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How to tackle trust and co-operation by ComputerWeekly.com
November 10, 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation
December 16, 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.
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Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation
April 25, 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
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The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation
April 25, 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.
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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
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E-Guide: Expert Analysis of Spending in Today's Data Centers by Dell, Inc. and Intel
April 26, 2010 - (Free Research)
The majority of today's businesses have flat or decreasing data center budgets. In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into the latest data center purchasing trends.
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Maximize E-mail ROI With Cloud Archiving by Mimecast
December 13, 2011 - (Free Research)
Discover the key usability features for an email archive solution, the impact those capabilities have on an organization and how they are linked to a more comprehensive ROI. Find out why companies are turning to purpose-built email archive solutions to address e-discovery, compliance and mobility needs.
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Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
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The Concise Guide to E-Discovery by Google Apps
June 10, 2010 - (Free Research)
Content provided by Google. This white paper provides an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. Read this informative white paper to learn more.
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What You Need to Know About the Cloud and Google Apps by Google Apps
November 05, 2010 - (Free Research)
Content provided by Google. IT organizations are working to improve email security and add compliance and e-discovery capabilities. Spam and malware are bad and are getting worse, and the risk and potential costs associated with e-discovery are increasing. As a result, organizations need a better way to solve these problems.
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Why Cloud Based Security and Archiving Make Sense by Google Apps
November 05, 2010 - (Free Research)
Content provided by Google. IT organizations are working to improve email security and add compliance and e-discovery capabilities. Spam and malware are bad and are getting worse, and the risk and potential costs associated with e-discovery are increasing. As a result, organizations need a better way to solve these problems.
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eBook: Moving to the Cloud by Google Apps
July 06, 2010 - (Free Research)
Content provided by Google. When it comes to cloud computing, some companies have concerns around security and a perceived loss of control. But others are grabbing the opportunity to move to a more collaborative, Web-based platform. In this E-Book, we take a look at several companies that have migrated to Google Apps.
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Personal vs. Strategic E-mail Archiving with Exchange 2010 by CommVault Systems, Inc.
July 13, 2011 - (Free Research)
Individuals and organizations often want to retain as much e-mail as possible. Reasons range from convenience to compliance to organizational policy. Some are also the result of court action and legal hold orders. The most common is the individual’s own requirement to keep e-mail as long as possible in a readily accessible log for collaboration.
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Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation
April 26, 2011 - (Free Research)
As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms.
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How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation
April 25, 2011 - (Free Research)
Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper.
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E-guide: Discovering the benefits of virtualized applications by Ntirety
February 02, 2012 - (Free Research)
In this e-guide, explore the pros and cons of virtualizing your applications. Discover what essential questions you should ask before virtualizing mission-critical applications and servers, such as SQL Server, Microsoft Exchange Server, Sharepoint and more.
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E-Guide: Top Considerations for Migrating to Exchange 2010 by Metalogix
January 31, 2012 - (Free Research)
In this expert e-guide, discover what you need to know before migrating to Exchange Server 2010. Explore the new features and tools that Exchange boasts, and which features will not longer be supported. Find out the important prerequisites you'll need before making the transition.
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European cross-border e-commerce by ComputerWeekly.com
January 17, 2012 - (Free Research)
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
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E-Guide: Predictive analytics and ‘big data’: opportunities and challenges by Sybase, Inc.
December 16, 2011 - (Free Research)
This e-book, intended for IT, business intelligence (BI) and analytics professionals as well as business executives involved in BI and analytics programs, offers expert advice on managing a predictive analytics program involving big data and the hurdles and pitfalls that can trip companies up.
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