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ALL RESULTS
1 - 25 of 476 | Next Page

How to tackle trust and co-operation by ComputerWeekly.com

November 10, 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 
(WHITE PAPER) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation

December 16, 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 
(CASE STUDY) READ ABSTRACT |

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation

April 25, 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation

April 25, 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 
(WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com

November 17, 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com

March 09, 2011 - (Free Research)
This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

Business Services Innovation: How Top CIOs Take the Lead by Hewlett-Packard Company

December 09, 2011 - (Free Research)
Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. 
(EGUIDE) READ ABSTRACT |

Case Study: Florida Insurer Drives Service Availability Gains by Hewlett-Packard Company

November 30, 2011 - (Free Research)
Read this case study to find out how Blue Cross and Blue Shield of Florida combined application lifecycle management (ALM) best practices with performance management software to drive improvements in the performance and availability of their business-critical services. 
(WHITE PAPER) READ ABSTRACT |

The Business Case For Cloud Data Protection by Autonomy, an HP company (E-mail this company)

November 18, 2011 - (Free Research)
This white paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives. 
(WHITE PAPER) READ ABSTRACT |

Solution Brief: Optimize your SQL Server deployments with Dell EqualLogic XVS by Dell, Inc.

April 27, 2011 - (Free Research)
Dell EqualLogic PS Series XVS arrays present a better option for meeting service level agreements while helping reduce costs. Read about the benefits in this solution brief. 
(ANALYST BRIEF) READ ABSTRACT |

Article: How end-to-end services can transform Oracle environments by Dell, Inc.

April 27, 2011 - (Free Research)
The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. 
(WHITE PAPER) READ ABSTRACT |

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company

November 30, 2011 - (Free Research)
Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes. 
(WHITE PAPER) READ ABSTRACT |

IT Management as a service (ITMaaS) 451 Research, November 2011 by Nimsoft, Inc.

February 09, 2012 - (Free Research)
IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources. 
(WHITE PAPER) READ ABSTRACT |

The 2011 Handbook of Application and Service Delivery by CA Technologies.

August 01, 2011 - (Free Research)
A new generation of challenges face IT organizations: the emergence of a sophisticated mobile workforce, adoption of varying forms of virtualization and cloud computing, and shifting emphasis and growing sophistication of cyber crime. Access this handbook to learn how to ensure application delivery despite these challenges. 
(WHITE PAPER) READ ABSTRACT |

The mobile print enterprise by ComputerWeekly.com

February 09, 2012 - (Free Research)
Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy. 
(ANALYST BRIEF) READ ABSTRACT |

Top Eight Reasons to Upgrade Your Remote Support by LogMeIn, Inc.

February 09, 2012 - (Free Research)
Uncover the top eight reasons to upgrade our remote support to increase productivity and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Building Instant-On Cloud Services and Revenues by HP and Intel

February 08, 2012 - (Free Research)
This case study explores how converged infrastructure solutions helped one organization deliver a cost-effective, virtualized Infrastructure-as-a-Service while increasing service scalability, flexibility, and reducing costs. 
(CASE STUDY) READ ABSTRACT |

Use effective call centers to build customer loyalty by Infor CRM

February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. 
(EGUIDE) READ ABSTRACT |

IDC Report: The Value of Cloud-based Email Applications by Mimecast

June 01, 2011 - (Free Research)
Nowhere are the benefits of cloud computing more evident than with enterprise email platforms. Take a look at this exclusive resource to discover the direct capital expense reductions embedded in cloud-based email. 
(WHITE PAPER) READ ABSTRACT |

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast

April 01, 2011 - (Free Research)
This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. 
(CASE STUDY) READ ABSTRACT |

The Total Economic Impact of Dell SecureWorks Managed Security Services by Dell SecureWorks UK

November 30, 2011 - (Free Research)
If you are evaluating how to meet an information security or compliance need and want to be sure the investment will pay off for your organization, having credible information from a trusted authority is invaluable.  This case study will help you. 
(ANALYST REPORT) READ ABSTRACT |

Advantages of Managed Security Services vs. In-house Security Information Management (SIM) by Dell SecureWorks UK

March 24, 2011 - (Free Research)
The intent of this paper is to provide an executive-level summary of the potential costs associated with managing information security in-house and highlights the advantages of using a Managed Security Services Provider (MSSP) to reduce costs and improve the quality of protection. 
(WHITE PAPER) READ ABSTRACT |

Apply the power of CRM to build customer loyalty by Infor CRM

February 07, 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. 
(EGUIDE) READ ABSTRACT |

Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps

July 06, 2010 - (Free Research)
Content Provided by Google. Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 476 | Next Page

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