ERP Helping Customer Service White Papers, ERP Helping Customer Service Software, ERP Helping Customer Service Research, Hardware and Services

Recovering From the Ground Up - Dell Builds a Blueprint for Recovery Helping Customers Minimize Risk When Disaster Strikes by Dell, Inc. and Intel

August 01, 2009 - (Free Research)

The ability to stay up and running in the face of a disaster can be crucial to the survival of any business. Without effective disaster recovery (DR) and business continuity plans, businesses risk lost income, lost productivity, or worse. Read this brief paper to learn about effective disaster recovery and business continuity solutions.

(CASE STUDY)

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Virtualization: Consolidation to Cloud Foundation by Dell, Inc. and Intel

June 11, 2010 - (Free Research)

Read this white paper to learn how Dell ProConsult Services helped develop and implement a flexible, scalable, automated virtualized infrastructure for several companies, allowing them to take advantage of cloud computing and focus on their core business.

(WHITE PAPER)

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12 Criteria to Help Make Your Next ERP Replacement Your Last

by Epicor Software Corporation

January 2005 - (Free Research)

Learn twelve criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.

(WHITE PAPER)

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SearchSAP.com E-Guide: Implementing SAP Business ByDesign by SAP America, Inc.

May 2012 - (Free Research)

<div> <div> <p>Read this e-guide to gain an in-depth overview of SAP Business ByDesign including a case study on how a Dow subsidiary is leveraging this low cost Software as a Service (SaaS) ERP deployment model. Discover why more companies are turning to SaaS platforms as they design a more-flexible two-tier ERP strategy.</p> </div> </div>

(EGUIDE)

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5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation

April 2007 - (Free Research)

Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.

(WHITE PAPER)

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Improving business processes and customer satisfaction with Cloud Applications by SAP America, Inc.

May 2012 - (Free Research)

Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond.

(VIRTUAL SEMINAR)

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Manufacturing ERP Software Demystified: How to Evaluate ERP Platforms by Epicor Software Corporation

May 2012 - (Free Research)

This e-book will help you discover and implement the best enterprise resource planning (ERP) software for your manufacturing organization. Read this now and gain 4 tips for avoiding pitfalls in the ERP upgrade process, expert advice on the entire process, insight into SaaS versus on-premises options, 7 tips for a successful implementation and more.

(EBOOK)

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Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.

May 2012 - (Free Research)

This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.

(WHITE PAPER)

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6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research)

Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.

(WHITE PAPER)

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Top considerations for implementing SaaS ERP by Plex Systems

April 2012 - (Free Research)

Read this expert e-guide to find best practices for integrating cloud-based customer relationship management (CRM) applications with on-premise ERP systems.

(EGUIDE)

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Amplify Customer Understanding with ERP Solutions by Advent Global Solutions Inc.

March 2012 - (Free Research)

Read this white paper to explore 5 key strategies to enhance customer satisfaction and discover how to leverage enterprise resource planning (ERP) technology to meet this objective.

(WHITE PAPER)

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An Extensive ERP Search Delivers Load Trail a Company Built for the Long Haul: IQMS by IQMS

March 2012 - (Free Research)

Access this brief white paper for a case study on how Load Trail improved its customer relationships and lowered labor costs with a new ERP software system.

(CASE STUDY)

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10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems

April 2009 - (Free Research)

This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.

(WHITE PAPER)

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AmerisourceBergen Partners with SAP to Accelerate Order Fulfillment and Delivery by SAP America, Inc.

March 2012 - (Free Research)

Read this paper to learn how AmerisourceBergen enlisted the help of SAP to replace its aging technology infrastructure and move to robust, scalable, integrated enterprise resource planning (ERP) platform that has allowed the company to re-engineer its entire customer user experience to offer lightning-fast ordering and seamless fulfillment.

(WHITE PAPER)

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Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.

December 2011 - (Free Research)

Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.

(WHITE PAPER)

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Guidebook: Oracle Cloud Services by ComputerWeekly.com

May 2012 - (Free Research)

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.

(ANALYST REPORT)

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How Integrating E-Commerce with ERP Increases Revenue by Exact Software

March 2012 - (Free Research)

This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.

(CASE STUDY)

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Securing Data Stored on Tape with Encryption: How to Choose the Right Encryption Key Management Solution by Quantum Corporation

October 2008 - (Free Research)

Q-EKM software, is designed to generate and communicate encryption keys and it is a proven, easy-to-use, library-managed encryption solution designed to protect sensitive data throughout the enterprise.

(WHITE PAPER)

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IT as a driver of M&A success by ComputerWeekly.com

March 2012 - (Free Research)

IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.

(IT BRIEFING)

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Need a Modern Alternative to Your Costly ERP Software? Look No Further by Workday

December 2011 - (Free Research)

Traditional enterprise resource planning (ERP) systems are too heavy, too complex, and too expensive. Read this paper to discover an alternative ERP strategy that provides the agility, visibility and controls beyond basic accounting needed in today’s climate of constant change, increasing regulatory oversight, and instant information access.

(WHITE PAPER)

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Compare SMBs With and Without ERP Software

by Epicor Software Corporation

May 2012 - (Free Research)

There are lots enterprise resource planning (ERP) options and services that can help smaller businesses take advantage of the benefits of ERP while minimizing the risk of a system implementation. Read more inside to compare the performance results of SMBs with ERP to SMBs without ERP and discover exactly how beneficial the system can be.

(WHITE PAPER)

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Data Migration Teaser Video by SAP America, Inc.

May 2012 - (Free Research)

This brief video provides an overview of SAP's data migration offering.

(VIDEO)

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10 Steps to a Single Customer View by Experian QAS

November 2011 - (Free Research)

Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.

(WHITE PAPER)

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Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS

December 2008 - (Free Research)

The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.

(WHITE PAPER)

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BMR Tones Up Its Sales Performance with Advanced Analytics by IBM

February 2011 - (Free Research)

This paper explains how ProStrategy Colman, an IBM Business Partner, helped BMR become the first company in Europe to implement IBM Cognos Express – an all-in-one business intelligence and planning solution designed for mid-sized companies. Continue reading to learn how BMR toned up its sales performance with advanced analytics.

(CASE STUDY)

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