This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 

In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

This white paper features results from a study by Aberdeen Group on mid-sized (or mid-market) organization on performance management. 

Deduplication has been one of the hottest technologies in the storage industry for almost three years and has grown into a mainstream technology from the large enterprise down to the small business and remote office. Read this white paper to learn the important questions for SMB managers to ask. 

Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company. 

A large global bank, one of the top 10 companies in the world, was facing several serious IT challenges as it continued to expand its operations globally. Download the case study to learn how Riverbed Steelhead® appliances helped the bank eliminate all branch-based backup, dramatically improve application speeds around the world, and more. 

This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure. 

Read this case study to learn how one growing Euopean retailer was able to migrate to an architecture that could support real-time delivery of shop data to the data center for processing and real-time communication of pricing events to its shops using open source integration software. 

Today’s database administrators are required to manage not only more databases but also larger databases—all with the same staff. Combining the power of Oracle with the intelligence of Dell Compellent Storage Center can create a more dynamic database infrastructure and help protect business-critical applications against downtime and disaster. 

As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises. 

Dell can provide a holistic Windows 7 migration strategy mapped to customer requirements, underpinned by proven experience, comprehensive services, and automated tools. Find out why Windows 7 is the first OS that organizations are aggressively pushing to existing PCs as well as new PCs.