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How to tackle trust and co-operation by ComputerWeekly.com
November 10, 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation
December 16, 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.
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Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation
April 25, 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
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CW+ XpertHR: Computer staff salary survey by ComputerWeekly.com
July 13, 2010 - (Free Research)
Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
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The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation
April 25, 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.
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Increase Value of Operations Through Purchase-To-Pay by Ariba, Inc.
December 22, 2011 - (Free Research)
In this paper, discover how performance metrics for P2P’s newly enhanced capabilities can evolve to formally codify the value of the function to enterprise goals such as customer satisfaction or working capital performance.
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Gartner Report: Hybrid Cloud Computing: Pay-as-you-go IaaS by CSC
April 19, 2011 - (Free Research)
Until recently, organizations implementing cloud technologies have been forced to weigh the security advantages of private cloud against the elasticity and pay-as-you-go model of public clouds. Now, with a new private in-house cloud service offering from CSC, organizations will be able to enjoy the best of both worlds.
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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
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Analyst's take: Invest in time and attendance applications to cut costs by ComputerWeekly.com
February 28, 2011 - (Free Research)
Companies should consider investments in time and attendance applications as a low-risk, low-cost way to reduce payroll costs and improve productivity. Companies that already have time and attendance applications should consider maximizing the breadth of their deployment or extending it to other workforce-related functions.
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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 10, 2011 - (Free Research)
This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
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15 Top Paying IT Certifications for 2012 by Global Knowledge
February 02, 2012 - (Free Research)
When it comes to IT certifications, not all certifications are equally valued by companies. Find out the top 15 certifications most in demand for 2012 and what their corresponding salaries are on average. Discover which certifications will net you a 6-figure salary.
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IT pay and bonus prospects in 2011 by ComputerWeekly.com
February 15, 2011 - (Free Research)
ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
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Mobile payment technology - a buyer's guide by ComputerWeekly.com
November 18, 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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CW+: Mobile payments market opportunities for business by ComputerWeekly.com
December 20, 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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Why It Pays to Use Electronic Signature by DocuSign, Inc.
January 18, 2012 - (Free Research)
This white paper describes the many benefits of electronic signatures and how your organization can implement an eSignature system into your current contract process.
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Customer Analytics Pay Off by IBM
January 24, 2012 - (Free Research)
Read this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight.
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A Fluid Data Architecture Pays Off for CMA by Dell Compellent
June 29, 2010 - (Free Research)
Financial institutions worldwide depend upon the credibility and security of Credit Market Analysis (CMA’s) products and services daily. CMA’s approach to market analysis creates large volumes of highly sensitive data that require secure management and storage. CMA has been running a Dell Compellent enterprise storage solution for over two years.
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IT pay and recruitment report: Software houses and consultants by ComputerWeekly.com
January 25, 2011 - (Free Research)
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
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