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How to tackle trust and co-operation by ComputerWeekly.com November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.  (WHITE PAPER) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.  (CASE STUDY) READ ABSTRACT |

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 25, 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.  (WHITE PAPER) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

SearchManufacturingERP.com eBook: Improving effectiveness and adoption in ERP procurement to drive increased savings by Ariba, Inc. December 29, 2011 - (Free Research) This e-book provides tips on how to increase the value of your ERP – and your supply chain – with tools for more effective collaboration.  (EBOOK) READ ABSTRACT |

E-Payables 2011: Efficiency, Visibility and Collaboration in the Financial Supply Chain by Ariba, Inc. January 10, 2012 - (Free Research) In this e-book, learn about a study based on the responses of 116 professionals between July and August of 2011 that examines best practices of high-performing organizations to discover which aspects of invoice receipt, approval processing, payment, and audit serve differentiate them from their lower-performing counterparts.  (EBOOK) READ ABSTRACT |

eGuide: Best practices for managing sustainable supply chains by IBM November 16, 2011 - (Free Research) Many organizations, from large corporations to small not-for-profits, are eager to jump on the supply chain sustainability bandwagon without fully understanding what such a program means to the organization and its supply chain. In this e-guide, find best practices for managing sustainable supply chains and onboarding suppliers.  (EGUIDE) READ ABSTRACT |

E-Guide: Properly Sizing your Uninterruptible Power Supply for Disaster Recovery Purposes by Dell, Inc. and Intel March 01, 2011 - (Free Research) Power will be the number-one issue for most IT executives within the next few years. Not only does it represent a significant percentage of data center operating costs, but demand is likely to overtake supply in the near future. This e-guide highlights available courses of action for reducing energy consumption – without sacrificing performance.  (EGUIDE) READ ABSTRACT |

Rethink Lean Technology and Enable Effective Supply Chain Management Visibility by Plex Systems November 12, 2010 - (Free Research) Read this E-Guide and discover how lean software can boost your supply chain visibility. Uncover the importance of effective supply chain management visibility as well as 3 basic tasks that that aid in completing successful IT initiatives.  (EGUIDE) READ ABSTRACT |

Onboarding suppliers to sustainable supply chain by IBM January 31, 2012 - (Free Research) It is essential to convey sustainability in a meaningful way to manufacturers and clear manner for suppliers. In this tip guide, you will learn best practices for green manufacturing policies, tips for overcoming resistance to green supply chain management and expert insights to identify and manage performance metrics.  (EGUIDE) READ ABSTRACT |

Beyond EDI: How a Smart Invoice Network Reorders P2P to Drive Global e-Invoicing and Collaboration with All Suppliers by Ariba, Inc. January 10, 2012 - (Free Research) In this white paper, learn best practices for automating workflow and AP to increase accuracy, overall business efficiency, and decrease costs to improve your AP operations.  (WHITE PAPER) READ ABSTRACT |

SearchManufacturingERP.com Tip Guide: E-Sourcing tools to help turn strategic suppliers into partners by Ariba, Inc. February 08, 2012 - (Free Research) Read this guide to learn best practices to become strategic partners with your suppliers and understand how a sourcing strategy can make or break a company.  (EGUIDE) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com October 27, 2010 - (Free Research) More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process?  (WHITE PAPER) READ ABSTRACT |

Retail IT - A Computer Weekly Buyer's Guide by ComputerWeekly.com March 24, 2011 - (Free Research) Competition has never been so strong and retail organisations are finding they cannot afford to stand still.  (WHITE PAPER) READ ABSTRACT |

Getting ROI Out of Your ERP system by IFS February 01, 2012 - (Free Research) In this e-guide, readers will learn more about the basics of ERP and how to reduce maintenance and support costs for these systems.  (EGUIDE) READ ABSTRACT |

The Future of Procurement: 2020 And Beyond by Ariba, Inc. January 09, 2012 - (Free Research) This e-book contains discussion and debate around where procurement can and should be setting its sights for the year 2020 and beyond. The primary objective of this resource is to initiate a dialogue on the future of procurement and to create a road map for how to get there.  (EBOOK) READ ABSTRACT |

Becoming Customer Driven - Enabling Distributed B2B Order Management by IBM January 30, 2012 - (Free Research) This brief white paper focuses on the unique order management of B2B commerce, outlining the requirements for distributed order management as a new business requirement and sharing the experiences of Dal-Tile as they implement an end-to-end distributed order management solution from IBM.  (WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com March 09, 2011 - (Free Research) This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

The Social Sales Revolution by Salesforce.com February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.  (EBOOK) READ ABSTRACT |

Special report on Dell by ComputerWeekly.com February 16, 2011 - (Free Research) It was the company that came from nowhere to revolutionise an entire industry. Dell, originally a provider of desktop PCs, was instrumental in changing the way that the IT business worked.  (WHITE PAPER) READ ABSTRACT |

3 Questions to Ensure You’re Collaborating Effectively Across Your Supply Chain by SAP America, Inc. September 30, 2009 - (Free Research) To drive market share, sales, product adoption and greater efficiency, many businesses are strategically partnering with suppliers and other supply chain participants to collaborate and share information. In this white paper, find answers to three of the top concerns for organizations developing these collaborative supply chain networks.  (WHITE PAPER) READ ABSTRACT |

Supply Chain Visibility Excellence by SAP America, Inc. March 31, 2011 - (Free Research) As global supply chains become even more complex, gaining end-to-end visibility has become essential for successful management. Use the expert recommendations in this Aberdeen Group report to gain the visibility that can help you control costs and inventory and better manage today's complex, global supply chains.  (ANALYST REPORT) READ ABSTRACT |

Driving Sustained Improvements with Supply Chain Metrics and Analytics by SAP America, Inc. January 30, 2012 - (Free Research) Managing today's complex, volatile, global supply chains requires the right set of performance metrics as well as the insight into risks and opportunities that analytics provides. Read this paper to learn how to use the widely-accepted SCOR framework to assess and improve your organization's supply chain performance management.  (WHITE PAPER) READ ABSTRACT |

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