The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges. 

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. 

Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. 

With a bit of planning, a specific tiering-out of your system priorities and a dash of virtualization, you can breathe new life into your old servers -- even as you bring in replacements with all of their powerful new capabilities. Read this e-book to learn more. 

In this expert e-guide, find out how to optimize SQL Server with the right choices for hardware, storage devices, and virtualization. Inside, find articles on: what not to do when purchasing hardware; if solid-state storage devices are worth the cost; hardware and risk considerations for an inevitable virtualization initiative. 

This white paper highlights how Snohomish School District 201 extended its refresh cycle for client hardware by 160%-200% using top vendor technologies. Learn more on the benefits this school district encountered. 

Many enterprises looking to increase the flexibility, improve the scalability, enhance the availability and reduce the costs of data storage have turned to SANs. The Compellent SAN enables businesses to continuously integrate new disk drive, switch and network interface technologies without having to replace existing hardware or software. 

Most IT organizations are still looking for ways to cut costs in this economy. One way is to extend hardware life in the data center.  In this videocast, learn why this strategy is especially valuable to SMBs. 

View this webcast to discover the advantages of a software-based authentication solution and how it can help your organization extend strong authentication to all of your employees, partners and customers in a secure, convenient, cost effective manner. 

In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now.