
This paper offers an alternative approach to archive policy selection that uses email message labelling technology. View now to learn how labelling removes the need for end-users to understand archiving, and instead allow them to apply labels to each email message, ultimately reducing your email archiving costs. 
(WHITE PAPER) READ ABSTRACT |

10 Steps to Email Security by Clearswift

August 2013 - (Free Research)
This white paper outlines the 10 simple steps to best practice in email security including the application of policy, technology and processes designed to keep email safe and secure. 
(WHITE PAPER) READ ABSTRACT |

Why Cloud-Based Security and Archiving Make Sense by Google Postini

June 2010 - (Free Research)
Join us for this live webinar on 'Why Cloud-Based Security and Archiving Make Sense'. We will address the critical and growing requirements for better email security and email archiving, as well as illustrate the benefits and cost savings of a cloud based approach to managing both. 
(WEBCAST) READ ABSTRACT |

Email Security in the Cloud: More Secure! Compliant! Less Expensive! by McAfee, Inc.

April 2010 - (Free Research)
Based on Aberdeen’s analysis, cloud-based email security is superior over the alternatives based on the critical areas of security, compliance, reliability and cost. This research brief breaks down email security in the cloud, including trends, drivers and best practices for secure email. 
(ANALYST BRIEF) READ ABSTRACT |

Email Security for Midsize Organizations by McAfee, Inc.

August 2009 - (Free Research)
Whether you address all five areas in a unified approach or concentrate on strengthening your email protection, McAfee has proven products and a dedicated focus to meet the requirements of your organization. 
(PRODUCT OVERVIEW) READ ABSTRACT |

InterScan Messaging Hosted Security (IMHS) Trial by Trend Micro, Inc.

August 2009 - (Free Research)
Many traditional email security solutions take up too much time and are not as effective as they should be in stopping spam. Hosted email security by Trend Micro provides unlimited email scanning capacity with always-up-to-the-minute security that is continuously tuned and optimized 24x7. 
(DOWNLOAD) READ ABSTRACT |

InterScan Messaging Hosted Security (IMHS) Trial by Trend Micro, Inc.

August 2009 - (Free Research)
Many traditional email security solutions take up too much time and are not as effective as they should be in stopping spam. Hosted email security by Trend Micro provides unlimited email scanning capacity with always-up-to-the-minute security that is continuously tuned and optimized 24x7. 
(DOWNLOAD) READ ABSTRACT |

1 - 25 of 470 | Next Page

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