Learn about NERC compliance challenges and how to ensure audit-readiness by delivering end-to-end vulnerability management, endpoint protection and data protection solutions. 

This SAP Executive Insight examines specific concerns that confront utility executives in today's economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate. 

The modular, easy-to-install solutions from APC by Schneider Electric allow you to implement an appropriate IT environment that meets your current and future needs, without breaking the bank in the process. 

High-density (HD) zones enable new technologies and unlock the doors to data center efficiency. APC® by Schneider Electric lets you deploy an HD environment anytime, anywhere. Learn how you can achieve this with APC's HD solutions. 

What Application Performance Management tactics and best practices can you apply to ensure a good end-user experience? What process and strategy can you institute to enable your IT organization to align with the business? What can you do to prepare for the additional complexities that virtualization, cloud and SOA can bring to your environment? 

This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals. 

Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. 

This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. 

The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue. 

Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes. 

Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack. 

This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice. 

This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.