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1 - 25 of 477 | Next Page

SIP contact centers: Key benefits and potential challenges by SearchSecurity.com

February 24, 2012 - (Free Research)
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. 
(EGUIDE) READ ABSTRACT |

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.)

February 11, 2010 - (Free Research)
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. 
(WHITE PAPER) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

Benefits of Cloud-Based Communications by Interactive Intelligence, Inc.

April 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

E-Book: The Executive’s Guide to Contact Center Technology Planning by inContact

May 2010 - (Free Research)
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology. 
(EBOOK)

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.

May 2008 - (Free Research)
Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Implementing a Telecommuting Program by Avaya Inc.

January 2008 - (Free Research)
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. 
(WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

Email Security for Midsize Organizations by McAfee, Inc.

August 2009 - (Free Research)
Whether you address all five areas in a unified approach or concentrate on strengthening your email protection, McAfee has proven products and a dedicated focus to meet the requirements of your organization. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Email Continuity: You don't know what you've got till it's gone by Symantec Hosted Services

July 2008 - (Free Research)
Because email is ubiquitous, necessary and convenient, it cannot be allowed to fail. This whitepaper looks at the value of email and outlines the issues and concerns of IT managers involved in managing and maintaining business-critical email systems. 
(WHITE PAPER) READ ABSTRACT |

Maximizing Business Email Security in Gmail by SearchSecurity.com

March 2013 - (Free Research)
This e-guide examines the security risks associated with users forwarding their corporate email to personal Gmail accounts. Discover expert strategies for addressing today's growing email security challenges and learn about Google's latest email scandal and the issues it created surrounding cloud security. 
(EGUIDE) READ ABSTRACT |

Email Security Best Practices for Email Security as a Service by SearchSecurity.com

October 2013 - (Free Research)
In this expert e-guide, you will discover email security best practices for email security as a service and how to establish them in your organization. 
(EGUIDE) READ ABSTRACT |

eGuide: Email Security and Compliance Best Practices by SearchSecurity.com

January 2011 - (Free Research)
Secure and compliant email systems are essential for financial services companies. In this two part series on email security best practices, expert George Wrenn discusses how to capture emails, securely archive the messages and detailed reporting. 
(EGUIDE) READ ABSTRACT |

Cisco Email Security by Cisco Systems, Inc.

April 2014 - (Free Research)
This informative resource discusses how you can ensure the safety and security of your corporate email environment, detailing threats you should prepare for and tools you can use to mitigate them. 
(WHITE PAPER) READ ABSTRACT |

Advanced Malware Protection for your Web and Email Gateways by Cisco Systems, Inc.

February 2014 - (Free Research)
This article explores the recent merger between one company's advanced malware protection and their web and email gateways. 
(PRESS RELEASE) READ ABSTRACT |

InterScan Messaging Hosted Security (IMHS) Trial by Trend Micro, Inc.

August 2009 - (Free Research)
Many traditional email security solutions take up too much time and are not as effective as they should be in stopping spam. Hosted email security by Trend Micro provides unlimited email scanning capacity with always-up-to-the-minute security that is continuously tuned and optimized 24x7. 
(DOWNLOAD) READ ABSTRACT |

InterScan Messaging Hosted Security (IMHS) Trial by Trend Micro, Inc.

August 2009 - (Free Research)
Many traditional email security solutions take up too much time and are not as effective as they should be in stopping spam. Hosted email security by Trend Micro provides unlimited email scanning capacity with always-up-to-the-minute security that is continuously tuned and optimized 24x7. 
(DOWNLOAD) READ ABSTRACT |

Worry-Free Business Security Advanced by Trend Micro, Inc.

October 2010 - (Free Research)
Learn why your traditional antivirus is putting your business at risk from web threats, viruses, spam and more. Discover how Worry-Free Business Security can help. 
(DOWNLOAD) READ ABSTRACT |

Why Your Organization Needs to Implement DLP by Trend Micro, Inc.

July 2010 - (Free Research)
Outbound content sent from any communications tools or stored on laptops and removable storage devices must be monitored and managed in order to minimize risk and to ensure that the content is appropriate and in compliance with an organization’s policies, statutory obligations and industry best practices. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

A Guide to Email Regulatory Compliance by USA.NET, Inc.

July 2009 - (Free Research)
This guide will list and review several regulations and privacy laws that apply to all businesses in order to protect private or sensitive information, discuss different approaches to email security, and give a rundown of several security solution services for your business hosted by USA.NET. 
(WHITE PAPER) READ ABSTRACT |

Global Best Practices in Email Security, Privacy and Compliance by Proofpoint, Inc.

August 2008 - (Free Research)
A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations. This paper examines such a solution. 
(WHITE PAPER) READ ABSTRACT |

Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc.

July 2008 - (Free Research)
Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them. 
(WHITE PAPER) READ ABSTRACT |

Outbound Email and Content Security in Today's Enterprise by Proofpoint, Inc.

July 2008 - (Free Research)
Discover surprising statistics about how large companies manage the risks associated with outbound email. Read this report which summarizes the key findings from a survey of technology decision makers conducted by Proofpoint and Forrester Consulting. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Controlling Email Risks with Declining Budgets by Proofpoint, Inc.

September 2009 - (Free Research)
Proofpoint CEO Gary Steele discusses today's email security landscape, including trends related to inbound spam and virus, data loss prevention, email encryption, email archiving and how SaaS email security solutions can greatly reduce costs while improving security. 
(VIDEO) READ ABSTRACT |

1 - 25 of 477 | Next Page

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