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How to tackle trust and co-operation by ComputerWeekly.com
November 10, 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation
December 16, 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.
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Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation
April 25, 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
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The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation
April 25, 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.
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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
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Becoming Customer Driven - Enabling Distributed B2B Order Management by IBM
January 30, 2012 - (Free Research)
This brief white paper focuses on the unique order management of B2B commerce, outlining the requirements for distributed order management as a new business requirement and sharing the experiences of Dal-Tile as they implement an end-to-end distributed order management solution from IBM.
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Symmetry Serves Up Cloud-Based Disaster Recovery Solution for Edward Don by Symmetry Corporation
(E-mail this company)
January 13, 2012 - (Free Research)
These days, janitorial supply company Edward Don & Company takes most of its orders online, making 24x7 customer availability for its ordering system extremely important. Read this paper to learn how the company integrated cloud-based disaster recovery (DR) with its SAP systems in order to ensure high availability of its online ordering.
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Document Process Automation for customer orders by Esker Inc.
January 2008 - (Free Research)
This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com
August 2010 - (Free Research)
Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.
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Automating Fax and Email Orders into SAP® Solutions To Complete Your E-Vision by Esker Inc.
December 2011 - (Free Research)
If your company is looking to overcome the challenges of fax and e-mail customer orders while gaining the efficiencies of automated, electronic processing of transactions into your SAP system, then read this white paper as it outlines essential factors you must consider first.
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Comparing the Cost of MDaemon and Microsoft Exchange by BlackBerry
September 2011 - (Free Research)
In order to analyze the cost of deploying and managing an email system, Osterman Research undertook a primary and secondary research program. This data was then combined with secondary research in order to develop a cost model that compares MDaemon and Microsoft Exchange. Read on to see how the results may impact your own decision.
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Bringing Order to Healthcare IT Chaos by Dell, Inc. and Microsoft
September 2011 - (Free Research)
Aging IT systems, shrinking budgets, and inefficient, paper-based processes are creating an unsustainable and error-prone work environment. This white paper reveals the major obstacles to EHR adoption and explores the cost benefits of virtualization with Hyper-V.
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Become a More Demand-Driven Organization by SAP America, Inc.
September 2011 - (Free Research)
Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.
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Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 2012 - (Free Research)
In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
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The Social Sales Revolution by Salesforce.com
February 2012 - (Free Research)
This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
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Sell. Smarter. Thriving in the age of the empowered customer by IBM
January 2012 - (Free Research)
Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer.
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Dissolving Distance: Silver Peak’s Technology Overview by Silver Peak
January 2012 - (Free Research)
How does WAN Op work to maximize bandwidth, overcome congestion, autocorrect for out-of-order packets, reduce application and protocol chattiness, and, most magical of all, mitigate the negative impact of latency caused by the sheer physics of distance?
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