It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 

The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 

Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. 

This white paper serves as a guide to ten must-have features regarding a virtualized server/desktop environment. Read on to make sure you're getting the most out of your virtualized data center today. 

Small and medium size businesses often thrive by being high-value specialists. The dilemma is how to stay specialized in a particular niche yet grow aggressively. In this white paper, learn about multiplication as a growth strategy. Discover the risks and effective methods of mitigating them to ensure a successful implementation. 

Discover the key usability features for an email archive solution, the impact those capabilities have on an organization and how they are linked to a more comprehensive ROI. Find out why companies are turning to purpose-built email archive solutions to address e-discovery, compliance and mobility needs. 

Hosting Exchange Server off-site may appeal to businesses getting comfortable with the idea of cloud computing and its various advantages, but is it really a good idea? 

This chapter explains how to test Exchange 2010 with native and third-party management tools and how best to protect your investment. 

While Exchange 2010 promises to offer enhanced communication and collaboration capabilities, the migration process can still be a challenge for even the most diligent IT professional. Take a look at this e-book from the editors at SearchExchange.com for a top-to-bottom, expert analysis of the Exchange migration process. 

Email is the principal form of communication throughout the enterprise community. Lately, however, the administrative needs for email have become more and more complex. Take at look at this report from Enterprise Management Associates that reviews one of the latest hosted email solutions on the market. 

Email is the dominant mode of enterprise communication, so even a brief outage can have a serious impact on customer relationships and, most importantly, revenue streams. Take a look at this expert resource for a detailed analysis of the challenges facing email continuity.