|
| |
1 - 25 of 478 | Next Page
|
Featured Sponsors
Use effective call centers to build customer loyalty by Infor CRM
February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
|
Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc.
October 31, 2012 - (Free Research)
Despite the growing popularity of social media among consumers, many customer service companies are still not harnessing the full potential of social channels. Read this insightful report to learn key trends in the use of social media for customer service and discover best practices for integrating social channels with CEM.
|
Achieve a 360 Degree View of Your Customer by Infor
November 26, 2012 - (Free Research)
In today's market, it's easier to keep existing customers than obtain new ones. In order to retain the most customers, you need optimal CRM strategies – but relying on CRM software alone won't cut it anymore. Read this transcript to learn how integrating CRM with enterprise resource planning (ERP) can enhance your sales strategies.
|
Social Media and Customer Service by Pegasystems
May 11, 2011 - (Free Research)
One of the biggest issues for companies is creating effective customer services processes. What if social media could help the problem?
|
Predictive Analytics for Sales and Marketing by Information Builders
September 21, 2012 - (Free Research)
Today's businesses rely on their sales and marketing (S&M) departments to drive business growth through effective customer relationship management (CRM) strategies – but most S&M pros lack the insights needed to optimize their strategies. Read on to find out how predictive analytics can improve your CRM strategies.
|
Symantec Protection Suite Enterprise Edition by Symantec Corporation
June 18, 2009 - (Free Research)
Symantec Protection Suite creates a protected endpoint and messaging environment that is secure against today's complex malware, data loss and spam threats, and is quickly recoverable in the event of failure.
|
Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com
March 19, 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.
|
Closing the Storage Virtualization Gap with EMC Isilon by EMC Isilon
May 01, 2011 - (Free Research)
Storage in virtual environments can get tricky - with traditional backup methods unable to keep up with the demands of virtualization, new strategies are essential. This white paper from ESG introduces a new virtual storage solution designed to maintain efficiency and meet the growing demands of server virtualization. Read on to learn more.
|
Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.
October 19, 2009 - (Free Research)
In this presentation transcript featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
|
Adobe Flash Builder 4 by Adobe Systems, Inc.
January 04, 2011 - (Free Research)
Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more.
|
CW Buyer's Guide: Software-defined networking by ComputerWeekly.com
April 05, 2013 - (Free Research)
Computer Weekly looks at how SDN can give IT administrators greater control over the network infrastructure and make it more flexible and agile part of the business.
|
Virtualizing the Client PC: A Proof of Concept by Intel Corporation
November 2008 - (Free Research)
In this paper Intel IT explores a proof of concept study that examined the viability of abstracting the client operating system from the hardware platform using virtualization.
|
Presentation Transcript - Improving Data Center Relations: IT Versus Facilities by Viridity Software
November 2010 - (Free Research)
Today, IT resources can be provisioned quickly and cheaply—some would say too quickly and cheaply. But those IT resources rely on brick and mortar as well as megawatts, which are abstracted from the IT department. This Webcast will identify pitfalls data center teams should avoid.
|
The Benefits of Model Driven Development by CA Technologies.
March 2008 - (Free Research)
Read this white paper to learn why model driven development (MDD) can simplify the process of writing software applications, increase productivity, eliminate the need for the code testing cycle, and more.
|
Presentation Transcript: Managing IT Complexity-- A CIO Roundtable Discussion by ASG Software Solutions
August 2010 - (Free Research)
Join JP Garbani, Vice President and Principal Analyst at Forrester Research and Alan Bolt, CIO at ASG, for a roundtable discussion of complexity issues facing CIOs today. Find out how they are addressing these growing problems within their own IT organizations.
|
Managing IT Complexity: A CIO Roundtable Discussion by ASG Software Solutions
August 2010 - (Free Research)
Join JP Garbani, Vice President and Principal Analyst at Forrester Research and Alan Bolt, CIO at ASG, for a roundtable discussion of complexity issues facing CIOs today. Find out how they are addressing these growing problems within their own IT organizations.
|
Choosing the Right Enterprise Network Management Solution by SolarWinds, Inc.
November 2009 - (Free Research)
This EMA white paper is meant to serve as a guide to help decision makers purchasing or re-assessing their existing network management solutions. This paper discusses the challenges and the most widely available solution providers and how these tools can help achieve and deliver both reliability and performance on enterprise networks.
|
Computer Weekly – 27 November 2012: Announcing the most influential people in UK IT by ComputerWeekly.com
November 2012 - (Free Research)
In this week's Computer Weekly, we reveal our annual UKtech50 list of the 50 most influential people in UK IT, and interview the winner, Warren East, CEO of chip design firm ARM. Also in this issue, we conclude our buyer's guide to infrastructure as a service with an in-depth analysis of Microsoft's Azure cloud platform. Read the issue now.
|
Dynamic Virtual Clients by Intel
November 2009 - (Free Research)
In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
|
DevOps: What is it and does your organization need it? by OpenMake Software
April 2013 - (Free Research)
In this expert white paper, take some time to master the fundamentals of DevOps: what it is, how it works, and why you and your IT group should take notice. Read on for more information and detailed analysis on DevOps and public cloud services, the history and future of DevOps, and more.
|
Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc.
October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.
|
|
|
