Moving to a consolidated data center reduces the number of servers, which can minimize required investments in hardware, hardware maintenance charges, data center space costs and energy use. This e-book outlines a systematic approach you can use to server consolidation to ensure that your data center reaps all the benefits of virtualization. 

This paper describes the science and practical application of an improved method for the specification of cooling for wiring closets. 

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 

This paper discusses using predictive analytics to improve customer satisfaction. 

This resource explores the various electrical architectures for redundancy present in today’s mission-critical environments. 

Today, IT has become a valuable asset of any organization. Because of this, data center availability has become essential. Yet businesses still remain vulnerable to a variety of threats, including electrical power systems. This resource explores 10 best practices for building and maintaining a highly available data center power infrastructure. 

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 

This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance. 

The key to a successful disaster recovery strategy is planning. Read this white paper to learn about the importance of being proactive about potential problems, discover how you can properly rehearse for disaster and understand the importance of knowing who's in charge of what when the time comes. Read on for more. 

The approach to end-of-life compliance that many manufacturers are taking today will not scale with the rapid growth and increased complexity of regulations and industry or supply chain requirements. Read this paper to discover the benefits of best-in-class approaches to environmental management programmes and the systems need to support them. 

The Department of Innovation, Industry, Science and Research (DIISR) in Australia was experiencing rapid rates of growth in data volumes - increasing around 60 percent annually - when they decided to increase their SAN capacity. They chose the IBM XIV Storage system. Read this and get the details. 

This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.