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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM
July 22, 2009 - (Free Research)
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
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The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success by Breach Security
June 08, 2009 - (Free Research)
This resource provides IT security professionals with the information needed to understand PCI compliance and specifically, one of the standard's latest requirements, 6.6. In addition, the paper offer tips for successful PCI 6.6 compliance and highlights compliance successes from real-world companies.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc
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May 08, 2006 - (Free Research)
Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.
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CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc
April 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft
September 2009 - (Free Research)
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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Escaping PCI purgatory by IBM
February 2009 - (Free Research)
IBM offers comprehensive solutions designed to take businesses through the entire PCI compliance process and continue to meet new requirements, supporting the next level of security. Read the white paper ‘Escaping PCI Purgatory’ to learn more.
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Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.
June 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc
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July 2006 - (Free Research)
Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why.
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Presentation Transcript: MS SQL Server 2008 by Fusion-IO
September 2009 - (Free Research)
Check out this transcript of a presentation given by Sumeet Bansal, Fusion-io Principal Solutions Architect, to learn how Fusion-io solutions enhance SQL server performance, improve customer experience, and optimize storage management systems.
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Open, Manage, and Accelerate SSL Encrypted Applications by Blue Coat
September 2007 - (Free Research)
Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.
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Discount Tire Accelerates Its E-Commerce Business With Red Hat Satellite And IBM by Red Hat
July 2009 - (Free Research)
In 2000, Discount Tire Company decided to bring management of its e-commerce infrastructure in-house after having outsourced it for several years. Learn how they turned to the rock-solid reliability of Red Hat's Enterprise Linux platform to handle the task of supporting their new e-commerce environment.
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Managing Global Web Sites: Localization, a Never Ending Story by SDL Tridion
May 2009 - (Free Research)
This white paper provides examples about how organizations can use BluePrinting technology to achieve a smooth global Web operation and explains how organizations combine Content Management technology with translation technologies for even greater efficiency.
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Learn More About KnowledgeStorm by KnowledgeStorm, Inc
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June 2007 - (Free Research)
KnowledgeStorm is the Internet's top-ranked search resource for technology solutions and information. With our premier network, search expertise and performance tools and services, KnowledgeStorm provides technology vendors the most opportunities to reach buyers on the Internet and convert them into Web leads.
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Try Rational AppScan by IBM
November 2009 - (Free Research)
Download Rational® AppScan® Standard Edition V7.9, previously known as Watchfire AppScan, a leading Web application security testing tool that automates vulnerability assessments and scans and tests for all common Web application vulnerabilities including SQL-injection, cross-site scripting, and buffer overflow.
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Key Trends in B2B Ecommerce by Elastic Path
November 2009 - (Free Research)
Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.
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The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security
August 2009 - (Free Research)
Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often.
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Fast, Affordable SAP for Mid-market Chemicals: Advance your Business Agility by Atos Origin
November 2009 - (Free Research)
This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market.
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No Paper Weight - IT Briefing by IBM
January 2007 - (Free Research)
Organizations face a tremendous challenge in meeting the many different regulatory compliance issues driven by legislation, auditors and litigation.
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Bad Actors-- The 3FN Takedown by FireEye
September 2009 - (Free Research)
Hear some of the facts behind 3FN, one of the most high profile rogue ISP takedowns. FireEye's global malware analysis & exchange network distributed and shared FireEye auto-generated security intelligence about Web malware and its unauthorized outbound destinations to help the FTC track them down.
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Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.
September 2008 - (Free Research)
Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.
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